PAGE 3 OF 9
0421 IH-2028
TROUBLESHOOTING
CLEARING A JAM
1. Remove AC plug from the outlet before removing
jammed staples.
2. Press the magazine release button.
• If the magazine ejects, remove jammed staples
from the magazine and proceed to step 6.
• If the magazine does not eject, proceed to step 3.
3. Use a pen or similar object to disengage the staple
driver from the magazine. (See Figure 6)
• If the staple driver disengages, press the
magazine release button and remove the
jammed staples. Proceed to step 6.
• If the staple driver does not disengage, proceed
to step 4.
4. Turn the unit upside down with the suction cup feet
facing the ceiling and the cord facing away from
you. (See Figure 7)
5. Locate the vertical metal slot inside the stapler
opening, where paper sheet is inserted. Verify if
staples are present. (See Figure 7a)
• If staples
are
present, insert
a flat head screw driver
or stiff paperclip into the
opening. Position screw
driver at the bottom of the
slot and push the staples
upward to remove.
(See Figure 8)
• If staples
are not
present,
insert a flat head screw
driver or stiff paperclip into
the opening. Position screw driver at the top of
the slot and push downward to release the stuck
staple driver. You will hear a loud sound as the
staple driver moves back into the proper position.
(See Figure 8)
NOTE: Sometimes
the staple driver
gets stuck lower
in the opening
where tools will
not reach. If the
above steps do
not work, gently
tap the stapler
upside down 4-5
times on a hard
surface. You
will hear a loud
sound as the
driver moves back
into the proper
position. (See Figure 9)
6. Reload staples into magazine and test. If the stapler
does not operate correctly, contact Uline Customer
Service at 1-800-295-5510.
CURLING STAPLE LEGS INTO PAPER SHEET
1. If the staple leg length is too long, the staples will
curl back through the sheet of paper. Verify you are
using the correct staples for your sheet capacity.
• S-17849 – 1/4" staples are meant for 2-20 sheets of
20 lb. paper.
• S-14137 – 3/8" staples are meant for 20-45 sheets of
20 lb. paper.
Figure 6
Figure 8
Figure 9
Figure 7
Figure 7a
1-800-295-5510
uline.com
