Elo TouchSystems 1900L User Guide 32
WARRANTY
Except as otherwise stated herein or in an order acknowledgment
delivered to Buyer, Seller warrants to Buyer that the Product shall be
free of defects in materials and workmanship. With the exception of
the negotiated warranty periods; the warranty for the touchmonitor and
components of the product is 3 years.
Seller makes no warranty regarding the model life of components.
Seller’s suppliers may at any time and from time to time make
changes in the components delivered as Products or components.
Buyer shall notify Seller in writing promptly (and in no case later than
thirty (30) days after discovery) of the failure of any Product to conform
to the warranty set forth above; shall describe in commercially reason-
able detail in such notice the symptoms associated with such failure;
and shall provide to Seller the opportunity to inspect such Products as
installed, if possible. The notice must be received by Seller during the
Warranty Period for such product, unless otherwise directed in writing
by the Seller. Within thirty (30) days after submitting such notice, Buyer
shall package the allegedly defective Product in its original shipping
carton(s) or a functional equivalent and shall ship to Seller at Buyer’s
expense and risk.
Within a reasonable time after receipt of the allegedly defective Prod-
uct and verification by Seller that the Product fails to meet the warranty
set forth above, Seller shall correct such failure by, at Seller’s options,
either (i) modifying or repairing the Product or (ii) replacing the Prod-
uct. Such modification, repair, or replacement and the return shipment
of the Product with minimum insurance to Buyer shall be at Seller’s
expense. Buyer shall bear the risk of loss or damage in transit, and
may insure the Product. Buyer shall reimburse Seller for transportation
cost incurred for Product returned but not found by Seller to be defec-
tive. Modification or repair, of Products may, at Seller’s option, take
place either at Seller’s facilities or at Buyer’s premises. If Seller is
unable to modify, repair, or replace a Product to conform to the war-
ranty set forth above, then Seller shall, at Seller’s option, either refund
