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0122 IH-5805
TROUBLESHOOTING
OPERATING ISSUE
RECOMMENDATIONS
Paper is not visible.
The paper may not be properly loaded. Arrows are embossed
on the dispenser to show where the paper should be loaded.
Place paper between rollers. Push bar to feed through
mechanism.
Open cassette cover (place fingers on both sides of cassette,
locate raised tabs, pull cover towards you and down) and
check for paper jams. Clear any paper from path.
Sheet is not fully cutting
or very little sheet
showing.
Open the dispenser and check the following components:
1. The large spring for the cylinder
2. The small spring on the paper break arm.
If either is worn or broken, call Uline Customer Service at
1-800-295-5510 to check the status of the warranty.
If the problem persists or the troubleshooting section does not resolve or describe the
problem, contact Uline Customer Service at 1-800-295-5510.
1-800-295-5510
uline.com
