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USER GUIDE

 Troubleshooting - Extended 3

u-line.com

SAFETY • INSTALLATION & INTEGRATION • OPERATING INSTRUCTIONS • MAINTENANCE • 

SERVICE

MAIN CONTROL

The main control board is very robust and is rarely the 
cause of system issues. It is important to fully diagnose 
the board for any suspected failures before attempting to 
remove the board for replacement or service. Follow the 
guidelines below to fully test and diagnose the main 
control.

Power Fault

If the unit does not (or seems to not) power on, follow the 
flow chart below to help diagnose the issue. Before 
beginning it is important to first verify the unit is not 
simply set to sabbath mode.

Testing The Main Control

If the main control is suspected of being faulty, the 
following procedure should be performed to verify main 
control for functionality.

Relay & DC Outputs

One of the primary functions of the main control is to 
operate the multiple relay and DC outputs during each 
cycle. Verify proper operation of these relays using the 
following procedure.

1. Enter “Relay Toggle” through the service menu.

NOTICE

Frequently toggling the compressor relay could 
force the compressor into overload. The 
compressor will automatically deactivate during 
an overload and will remain deactivated until the 
overload switch cools. This could take some 
time. It is important to allow the compressor at 
least 5 minutes off time between relay cycles.

2. Toggle the relay. Its related component should 

activate / deactivate with the switching of the relay. If 
it does not, test component.

Other Suspected Main Control Faults

If other components have been ruled out as being faulty 
but the unit continues to have operating issues, it is most 
likely due to a configuration error. Configuration errors 
can be cleared by restoring the unit to its factory default 
setting. Factory defaults may be restored through the 
service menu.

CAUTION

!

Precautions must be taken while working with 
live electrical equipment. Be sure to follow 
proper safety procedures while performing tests 
on live systems.

Check Voltage 

At Wall Outlet

Verify Voltage At 

Main Control 

Voltage Input

Check Fuse F1

For Continuity

Replace 

Reed Switch

Replace Main

Board

Replace

Fuse

Replace

Power Cord

Alert Customer 

Of Power Failure

Is the Reed

Switch Operating

Properly?

Inspect 

Customer UI 

and Data Cable 

Connect Test Display 

Cycle Power And Check 

For Operation 

No Voltage

No Voltage

Voltage

Continuity

Operating

Not Operating

No Continuity

No

Yes

Voltage

Summary of Contents for 2224DWR

Page 1: ...USER GUIDE SERVICE MANUAL SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE 2000 Series 2224DWR 24 Drawer Model RIGHT PRODUCT RIGHT PLACE RIGHT TEMPERATURE SINCE 1962...

Page 2: ...Integrated Grille Plinth Dimensions Integrated Panel Installation Grille Plinth Installation Drawers Operating Instructions First Use Control Operation Sabbath Mode Airflow and Product Loading Mainte...

Page 3: ...es and is proud to have the opportunity to ship to you PRODUCT INFORMATION Looking for additional information on your product User Guides Quick Reference Guides CAD Drawings Compliance Documentation a...

Page 4: ...jury or death WARNING Warning means that failure to follow this safety statement could result in serious personal injury or death CAUTION Caution means that failure to follow this safety statement may...

Page 5: ...freezer take off the doors and leave shelves in place so children may not easily climb inside If the unit is being removed from service for disposal check and obey all federal state and local regulati...

Page 6: ...F 10 C and 100 F 38 C Higher ambient temperatures may reduce the unit s ability to reach low temperatures and or reduce ice production on applicable models For best performance keep the unit out of di...

Page 7: ...use an extension cord to connect power to the unit Always keep your working area dry NOTICE Electrical installation must observe all state and local codes This unit requires connection to a grounded...

Page 8: ...Although not required you may choose to increase the overall cutout width for ease of installation The Modular 3000 Series units are engineered with a variety of adjustment features to help ensure a s...

Page 9: ...ons 1 u line com SAFETY INSTALLATION INTEGRATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE Product Dimensions 23 1 4 591 mm 33 11 16 to 34 11 16 856 mm to 881 mm 23 5 8 600 mm Includes 3 4 20 mm inte...

Page 10: ...m drill bit drill 3 pilot holes 5 8 16 mm deep into bottom of counter top Use the anti tip bracket as a template 4 Install 3 8x5 8 screws into the plate using a 2 Phillips head screwdriver SIDE MOUNT...

Page 11: ...rear legs to achieve a total unit rear height of 1 8 3 mm less than the opening s rear height Shorten the unit height in the front by adjusting the front legs This allows the unit to be gently tipped...

Page 12: ...e the same for standard integrated panels and handleless integrated panels NOTICE Each drawer panel must not weigh more than 20 lbs 10 kg It is important to ensure that all drilled holes are drilled t...

Page 13: ...ferences in cabinetry may not align perfectly with the drawer The appliance will need up to 34 1 2 876 mm to the underside of the counter to leave room for leveling adjustments Each drawer panel with...

Page 14: ...TRUCTIONS MAINTENANCE SERVICE Handleless Integrated Panel Dimensions 3 4 20 mm 13 13 16 351 mm R 5 8 R 16 mm 1 8 3 mm 1 4 6 mm Wooden Insert Notch Depth 1 8 3 mm 2 3 8 60 mm 7 8 22 mm Ref Top Detail I...

Page 15: ...ck grille application 1 Cut the panels to the dimensions listed in the appropriate diagram on the next page 2 Optional Stain or finish panel to desired stain or color Be sure to closely follow the ins...

Page 16: ...rated Panel Integrated Panel Integrated Frame Front Side Front Side 3 5 16 89 mm to 4 5 16 114 mm Floor Cabinet 3 5 16 89 mm 3 5 16 89 mm to 1 25 mm U Line Unit Extended Integrated Panel Extended Inte...

Page 17: ...LAT SURFACE TO MOUNT OVERLAY PANEL FLAT AND WITHOUT INTERFERENCE 23 1 2 595 mm 3 4 20 mm Integrated Panel 14 15 16 379 mm BACK SURFACE MUST HAVE AMPLE FLAT SURFACE TO MOUNT OVERLAY PANEL FLAT AND WITH...

Page 18: ...a panel to match your surrounding furniture Finish front back and edges to prevent warping Carefully follow the manufacturer s recommendations for finish application and cure times 3 Apply double side...

Page 19: ...not damage panel finish upon removal 4 Using a 7 64 3 mm drill bit drill 6 pilot holes into the wood panel 1 2 12 mm deep using the holes in the drawer frame as a guide NOTICE It is important to ensur...

Page 20: ...e fascia When using the unit the grille plinth strip base fascia must be installed WARNING DO NOT touch the condenser fins The condenser fins are SHARP and can be easily damaged Removing the grille pl...

Page 21: ...m When viewed from the front the drawer should be level horizontally ADJUSTING DRAWER ALIGNMENT WARNING SHOCK HAZARD The unit must be unplugged from the wall outlet during drawer removal adjustment an...

Page 22: ...other slide Measure to confirm 3 Mark new drilling holes using different sets of mounting holes on the slide Note Front location holes are shown Corresponding rear holes will also need to be marked 4...

Page 23: ...stment Note The mounting holes on the slide are slightly larger than the screws diameter 1 Loosen one slide s mounting screws 2 Push the slide upward or downward to match the position of the other sli...

Page 24: ...RATION OPERATING INSTRUCTIONS MAINTENANCE SERVICE RE INSTALLATION OF DRAWER CAUTION Use care when handling the drawer Drawer edges drawer rail and the unit s slide may be sharp 1 Set the drawer s rail...

Page 25: ...at the factory Initial startup requires no adjustments NOTICE U Line recommends allowing the unit to run overnight before loading with product When plugged in the unit will begin operating under the f...

Page 26: ...ROL FUNCTION GUIDE FUNCTION COMMAND DISPLAY OPTIONS ON OFF Press and release Unit will immediately turn ON or OFF Toggle lights Press and release to leave interior light on for 3 hours Glass door wine...

Page 27: ...tain internal temperatures and set points View a full list of Star K certified U Line units at www star k org To enable Sabbath Mode 1 Press 4 and hold for ten seconds and release the F C symbol will...

Page 28: ...o perform at its highest efficiency Do not block the front grille or the unit will not perform as expected Do not install the unit behind a door When loading your unit leave space between the evaporat...

Page 29: ...Scotchbrite will cause the graining in the stainless steel to become blurred Rust not cleaned up promptly can penetrate the surface of the stainless steel and complete removal of the rust may not be p...

Page 30: ...he drain pan and possibly damaging water sensitive flooring the unit must be removed from cabinetry To defrost 1 Disconnect power to the unit 2 Remove all products from the interior 3 Prop the door in...

Page 31: ...hen necessary Depending on environmental conditions more or less frequent cleaning may be necessary WARNING Disconnect electric current to the unit before cleaning the condenser NOTICE DO NOT use any...

Page 32: ...it is returned to service 3 If ice is on the evaporator allow ice to thaw naturally 4 Clean and dry the interior of the unit Ensure all water has been removed from the unit 5 The door must remain open...

Page 33: ...s listed Compressor The compressor makes a hum or pulsing sound that may be heard when it operates Evaporator Refrigerant flowing through an evaporator may sound like boiling liquid Condenser Fan Air...

Page 34: ...r openings and the time the door is open The time the internal light is illuminated This mainly affects product on the top rack or shelf Digital Display Shows 1 16 or 99 A factory test mode may be ena...

Page 35: ...s or under any warranty arising by operation of law U Line will not be responsible for any consequential or incidental damages arising from the breach of these warranties or any other warranty whether...

Page 36: ...EN W YELLOW GROUND 115 VOLT PLUG 220 240 VOLT PLUG OVERLOAD NEUTRAL WHITE 115v DARK BLUE 220 240v TO COMPRESSOR WHITE 115v DARK BLUE 220 240v VALVE ORANGE NEUTRAL WHITE 115v DARK BLUE 220 240v CONTROL...

Page 37: ...ment of a part the servicer is authorized to replace the part in question The part that caused the damage must be returned to U Line in its entirety The part must be clearly labeled with the serial nu...

Page 38: ...dashes 12 represents the production month In most cases warranty status can be verified by the production date information within the serial number Alternatively a Proof of Purchase or equivalent may...

Page 39: ...4 Evaporator cover w screws 80 54866 00 15 Evaporator fan 80 54321 00 16 Frame assembly 80 54833 00 17 Gasket drawer 80 54114 00 18 Grille w screws 80 54052 00 19 LED light strip and cover assy 80 540...

Page 40: ...rts will be shipped at no charge after U Line confirms warranty status Please provide the model serial number part number and part description Some parts will require color or voltage information If U...

Page 41: ...ge Lower than normal Warm near room temperature Hot Warm Warm Extremely cold near inlet Outlet below room temperature Lower than normal Partial Restriction Somewhat lower than normal vacuum Warm near...

Page 42: ...ist strap that is grounded to an electrical ground or grounded water pipe Handle circuit boards carefully and avoid touching components To measure the start winding resistance measure across the C and...

Page 43: ...outputs located on the relay power board Included in this section are some diagnostic tips and of course if additional help is required please contact the U Line Corp Customer Care Facility at 1 800...

Page 44: ...Refer to 14 Error Log in Service Mode Thermistor failure Check Error Log in Service Mode OHM thermistor Frost Buildup Inside Unit Door Ajar or Restricted from Closing Check door clearance to adjoinin...

Page 45: ...r into overload The compressor will automatically deactivate during an overload and will remain deactivated until the overload switch cools This could take some time It is important to allow the compr...

Page 46: ...ed magnetic force pulls the reed to its contact and closes the circuit which turns the light and display off When the door is open the reed pulls away from the contact and opens the circuit If the doo...

Page 47: ...vigates through service menu LED activated with button activation 3 Down Button Decreases temperature Navigates through service menu LED activated with button activation 4 Light Button Activates light...

Page 48: ...enter exit this mode hold the light key and the power key for 5 seconds The display will flash once and beep and the degree symbol will begin to flash When the degree symbol is flashing the unit will...

Page 49: ...in the refrigerator section 13 ADJUST DEFROST DURATION 0 TO 99 MINUTES The length of the defrost can be adjusted 0 to 99 minutes long The other defrost parameters still apply Lengthening a defrost ma...

Page 50: ...an will continue to run at the end of a cooling cycle Adjustable 0 99 minutes 19 INDIVIDUAL COMPONENT TOGGLE 20 MODEL NUMBER INDICATOR Displays the two digit model number of the specific unit See mode...

Page 51: ...3 5 seconds use the up and down arrow buttons to select the appropriate model number See Above Model List 5 Press the light bulb button once 6 The display will blink and then will appear as the progr...

Page 52: ...A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2218RGL N A N A N A N A N A Compressor Light Evaporator Fan Condenser Fan N A N A 2218WC N A N A N A N A N A Compressor Light Evaporato...

Page 53: ...the Control Operations Service section This unit has three thermistors Thermistor one Zone Located along the right hand side wall It is used to maintain the operating temperature within that zone Ther...

Page 54: ...Data Temp F Temp C Nominal Resistance OHMS 40 40 169157 31 35 121795 22 30 88766 13 25 65333 4 20 48614 5 15 36503 14 10 27681 23 5 21166 32 0 16330 41 5 12696 50 10 9951 59 15 7855 68 20 6246 77 25 5...

Page 55: ...F C 1224 RF 12 45 15 9 1215 1224 2218 2245 2224 2260 WC ZWC 12 45 45 7 1215 1224 2218 2245 2224 2260 R RSOD RDC BEV DC DWR RGL 12 45 42 6 CO29 F 12 18 n a CO1224 F 12 18 45 7 1224FZR Freezer Mode 6 4...

Page 56: ...cooling cycle or if not currently cooling the fan will run for 1 minute to circulate air and clear any condensation that may have appeared on glass doors and shelves Note If the unit is set to sabbath...

Page 57: ...nd replace fan Take special care to properly route fan wire NOTICE Fan must be oriented to pull air in through lower evaporator plate vents and push air out at fan mounting location 14 Installation is...

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