TYANO GX38-B5550 Service Engineer'S Manual Download Page 17

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Gen3 x16 slot (w/ x16 or x8 link),
(1) PCI-E Gen3 x8 slot (w/ x2 link)

Pre-install TYAN Riser
Card

(1) M2091 riser card (left) for (1)
PCI-E Gen3 x16 slot

LAN

Q'ty / Port

(2) GbE ports,
(1) PHY dedicated for IPMI

Controller

Intel I210-AT

PHY

Realtek RTL8211E

Storage

SATA

Connector

(2) SATA

Controller

Intel C242

Speed

6Gb/s

RAID

RAID 0/1 (Intel RSTe)

sSATA

Connector

(2) SATA-DOM

Controller

Intel C242

Speed

6Gb/s

RAID

RAID 0/1 (Intel RSTe)

Graphic

Connector type

D-Sub 15-pin

Resolution

Up to 1920x1200

Chipset

Aspeed AST2500

I/O Ports

USB

(2) USB3.1 Gen1 ports (at front),
(2) USB3.1 Gen2 ports (at rear),
(2) USB3.1 Gen1 ports (at rear)

VGA

(1) D-Sub 15-pin port

RJ-45

(2) GbE ports,
(1) GbE dedicated for IPMI

SATA

(2) SATA-III conn
(2) SATA-DOM connectors

TPM (Optional)

TPM Support

Please refer to our TPM supported
list.

System Monitoring

Chipset

Aspeed AST2500

Temperature

Monitors temperature for CPU &
system environment

Voltage

Monitors voltage for CPU, memory,
chipset & power supply

LED

Over temperature warning
indicator, Fan & PSU fail LED
indicator

Others

Watchdog timer support

Summary of Contents for GX38-B5550

Page 1: ...1 http www tyan com GX38 B5550 Service Engineer s Manual ...

Page 2: ...2 http www tyan com ...

Page 3: ...ding liability or warranties relating to fitness for a particular purpose or merchantability MITAC retains the right to make changes to produce descriptions and or specifications at any time without notice In no event will MITAC be held liable for any direct or indirect incidental or consequential damage loss of use loss of data or other malady resulting from errors or inaccuracies of information ...

Page 4: ...se limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely ...

Page 5: ...ery in fire There will be danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by manufacturer Dispose of used battery according to manufacturer instructions and in accordance with your local regulations VCCI A この装置はクラスＡ機器ですこの装置を住宅環境で使用すると電波妨害を引き起こすことがありますこの場合には使用者が適切な対策を講ずるよう要求されることがあります VCCI A Safety IEC EN 60950 1 This equipment i...

Page 6: ...s chapter provides an introduction to the TYAN GX38 B5550 barebones and standard parts list describes the external components gives an overview of the product from different angles Chapter 2 Setting Up This chapter covers procedures on installing the processors memory modules hard drivers and other optional parts Chapter 3 Replacing the Pre installed Components This chapter covers the removal and ...

Page 7: ... the purpose of this pin If your outlet does not support this kind of plug contact your electrician to replace your obsolete outlet Do not place anything on the power cord Place the power cord where it will not be in the way of foot traffic Follow all warnings and cautions in this manual and on the unit case Do not push objects in the ventilation slots as they may touch high voltage components and...

Page 8: ...mbol indicates a potential hazard The potential for injury exists if cautions are not observed Consult equipment documentation for specific details Caution Slide mounted equipment is not to be used as a shelf or a work space Warning This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel Warning This symbol indicates the ...

Page 9: ... shock or damage to your equipment Lift equipment using both hands and with your knees bent Equipment Racks To avoid injury or damage to the equipment Observe local occupational health and safety requirements and guidelines for manual materials handling Do not attempt to move a rack by yourself a minimum of two people are needed to move a rack Do not attempt to move a fully loaded rack Remove equi...

Page 10: ... and back of the rack or remove the doors to ensure adequate air flow to the system If you install the Model in a rack do not place equipment on top of the unit It will cause restricted airflow and might cause damage to the equipment Make sure the product is properly matted with the rails Products that are improperly matted with the rails might be unstable Verify that the AC power supply branch ci...

Page 11: ...s risk of fire and burns Do not disassemble crush puncture short external contacts or dispose of the battery in fire or water Do not expose the battery to temperatures higher than 60 C 140 F The system battery is not replaceable If the battery is replaced by an incorrect type there is danger of explosion Replace the battery only with a spare designated for your product Do not attempt to recharge t...

Page 12: ... internal components Do not use conductive tools that could bridge live parts Use gloves when you remove or replace system components they can become hot to the touch If the product sustains damage requiring service disconnect the product from the AC electrical outlet and refer servicing to an authorized service provider Examples of damage requiring service include The power cord extension cord or...

Page 13: ...3 Installing the CPU and Heatsink 31 2 1 4 Installing the Memory 35 2 1 5 Installing Hard Drives 38 2 1 6 Installing the Expansion Card 44 2 2 Rack Mounting 46 2 2 1 Installing the Server in a Rack 46 2 2 2 Installing the inner Rails to the Chassis 46 2 2 3 Installing the Outer Rails to the Rack 48 2 2 4 Removing the Server from a Rack 52 Chapter 3 Replacing Pre Installed Components 53 3 0 1 Intro...

Page 14: ...http www tyan com 14 Appendix III FRU Parts Table 65 Appendix IV Technical Support 67 ...

Page 15: ...igh bandwidth memory design and lightning fast PCI E bus implementation The GX38 B5550 not only empowers your company in nowadays IT demand but also offers a smooth path for future application usage TYAN also offers the GX38 B5550 in a version that can support up to two 2 3 5 fixed hard drives The GX38 B5550 uses TYAN s latest chassis featuring a robust structure and a solid mechanical enclosure A...

Page 16: ...ng Configuration FAN 3 4028 fans Power Supply Type ERP1U Input Range AC 100 240V 3 5A Frequency 47 63 Hz Output Watts 250 Watts Efficiency PFC 80 plus bronze Processor Q ty Socket Type 1 LGA1151 Supported CPU Series Intel Celeron G4900 Series Processors and Intel Pentium Processor G5000 Series Intel Xeon E 2100 series processors 8th Gen Intel Core i3 processors Thermal Design Power TDP Wattage Max...

Page 17: ... RSTe Graphic Connector type D Sub 15 pin Resolution Up to 1920x1200 Chipset Aspeed AST2500 I O Ports USB 2 USB3 1 Gen1 ports at front 2 USB3 1 Gen2 ports at rear 2 USB3 1 Gen1 ports at rear VGA 1 D Sub 15 pin port RJ 45 2 GbE ports 1 GbE dedicated for IPMI SATA 2 SATA III connectors 2 SATA DOM connectors TPM Optional TPM Support Please refer to our TPM supported list System Monitoring Chipset Asp...

Page 18: ...I 6 1 SMBIOS 3 1 PnP Wake on LAN iSCSI support Operating System OS supported list Please refer to our AVL support lists Regulation FCC SDoC Class A CE DoC Class A CB LVD Yes RCM Class A VCCI Class A Operating Environment Operating Temp 10 C 35 C 50 F 95 F Non operating Temp 40 C 70 C 40 F 158 F In Non operating Humidity 90 non condensing at 35 C RoHS RoHS 6 6 Compliant Yes Package Contains Barebon...

Page 19: ...el Pentium Processor G5000 Series Intel Xeon E 2100 series processors 8th Gen Intel Core i3 processors Thermal Design Power TDP Wattage Max up to 95W Chipset PCH Intel C242 Memory Supported DIMM Qty 4 DIMM slots DIMM Type Speed UDIMM ECC DDR4 2666 2400 Capacity Up to 64GB Memory channel 2 Channels Memory voltage 1 2V Expansion Slots PCI E 1 PCI E Gen3 x8 slot 1 PCI E Gen3 x16 slot w x16 or x8 link...

Page 20: ...orted list System Monitoring Chipset Aspeed AST2500 Temperature Monitors temperature for CPU system environment Voltage Monitors voltage for CPU memory chipset power supply LED Over temperature warning indicator Fan PSU fail LED indicator Others Watchdog timer support Server Management Onboard Chipset Onboard Aspeed AST2500 AST2500 iKVM Feature 24 bit high quality video compression Supports storag...

Page 21: ...D Yes RCM Class A VCCI Class A Operating Environment Operating Temp 10 C 35 C 50 F 95 F Non operating Temp 40 C 70 C 40 F 158 F In Non operating Humidity 90 non condensing at 35 C RoHS RoHS 6 6 Compliant Yes Package Contains Barebone 1 GX38 B5550 Barebone Manual 1 Quick Installation Guide NOTE 1 The specifications are subject to change without prior notice 2 Please visit our Web site for the lates...

Page 22: ...ct your retailer or browse to TYAN s website for service http www tyan com Box Contents B5550G38V2 4 1 1U chassis 1 250W 80 bronze power supply pre installed 3 40x28mm fans pre installed 1 S5550GM4NR Mother Board pre installed 1 M2091 Riser Card pre installed B5550G38V2 2 1 1U chassis 1 250W 80 bronze power supply pre installed 3 40x28mm fans pre installed 1 S5550GM2NR Mother Board pre installed 1...

Page 23: ... 4 LAN1 LED orange 5 Power LED blue 6 Reset Button 7 Power Button Front Panel LED Definitions LED Color Description Power LED Blue System Power On Blue Solid On System Power Off Off LAN1 LED Orange Access Orange Blinking Linking Orange Solid On LAN2 LED Orange Access Orange Blinking Linking Orange Solid On HDD LED Blue Ready Blue Solid On Access Blue Blinking ...

Page 24: ...N 4 USB3 1 Gen1 Ports 5 VGA Port 6 USB3 1 Gen2 Ports 7 LAN4 8 LAN3 9 PCIE Gen3 x16 Slot via M2091 Riser Card FH HL B5550G38V2 4 SKU 1 Power Supply 2 ID Button 3 IPMI LAN 4 USB3 1 Gen1 Ports 5 VGA Port 6 USB3 1 Gen2 Ports 7 LAN4 8 LAN3 9 LAN2 10 LAN1 11 PCIE Gen3 x16 Slot via M2091 Riser Card FH HL ...

Page 25: ...ID LED Blue Located Blue Solid On 10 100 1000 Mbps LAN Link Activity LED Scheme Left LED Right LED 10 Mbps Link Green Off Active Blinking Green Off 100 Mbps Link Green Green Active Blinking Green Green 1000 Mbps Link Green Amber Active Blinking Green Amber No Link Off Off ...

Page 26: ...tyan com 26 1 5 3 System Top View 1 3 5 fixed SATA HDD1 2 3 5 fixed SATA HDD2 3 Power Supply 4 System Fans 5 PCIE x16 Slot via Riser Card M2091 pre installed NOTE The system is pre installed with S5550 mainboard ...

Page 27: ... proper tools can prevent you from accidentally damaging the internal components 2 0 3 Tools The following procedures require only a few tools including the following A cross head Phillips screwdriver A grounding strap or an anti static pad Most of the electrical and mechanical connections can be disconnected with your hands It is recommended that you do not use pliers to remove connectors as it m...

Page 28: ...id touching motherboard components IC chips connectors memory modules and leads The motherboard is pre installed in the system When removing the motherboard always place it on a grounded anti static surface until you are ready to reinstall it Hold electronic circuit boards by the edges only Do not touch the components on the board unless it is necessary to do so Do not flex or stress circuit board...

Page 29: ... how to install components on to the motherboard including CPUs memory modules HDD and PCI E cards 2 1 1 Removing the Chassis Cover Follow these instructions to remove the GX38 B5550 chassis cover 1 Loosen the screws on the top cover Slide the top cover out 2 Take off the top cover ...

Page 30: ...ww tyan com 30 2 1 2 Replacing the Chassis Cover Follow these instructions to replace the GX38 B5550 chassis cover 1 Place the top cover onto the chassis and slide the top cover into place 2 Secure the screws ...

Page 31: ...http www tyan com 31 2 1 3 Installing the CPU and Heatsink Follow the steps below on installing the CPU and CPU heatsink 1 Remove the CPU protection cap 2 Open the socket lever ...

Page 32: ...http www tyan com 32 3 Open the CPU socket cover 4 Install the processor and make sure the gold arrow is located in the right direction 5 Close the CPU socket cover ...

Page 33: ...ttp www tyan com 33 6 Close the socket lever 7 Apply the thermal grease Place the heatsink on top of the processor and secure with four screws 8 Take out the air duct and the clip from the accessory kit ...

Page 34: ...http www tyan com 34 9 Locate the clip hole on the Fan and HDD Bracket 10 Install the air duct on top of the heatsink as shown below ...

Page 35: ...modules onto the motherboard 1 Press the memory slot locking levers in the direction of the arrows as shown in the following illustration 2 Align the memory module with the slot When inserted properly the memory slot locking levers lock automatically onto the indentations at the ends of the module ...

Page 36: ...http www tyan com 36 S5550 Memory Location ...

Page 37: ...DIM_CH_A 1 P0_MC0_DIM_CH_B 0 P0_MC0_DIM_CH_B 1 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 NOTE 1 Supported DDR4 ECC UDIMM 2 The memory slots of DDR4 channels should be populated on a farthest first fashion This means that blue connector cannot be populated if black is empty 3 indicates a populated DIMM slot ...

Page 38: ...com 38 2 1 5 Installing Hard Drives The GX38 B5550 supports 2 3 5 fixed SATA HDDs Follow these instructions to install a hard drive HDD1 1 Locate four guide pins for the first HDD 2 Place the 3 5 HDD into the chassis ...

Page 39: ...http www tyan com 39 3 Flip over the chassis to screw the HDD to the chassis 4 Connect cables ...

Page 40: ...http www tyan com 40 HDD2 1 First unplug all cables connected to the MB 2 Unscrew the MB to lift it up ...

Page 41: ...http www tyan com 41 3 Loosen 3 screws to lift up the Fan and HDD Bracket 4 Align the HDD Bracket with the HDD and secure the HDD Bracket with four screws 5 Route the cable ...

Page 42: ...com 42 6 Screw the HDD Bracket to the Fan Bracket 7 Place the Fan Bracket into the chassis Align the Fan Bracket with three guide pins and screw the Bracket to the chassis 8 Put in the MB and screw the MB to chassis ...

Page 43: ...http www tyan com 43 9 Reconnect cables to the MB and HDDs ...

Page 44: ...http www tyan com 44 2 1 6 Installing the Expansion Card Follow these instructions to install the Expansion Card 1 Use a screwdriver to loosen the dummy bracket 2 Insert the Expansion Card ...

Page 45: ...http www tyan com 45 3 Screw the Expansion Card to the chassis ...

Page 46: ... GX38 B5550 to and from the rack 2 2 1 Installing the Server in a Rack NOTE Before mounting the TYAN GX38 B5550 in a rack ensure that all internal components have been installed and that the unit has been fully tested 2 2 2 Installing the inner Rails to the Chassis Follow these instructions to install the inner rails to the chassis 1 Take out the rails from the accessory kit 2 Press the locking ta...

Page 47: ...http www tyan com 47 3 Secure both inner rails to the chassis with four screws on each side ...

Page 48: ...internal components have been installed and that the unit has been fully tested However to make the installation easier we suggest that you remove all HDD trays before you insert the chassis to the rack 1 Attach the outer rails to the rack Please note that the square stud must be fully attached inside the square hole on the rack rail ...

Page 49: ...http www tyan com 49 ...

Page 50: ...http www tyan com 50 2 Push the latch to draw out the out rail 3 Install the chassis Align the inner rails with the outer rails Caution Lift the chassis carefully ...

Page 51: ...http www tyan com 51 4 Push the blue locking tabs on both sides simultaneously to slide the chassis back into the rack 5 Secure the chassis to the rack using 2 screws ...

Page 52: ...ove the TYAN GX38 B5550 from an industry standard 19 rack 1 Loosen two screws to release the chassis from the rack 2 Slide the chassis forwards 3 Press the white locking tabs on both sides simultaneously to slide the chassis out from the rack Caution Remove the server from the rack carefully ...

Page 53: ...nts 3 0 1 Introduction This chapter explains how to replace the pre installed components including the S5550 Motherboard M2091 Riser Board System Fan and Power Supply Unit etc 3 0 2 Disassembly Flowchart The following flowchart outlines the disassembly procedures ...

Page 54: ... Follow Section 2 1 1 Removing the Chassis Cover to remove the cover of the GX38 B5550 3 2 Replacing the Riser Card Follow these instructions to replace the M2091 Riser card 1 Lift up the M2091 Riser Card to replace with a new one 2 Follow the step described earlier in reverse to reinstall the Riser Card ...

Page 55: ...om the mainboard Unscrew the Fan Bracket to lift it up 2 Use a screwdriver to loosen four screws on the Fan Bracket 3 Loosen four screw on the back of the fan module Place the Fan Guard on a new fan and secure it properly with four screws 4 Follow the procedures described earlier in reverse order to reinstall the fan and Fan Bracket ...

Page 56: ...upply units 1 First unscrew 2 hexagon screws 1 and then 4 flat screws 2 to free the power supply module from the power bracket 3 2 Disconnect the power cable 3 Flip over the chassis to unscrew the power supply 4 After replacing a new power supply unit follow the procedures in reverse order to reinstall the power supply back into the chassis ...

Page 57: ...http www tyan com 57 3 5 Replacing the Motherboard Follow these instructions to replace the motherboard 3 5 1 Disconnecting All Motherboard Cables 1 Unplug all cables connected to the mainboard ...

Page 58: ...forementioned cables follow the instructions below to remove the motherboard from the chassis 1 Remove the air duct processor heatsink and other components if installed 2 Remove eight screws securing the motherboard to the chassis 3 Carefully lift the motherboard from the chassis ...

Page 59: ...550 MB to SATA Cable to 3 5 fixed HDD S5550 MB Connect to 3 5 fixed HDD SATA4 422784300009 HDD1 SATA5 422784300008 HDD2 3 Front USB Cable Front USB Cable to S5550 MB Front USB Cable Connect to S5550 MB USB3_FPIO1 4 FP Cable B5550G38V2 4 SKU Front Panel Board FPB to S5550 MB FPB Connect to S5550 MB J1 FP Cable SSI FP J1 FP Cable LAN1 SSI FP pin 12 14 J1 FP Cable LAN2 SSI FP pin 22 24 ...

Page 60: ...2 2 SKU Front Panel Board FPB to S5550 MB FPB Connect to S5550 MB J1 FP Cable SSI FP J1 FP Cable LAN 1 LAN3_LED J1 FP Cable LAN 2 LAN4_LED 5 Power Supply Cables PSU to S5550 MB PSU Connect to S5550 MB P2 422T61100003 PWR2 P1 4 PWR1 ...

Page 61: ...rd A table of BIOS Temp sensor name explanation is also included for readers reference Figure 1 Sensor Location NOTE The red mark indicates the sensor Fan and Temp Sensor Location 1 Fan Sensor It is located in the third pin of the fan connector which detects the fan speed rpm 2 Temp Sensor refer to Figure 1 Sensor Location They detect the system temperature around ...

Page 62: ...http www tyan com 62 BIOS Temp Sensor Name Explanation ...

Page 63: ...let Temperature of SYS_Air_Outlet Area PCH_Temp Temperature of PCH CPU_MOSFET Max Temperature of the CPU_MOSFET P0_MC0_DIM_CH_A Temperature of P0_MC0_DIM_CH_A Slot P0_MC0_DIM_CH_B Temperature of P0_MC0_DIM_CH_B Slot CPU_Fan Fan Speed of CPU_Fan SYS_FAN_1 Fan Speed of SYS_FAN_1 SYS_FAN_2 Fan Speed of SYS_FAN_2 SYS_FAN_3 Fan Speed of SYS_FAN_3 SYS_FAN_4 Fan Speed of SYS_FAN_4 SYS_FAN_5 Fan Speed of ...

Page 64: ... of SYS_FAN_10 SYS_FAN_11 Fan Speed of SYS_FAN_11 SYS_FAN_12 Fan Speed of SYS_FAN_12 PSU0_Fan Fan Speed of PSU0_Fan PSU1_Fan Fan Speed of PSU1_Fan PSU0_Temp Temperature of PSU0 PSU1_Temp Temperature of PSU1 PSU0_Status Current status of PSU0 PSU1_Status Current status of PSU1 ...

Page 65: ...6210000047 22000RPM 40 40 28mm 4PIN fan Heatsink Cooler FRU TH 0280 343T59000001 Heatsink PCBA FRU RC 0940 411739100498 M2091 Riser Card Cable FRU CS 0230 422T47600009 SATA CABLE 700mm FRU CS 1070 422784300008 SATA CABLE 500mm FRU CS 1080 422T61100003 SATA POWER CABLE 350mm FRU CS 0330 332810000514 A C Power Cord L 1800mm US type FRU CS 1090 332810000281 A C Power Cord L 1830mm EU type ...

Page 66: ...http www tyan com 66 NOTE ...

Page 67: ...r expectations TYAN s website http www tyan com provides easy to access resources such as in depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis memory and much more With all these convenient resources just a few keystrokes away users can easily find their latest software and operating system components to keep their systems runni...

Page 68: ...roper maintenance of products NOTE A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered You may obtain service by calling the manufacturer for a Return Merchandise Authorization RMA number The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid TYAN will pay t...

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