11
GSM Trouble (5 Flashes)
This trouble is indicated for any of the following 4 conditions:
1.
Radio Failure
: Trouble is indicated after
8
failed attempts to communicate with the GSM radio.
2.
SIM Failure:
Trouble is indicated after
10
failed “AT +CPIN” commands.
3.
GSM Network Trouble
: Trouble is indicated for loss of the registration to the network provider. (
3
consecu-
tive init or refresh failures, failure to connect to an APN, failure to open a socket, total error count in cyclic
command = 20, or on receiving an MSDI (1/2), (7/8/14). Trouble will clear after init and cyclic commands suc-
ceed and MIPCALL and MIPOPEN commands succeed.
4.
Insufficient Signal Strength
: Trouble is indicated if
calculated
average
signal strength is too low. (Both green
LEDs OFF). Trouble will clear when the calculated average signal strength is above minimum (i.e., > CSQ 5).
Ethernet Trouble (6 Flashes)
This trouble is indicated when Ethernet link between the transmitter and the local switch or router is absent.
This trouble will also be indicated if the unit fails to get Dynamic Host Control Protocol (DHCP) settings from the
DHCP server. (Not active if Ethernet Receivers are not programmed).
Receiver Not Available (7 Flashes)
This trouble is indicated if the unit is not able to successfully initialize with any of the programmed receivers.
Unprogrammed receivers are excluded.
This trouble is also indicated if the receiver APNs have not been programmed in Sections [205] and [215].
Receiver Supervision Trouble (8 Flashes)
This trouble is indicated when receiver supervision is enabled and communication between the Communicator
module and the receiver fails. Trouble is indicated if Ethernet 1 is supervised and does not receive a heartbeat
from the receiver or if GPRS is supervised and the unit does not receive an acknowledgment to 4 heartbeats
sent to the receiver.
FTC Trouble (9 Flashes)
This trouble is indicated when the unit Fails To Communicate (FTC) module events to the central station. Trou-
ble is displayed after the Communicator has exhausted all communications attempts to all programmed receiv-
ers for events generated by the Communicator.
Configuration Failure (10 Flashes)
This trouble is indicated when the unit fails to receive remote programming.
Remote Programming (11 Flashes)
This trouble is indicated during a remote firmware upgrade. Indicates that a remote firmware update is in prog-
ress over GPRS/Ethernet. Trouble will clear automatically when update completes successfully.
Module Configuration Trouble (12 Flashes)
This trouble is indicated when the System Account Code or the Receiver Account have not been programmed.
Disabled receivers are excluded.
Red Network Connection Status LED
(TL260-RS/TL260GS-RS)
BLINKING
: Indicates communications in progress.
• Once quickly for outgoing Ethernet transmission.
• Twice quickly to indicate incoming Ethernet ACK/NACK.
OFF
: This is the normal state of the Red Network Connection Status LED. There are no network connection
issues present.
ON
: There is a problem with the Ethernet or the GPRS network connection. LED will be ON if any of the following occur:
• Ethernet cable is not connected,
• DHCP configuration times out,
• Unit fails to get an IP address from the GPRS network, or
• GPRS connection has been reset.
(Green LED 1)
(Green LED 2) and
(Yellow LED) Signal Strength
NOTE: If the yellow LED is flashing, Signal Strength in table below is not valid.
for troubleshooting flashing yellow LED.
NOTE: The Communicator will indicate GSM Trouble (yellow LED = 5 flashes) if the average CSQ Level
is 5 or less. The Communicator Signal Strength can be viewed remotely.
Table 5: Radio Signal Strength
Signal
Strength
CSQ
Level
Yellow
LED
Green
Led 2
Green
LED 1
Signal Level
dBm
Action Required
No Signal
0
ON
OFF
OFF
-108.8
• Check all antenna connections.
• Confirm GSM service is active in area.
• Relocate panel or install external
antenna.
1 Bar
1 - 4
ON
OFF
Flashing -108 ~ -103 Relocate panel or install external antenna
if Yellow GSM Trouble LED has:
5
flashes
.
2 Bars
5 - 6
OFF
See Note
OFF
Flashing -102 ~ -99
3 Bars
7 - 10
OFF
OFF
ON
-98 ~ -91
Location is OK
. GSM Signal Strength is
greater than CSQ 5.
4 Bars
11-13
OFF
Flashing
ON
-90 ~ -85
5 Bars
14 +
OFF
ON
ON
-84 and
higher
