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Checks and troubleshooting.
In the case of incorrect operation, first check:
•
That the control panel and steam generator are
connected correctly in accordance with the wiring
diagram.
•
That the steam generator is installed correctly in
accordance with these instructions.
•
That the drainage piping has a definite down-slope to
the drain.
•
That the dirt filter is clean. The filter is positioned at the
connection point for incoming water. During cleaning,
unscrew the pipe connection, take out the dirt filter and
clean out limescale and particles.
•
There must not be any water pockets in the steam
piping or any ventilation ducts leading from the steam
room.
•
That the steam piping does not have any sharp bends
(min. radius 50 mm).
•
That any tap in the water line to the steam generator is
not closed.
•
That the construction and ventilation of the steam room
are in accordance with our instructions.
Troubleshooting list with alternative causes of faults and
suggested remedies.
The desired temperature (40-50°C) is maintained in the
steam room, but there is no steam inside the room.
Fault cause: Insufficient ventilation in the steam room.
Remedy: Increase the amount of ventilation. If the air
exhaust valve extracts less than 10-20 m³ of air per person
per hour, there is insufficient ventilation. Can occur if the air
exhaust valve is not connected to a mechanical exhaust, or if
a water pocket is blocking the ventilation duct.
Fault cause: The incoming air temperature to the steam
room is too high.
Remedy: Reduce the temperature of the incoming air to max.
35°C.
Fault cause: The air temperature surrounding the steam
room is higher than 35°C.
Remedy: Ensure that the surrounding temperature does not
exceed 35°C.
Fault cause: Thermometer is faulty or incorrectly located.
Remedy: The thermometer must be located approx. 150 -
170 cm above floor level and as far away from the steam jet
as possible.
The steam room is taking an abnormally long time to
warm up.
Fault cause: In the case of steam generator low power, refer
to the table.
Remedy: Change to a higher power steam generator.
Fault cause: Too much ventilation in the steam room.
Remedy: Reduce the amount of ventilation. Must be 10-20
m³ air per person per hour.
Fault cause: Fuses in the distribution board have
blown/tripped.
Remedy: Change the fuse(s).
Fault cause: The air temperature surrounding the steam
room is lower than 15°C.
Remedy: Raise the surrounding temperature or change to a
higher power steam generator.
Fault cause: Pipe element broken.
Remedy: Change the pipe element.
Fault cause: The sensor has been placed too close to the
steam jet, see test 2.
Remedy: Move the sensor or change the direction of the
steam jet.
Neither steam nor heat are present in the steam room.
Fault cause: Fuses in the distribution board have
blown/tripped.
Remedy: Change the fuse(s).
Fault cause: Water is not leaving the steam generator.
Remedy: Open the tap that is connected to the pipe for
incoming water to the steam generator, and inspect the hose
for a kink or similar.
Fault cause: The control panel is set incorrectly.
Remedy: Check the time and temperature settings on the
control panel.
Fault cause: The dirt filter is clogged.
Remedy: Remove the filter, that is placed in connection to
the incoming water and clean foreign objects and particles
from it.
Fault cause: The feed water solenoid valve has jammed.
Remedy: Remove the solenoid valve and clean out foreign
objects and particles.
Fault cause: Excessive limescale in the steam generator
water tank, see test 1.
Remedy: Change the water tank, complete with the element
and electrodes.
Fault cause: The steam generator is connected to an
incorrect supply (voltage).
Remedy: Check the voltage and the generator connections,
refer to the wiring diagram.
Fault cause: The temperature cut-out has tripped, see test 4.
Remedy: Check for and rectify any faults in the steam pipe,
e.g. blockage due to several sharp bends, water pockets or
drastically reduced internal diameter. Alternatively the tank
may be full of deposits, see above.
Fault cause: Fault in the circuit board, control panel or
solenoid valve.
Remedy: Change the faulty component.
Fault cause: Pipe element broken.
Remedy: Change the pipe element.
Hot water runs out through the steam nozzle, no or very
little steam in the steam room.
Fault cause: The feed water solenoid valve has jammed due
to dirt or an electrical fault, see test 3.
Remedy: Remove and clean the solenoid valve or rectify the
electrical fault.
Fault cause: The solenoid valve is broken.
Remedy: Change the solenoid valve.
Fault cause: Circuit board fault.
Remedy: Change the circuit board
Fault cause: Too much deposit on the electrodes.
Remedy: Take out and clean the electrodes. Rub with a cloth
until all deposits have been removed.
Hot water squirts jerkily out through the steam nozzle, or
in an even trickle, mixed with steam.
Fault cause: Small water pocket in the steam pipe.
Remedy: Eliminate the water pocket.
Fault cause: Excessive length of uninsulated steam pipe.
Remedy: Insulate the steam pipe.
Fault cause: Too much deposit on the electrodes.
Remedy: Take out and clean the electrodes. Rub with a cloth
until all deposits have been removed.
Hot water runs continuously out from the steam
generator drain pipe
.
Fault cause: The automatic draining solenoid valve has
jammed.
Remedy: Switch off the steam generator. Test again after 80
minutes. If the fault persists, remove the motorized ball valve
for the automatic drain function and clean it.
Troubleshooting
