Elo TouchSystems ET2239L User Guide 21
Solutions to Common Problems
Turn the monitor off, then turn it on again.
Refer to the
On-Screen Display (OSD)
Control Box
section to adjust the
brightness.
The monitor does not respond after
you turn on the system
Characters on the screen are dim
The screen is blank
Screen flashes when initialized
“Out of Range” display
Touch doesn’t work
Check that the monitor’s Power
Switch is on. Turn off the power and
check the monitor’s power cord and
signal cable for proper connection.
During operation, the monitor screen may
automatically turn off as a result of a
computer Power Saving feature. Press any
key to see if the screen reappears. Refer
to the
On-Screen Display (OSD) Control
Box
section to adjust the brightness.
Check to see if the video mode or vertical
frequency of your video source is outside
the range of the touchmonitor. See Chapter
3 and Appendix B for more information on
allowable video modes.
Make sure the USB or serial cable is
securely attached at both ends.
Problem
Suggestion(s)
C H A P T E R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the
following table. If the problem persists, please contact your local dealer
or our service center. Elo Technical Support numbers are listed on
page 33.
