TYAN Transport TN27 B4987 Service Manual Download Page 121

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Appendix II: Cable Connection Tables

SAS/SATA Cables

Table 1: B4987T27W4HR-E/B4987T27W4HRI-E

M1223

Connect to

Motherboard

SAS 4 connector

→

SAS 4

SAS 5 connector

→

SAS 5

SAS 6 connector

→

SAS 6

SAS 7 connector

→

SAS 7

Power Cables

Table 2: M1025 PW1/PW2 Y-AC Cable Connection

Connect the PW1/PW2 Y-AC cable according to the diagram on the
right. Please make sure you connect them in the correct way.

Yellow/
Green
(GND)

→

1025

PWR2

Pin7

Blue
(Neutral)

→

1025

PWR2

Pin8

Brown
(90~240V)

→

1025

PWR2

Pin9

Pin8: Neutral
(Blue)

Pin7: GND
(Yellow/Green)

Pin9: PWR
(90~264V)
(Brown)

Yellow/Green

Blue

Brown

112

Summary of Contents for Transport TN27 B4987

Page 1: ...Transport TN27 B4987 Service Engineer s Manual ...

Page 2: ......

Page 3: ...ications at any time without notice In no event will TYAN be held liable for any direct or indirect incidental or consequential damage loss of use loss of data or other malady resulting from errors or inaccuracies of information contained in this document Trademark Recognition All registered and unregistered trademarks and company names contained in this manual are property of their respective own...

Page 4: ...outlet on a circuit different from that of the receiver Consult the dealer on an experienced radio television technician for help Notice for Canada This apparatus complies with the Class A limits for radio interference as specified in the Canadian Department of Communications Radio Interference Regulations Cet appareil est conforme aux norms de Classe A d interference radio tel que specifie par le...

Page 5: ...apter2 Covers procedures on installing the CPU memory modules PCI E card HTX card and hard drives Chapter3 Covers removal and replacement procedures for pre installed components Appendix I Describes the differences between motherboard BIOS and system BIOS Appendix II Covers procedures on installing the OPMA card M3295 2 into the SO DIMM socket Appendix III Listing the cable connection tables for r...

Page 6: ...f this pin If you outlet does not support this kind of plug contact your electrician to replace your obsolete outlet Do not place anything on the power cord Place the power cord where it will not be in the way of foot traffic Follow all warnings and cautions in this manual and on the unit case Do not push objects in the ventilation slots as they may touch high voltage components and result in shoc...

Page 7: ...Work Area 24 2 0 3 Tools 24 2 0 4 Precautions 25 2 1 Installing Motherboard Components 26 2 1 1 Removing the Chassis Cover 26 2 1 2 Installing the CPU and Heatsink 27 2 1 3 Installing the Memory 30 2 1 4 Installing the PCI E Card HTX Card 32 2 1 5 Installing the Hard Drive 35 2 2 Rack Mounting 37 2 2 1 Installing the Server in a Rack 37 Chapter 3 Replacing Pre Installed Components 3 1 Introduction...

Page 8: ...OS Menu Bar 67 4 3 Setup Basics 68 4 4 Getting Help 68 4 5 In Case of Problems 68 4 6 BIOS Main Menu 69 4 7 BIOS Advanced Menu 70 4 7 1 CPU Configuration 71 4 7 2 IDE Configuration Sub Menu 72 4 7 3 Super I O Configuration Sub Menu 77 4 7 4 ACPI Configuration Sub Menu 78 4 7 5 APM Configuration 81 4 7 6 Event Log Configuration Sub Menu 83 4 7 7 Hardware Health Configuration Sub Menu 84 4 7 8 Remot...

Page 9: ...Appendix I Installing OPMA Card M3295 2 Appendix II Cable Connection Table Appendix III LSI Logic Config Utility Appendix IV Installing InfiniBand Driver Appendix V FRU Parts Table vii ...

Page 10: ...g scalable 32 and 64 bit computing high bandwidth memory design and lightning fast PCI E bus and HTX slot implementation The Transport TN27 B4987 not only empowers your company in today s demanding IT environment but also offers a smooth path for future application usage TYAN is also proud to deliver the Transport TN27 B4987 in SAS flavor while supporting up to four 4 hot swap hard drives and one ...

Page 11: ... 1 2 Product Models Model HDD Bays With IB Onboard Power supply B4987T27W4HR E SAS 4 Hot swappable No 1000W 1 1 Redundant B4987T27W4HRI E SAS 4 Hot swappable Yes 1000W 1 1 Redundant Chapter 1 Overview 2 ...

Page 12: ...ore than 2 DIMMs not included on one channel the frequency will decelerate to 533MHz Supports ECC Memory and Chipkill Expansion Slots 2 PCI E x 16 slot w x8 link support one low profile PCI E card and one Back I O Ports Stacked PS 2 Mouse Keyboard ports 1 COM connector 1 15 pin VGA port 2 USB2 0 ports 3 RJ 45 ports one for OPMA management 1 8487 SAS connector same as IB CON 1 InfiniBand connector ...

Page 13: ...PM1 2 and ACPI Serial console redirect USB boot supported Sever Management System fan speed control and monitoring Supports Tyan Server Management TSM Watch Dog Timer supported Support TYAN M3295 2 OPMA Card System Cooling 8 60 60 38mm hot swappable system FANs by M1022 hot swappable FAN BD 4 passive CPU heatsinks Power Supply Redundant 1000W 1 1 PWR Regulatory FCC Class A Declaration of Conformit...

Page 14: ...ly and ensure that all components are present and undamaged The product should arrive packaged as illustrated below 1 4 1 Box Contents Component Description 2U chassis 4 hot swap HDD bays Tyan S4987 E system board pre installed Air Duct 1 x slim ODD drive pre installed M1003 LED control board pre installed 5 Chapter 1 Overview ...

Page 15: ...6 Component Description Redundant 1000W 1 1 Power M1025 PDB Module 8 System fans 60mm x 60mm x 38mm M1223 HDD Backplane M1022 Fan BD M4987 2U PCI E HTX Riser Chapter 1 Overview 6 ...

Page 16: ...ite for service http www tyan com The Web site also provides information on other TYAN products plus FAQs compatibility lists BIOS settings and more 1 x Tyan Barebone Drive CD 4 x Heatsink HDD Screws Power Cables Left to right Europe US Mounting Ears Screws Barebone Manual Mainboard manual 7 Chapter 1 Overview ...

Page 17: ...8 Rail Kit Rail with Bracket x 2 Screw Sack Chapter 1 Overview 8 ...

Page 18: ...9 1 5 Optional Parts Item Model Number Picture Quantity Description 1 M3295 2 1 SMDC CARD OPMA INTERFACE 9 Chapter 1 Overview ...

Page 19: ...views show you the product 1 6 1 System Front View Redundant Power Supply ODD Drive Hard Drive Bay x 4 USB Ports Power Switch ID LED 2 x LAN LEDs ID Switch NMI Switch Reset Switch Power LED HDD Activity LED Warning LED Chapter 1 Overview 10 ...

Page 20: ...B LEDs only appear on B4987T27W4HRI E Model AC Inlet PS 2 Mouse Keyboard Ports PCI E Slot Serial Port VGA Port LAN Port x 2 USB Ports External SAS CON ID LED SAS LED IB Active LED IB Power LED Management Port for OPMA ID SW 11 Chapter 1 Overview ...

Page 21: ...4500RPM Over Temperature 90 Voltage failure 10 Normal Hot Swappable HDD Tray Power LED Green OFF ON OFF HDD connected HDD disconnected Hot Swappable SATA HDD Access LED Amber OFF Random Blinking OFF HDD access activity No disk activity Hot Swappable SAS HDD Access LED Amber Amber Random Blinking On HDD access activity No disk activity HDD ready ID LED Blue OFF ON OFF System identified System not i...

Page 22: ...M mode No LAN link RJ45 NIC2 Linkage Left Side Green Green OFF ON Blinking OFF LAN Linked LAN Accessing No LAN link RJ45 NIC2 Mode Right Side Amber Amber Amber OFF Blinking 3 Blinking 2 Blinking 1 OFF Gigabit mode 100M mode 10M mode No LAN link InfiniBand Linkage Bottom side Green OFF ON OFF InfiniBand connected InfiniBand disconnected InfiniBand Mode Middle side Amber Amber ON Blinking No IB acti...

Page 23: ...6 4 Motherboard Layout This diagram is representative of the latest board revision available at the time of publishing The board you receive may not look exactly like the above diagram Chapter 1 Overview 14 ...

Page 24: ...J21 J22 J24 J39 FAN Connector 4Pin x 1 J35 M2061 PWR Connector 4Pin x 1 J36 J37 SAS SGPIO Connector 3Pin x 2 J38 SAS Fault LED Connector 5Pin x 2 JP3 JP4 OPMA Setting Jumper 2Pin JP8 Clear CMOS 3Pin JP9 Chassis Intrusion Header 2Pin Jumper Legend OPEN Jumper OFF Without jumper cover CLOSED Jumper ON With jumper cover To indicate the location of pin 1 To indicate the location of pin 1 15 Chapter 1 ...

Page 25: ...PW LED 5 6 PW LED Fault LED 7 8 Fault LED SM BUS DATA 9 10 SM BUS CLK NMI Button 11 12 NMI Button 5VSB 13 14 INTRUDER PWR Button 15 16 PWR Button LAN2 LED 17 18 LAN2 LED LAN1 LED 19 20 LAN1 LED Reserve 21 22 Reserve ID LED 23 24 ID LED ID LED Button 25 26 ID LED Button KEY PIN 27 28 NC J12 J3 J5 J18 J29 Chapter 1 Overview 16 ...

Page 26: ...ble J18 LCM Pin Header 3Pin x 2 Signal Pin Pin Signal VCC_5_RUN 1 2 RXD KEY PIN 3 4 GND VCC_5_DUAL 5 6 TXD Use this header to connect the LCM module with system monitoring function J29 FAN Tach Connector 9Pin x 2 Signal Pin Pin Signal FAN_TACH1 1 2 FAN_TACH2 FAN_TACH3 3 4 FAN_TACH4 FAN_TACH5 5 6 FAN_TACH6 FAN_TACH7 7 8 FAN_TACH8 FAN_TACH9 9 10 FAN_TACH10 Reserve 11 12 KEY PIN FAN_PWM2 13 14 FAN_PW...

Page 27: ...18 J19 J21 J22 J24 J39 FAN Connector 4Pin x 1 Pin_1 Pin 1 2 3 4 Signal PWM TACH 12V GND NOTE Pin 1 is not used when the FAN only have three pins J21 J19 J22 J24 J39 Chapter 1 Overview 18 ...

Page 28: ...19 J36 J37 SAS SGPIO Connector 3Pin x 2 Signal Pin Pin Signal SAS_SIO_DIN 1 2 SAS_SIO_DOUT SAS_SIO_CLK 3 4 GND KEY PIN 5 6 SAS_SIO_END J35 JP4 J38 JP8 J36 J37 JP3 JP9 19 Chapter 1 Overview ...

Page 29: ...d Default Remove Other OPMA Card JP8 Clear CMOS Pin_3 Pin_1 Normal Default Pin_3 Pin_1 Clear CMOS You can reset the CMOS settings by using this jumper if you have forgotten your system setup password or need to clear system BIOS setting Power off system and disconnect both power connectors from the motherboard Put jumper cap back to Pin_1 and Pin_2 default setting Use jumper cap to close Pin_2 and...

Page 30: ...D 2 4 12V PWR6 Power Connector for TYAN M1223 only 4Pin x 2 Signal Pin Pin Signal GND 1 5 12V GND 2 6 12V GND 3 7 5V GND 4 8 3 3V PWR2 PWR Main Connector P1 12V P2 12V P3 12V P4 GND P5 GND P6 GND Signal Signal P7 GND P8 Neutral P9 90 264V Pin 7 GND Pin 8 Neutral Pin 9 90 264V 21 Chapter 1 Overview ...

Page 31: ...22 1 6 6 System Block Diagram Chapter 1 Overview 22 ...

Page 32: ...0 LED Control Board Cable 3 CPU2 Memory Slots 11 Four SATA SAS HDD Bays 4 CPU2 12 Power Supply 5 CPU3 Memory Slots 13 ODD flat cable 6 CPU3 14 SAS Cable 7 CPU1 Memory Slots 15 CPU1 8 System Fan module 16 PCI E Slot 16 15 14 13 12 11 10 5 6 7 8 9 4 1 2 3 23 Chapter 1 Overview ...

Page 33: ...l components in separate containers prevents them from becoming lost Adequate lighting and proper tools can prevent you from accidentally damaging the internal components 2 0 3 Tools The following procedures require only a few tools including the following z A cross head Phillips screwdriver z A grounding strap or an anti static pad Most of the electrical and mechanical connections can be disconne...

Page 34: ...pliance z Avoid touching motherboard components IC chips connectors memory modules and leads z The motherboard is pre installed in the system When removing the motherboard always place it on a grounded anti static surface until you are ready to reinstall it z Hold electronic circuit boards by the edges only Do not touch the components on the board unless it is necessary to do so Do not flex or str...

Page 35: ...nd HTX card 2 1 1 Removing the Chassis Cover Follow these instructions to remove the Transport TN27 chassis cover 1 Thumb the screw on the back side as shown in the small diagram Then slide the rear top cover in the direction of arrow 2 Remove the three screws on the front top cover and remove the cover as the arrow shown Chapter 2 Setting Up 26 ...

Page 36: ...tsinks 1 Remove the two screws securing the pre installed air duct and then remove the air duct Note Need to remove PCI bracket and CPU1 Heatsink Remove the four screws securing the M4987 2U PCI E HTX Riser bracket And remove the bracket in the arrow s direction 2 Remove CPU socket cover 27 Chapter 2 Setting Up ...

Page 37: ...nd open the socket in the direction as shown B 4 Place the CPU on the CPU socket ensuring that pin 1 is located as shown in the smaller diagram 5 Close the CPU socket cover A and press the CPU socket lever down to secure the CPU B Chapter 2 Setting Up 28 ...

Page 38: ...6 Place the heatsink on the top of the CPU and attach with 2 screws as shown 7 Repeat step 2 to step 6 when installing the other three CPUs 29 Chapter 2 Setting Up ...

Page 39: ... 2 Align the memory module with the slot When inserted properly the memory slot locking levers lock automatically onto the indentations at the ends of the module NOTE For optimal system operation please install memory in pairs Memory Population Option Table To correctly install the memory in pairs DIMMA DIMMB refer to the table on the next page for supported population options Start installing Mem...

Page 40: ... CPU1_DIMM12 B CPU1_DIMM13 A CPU1_DIMM14 B CPU1_DIMM15 A CPU1_DIMM16 B CPU2_DIMM17 A CPU2_DIMM18 B CPU2_DIMM19 A CPU2_DIMM20 B CPU2_DIMM21 A CPU2_DIMM22 B CPU2_DIMM23 A CPU2_DIMM24 B CPU3_DIMM25 A CPU3_DIMM26 B CPU3_DIMM27 A CPU3_DIMM28 B CPU3_DIMM29 A CPU3_DIMM30 B CPU3_DIMM31 A CPU3_DIMM32 B Note 1 indicates a populated DIMM slot 2 We strongly recommend that install memory in pairs 3 Please alwa...

Page 41: ...d at one time Follow these instructions to install the PCI E HTX card 1 Remove the four screws securing the M4987 2U PCI E HTX PCI bracket And remove the bracket in the arrow s direction 2 Insert the PCI E card HTX card the diagram shows the full height PCI E card into the PCI E HTX slot on the riser and secure it with one screw as shown Chapter 2 Setting Up 32 ...

Page 42: ... then insert the PCI E card HTX card like step 2 3 Reinsert the M4987 2U PCI E HTX Riser bracket into the expansion slot on the motherboard making sure that the bracket ear on each side fixes into the slot as shown in the small diagrams 4 Secure the bracket onto the chassis base with four screws 33 Chapter 2 Setting Up ...

Page 43: ...M4987 2U PCI E HTX Riser Feature PCI E x 16 slot w x 8 signal For full height PCI E card PCI E x 16 slot w x 8 signal For semi height PCI E card HTX slot Chapter 2 Setting Up 34 ...

Page 44: ... four SAS hard drives Follow these instructions to install a hard drive 1 Press the locking lever latch in the direction of the arrow A and pull the locking lever open B 2 Slide the HDD tray out 3 Place a hard drive into the HDD tray 35 Chapter 2 Setting Up ...

Page 45: ...4 Turn over the HDD unit and secure the HDD using 4 HDD screws 5 Reinsert the HDD tray into the chassis and press the locking lever to secure the tray Chapter 2 Setting Up 36 ...

Page 46: ...ow these instructions to mount the TN27 B4987 into an industry standard 19 rack NOTE Before mounting the Transport TN27 B4987 in a rack ensure that all internal components have been installed and that the unit has been fully tested Maintenance can be performed on the unit while in a rack but it is preferable to install the device in a fully operational condition Screw Sack including A M4 x 5 x P0 ...

Page 47: ...ear to each side of TN27 as shown using 2 screws from the supplied screws kit 2 Push the latch key and draw out the inner rails from sliding rails 3 Install inner rails to left and right sides of chassis using 3 M4 x 5 x P0 7 A screws for each side Chapter 2 Setting Up 38 ...

Page 48: ...g the Outer Rails to the Rack Secure the outer rail to the rack using the rail and 4 M4 x 5 x P0 7 A screws for each side A Secure the mounting brackets from inside not outside of the rack B A B 39 Chapter 2 Setting Up ...

Page 49: ...w out the middle rail to the latch position 2 Lift the chassis and then insert the inner slide rails into the middle rails 3 Push the chassis in and pull the latch key A Then push the whole system into the rack B A B Chapter 2 Setting Up 40 ...

Page 50: ...ng ears of chassis to the rack with 2 M6 x 13 B screws NOTE To avoid injury it is strongly recommended that two people lift the TN27 B4987 into the place while a third person screws it to the rack 41 Chapter 2 Setting Up ...

Page 51: ...ated Putting all small components in separate containers prevents them from becoming lost Adequate lighting and proper tools can prevent you from accidentally damaging the internal components 3 1 2 Tools The following procedures require only a few tools including the following z A cross head Phillips screwdriver z A grounding strap or an anti static pad Most of the electrical and mechanical connec...

Page 52: ...d touching motherboard components IC chips connectors memory modules and leads z The motherboard is pre installed in the system When removing the motherboard always place it on a grounded anti static surface until you are ready to reinstall it z Hold electronic circuit boards by the edges only Do not touch the components on the board unless it is necessary to do so Do not flex or stress circuit bo...

Page 53: ...re Rear Components Chassis rear cover Air Duct Mainboard Power Supply DIMMs CPU Heatsink Assembly PCI Card Mainboard Front Components Chassis rear cover ODD PCBs FAN M1003 LED Control Board M1223 HDD Backplane M1022 FAN Board M1025 PDB Chapter 3 Replacing Pre Installed Components 44 ...

Page 54: ...emove the cover of the Transport TN27 B4987 chassis cover 1 Thumb the screw on the back side as shown in the small diagram Then slide the rear top cover in the direction of arrow 2 Remove the three screws on the front top cover and remove the cover as the arrow shown 45 Chapter 3 Replacing Pre Installed Components ...

Page 55: ...herboard or certain components remove cables connected to the motherboard Follow these instructions to remove all motherboard cabling 1 Remove 2 Power Supply and PDB M1025 module Pls refer to 3 10 1 and 3 11 Power Supply PDB M1025 module 2 Disconnect Front Panel cable and SAS SATA hard drive cable Front Panel cable SAS SATA hard drive cables Chapter 3 Replacing Pre Installed Components 46 ...

Page 56: ...W3 cable SAS Fault LED cable ODD Drive cable Fan Tach connector cable and USB cable ODD Drive Cable Front right to left PW6 cable PW4 PWR cable Fan Tach Connector cable and USB cable 47 Chapter 3 Replacing Pre Installed Components ...

Page 57: ... aforementioned cables follow these instructions to remove the motherboard from the chassis 1 Remove the link bar 2 Remove the twenty four screws securing the motherboard to the chassis 3 Remove the motherboard Chapter 3 Replacing Pre Installed Components 48 ...

Page 58: ...s to replace the ODD 1 Remove the power and data cables from the slim ODD adapter 2 Press the tab in the direction as shown to release the ODD drive 3 Push the ODD drive through the front of the TN27 B4987 49 Chapter 3 Replacing Pre Installed Components ...

Page 59: ...re ODD drive to the backplane 5 Replace the ODD drive 6 Secure the ODD to the backplane using two screws Then replace the unit into the drive bay and connect the ODD power and data cables Chapter 3 Replacing Pre Installed Components 50 ...

Page 60: ...eplace the LED control board 1 Remove the two screws securing the LED control board unit to the chassis 2 Unplug the USB cable and ribbon cable from the connector on the LED control board 3 Push the LED control board unit out 51 Chapter 3 Replacing Pre Installed Components ...

Page 61: ...g the LED control board to the bracket 5 Lift the LED control board free from the chassis After replacement insert the unit into the chassis following the above procedures in reverse Chapter 3 Replacing Pre Installed Components 52 ...

Page 62: ...3 6 1 M1003 LED Control Board Features 53 Chapter 3 Replacing Pre Installed Components ...

Page 63: ... Front Panel Connector Pin Definition Pin Definition 1 HDLED 2 HDLED 3 RESET 4 RESET 5 PW_LED 6 PW_LED 7 WLED 8 WLED 9 OCJ_SMBDAT 10 ICH_SMBCLK 11 EXT_INT 12 VOLTAGE5 13 V5SB 14 INTRU 15 PWR_SW 16 PWR_SW 17 LAN1_LED 18 LAN1_LED 19 LAN2_LED 20 LAN2_LED 21 Reserve 22 Reserve 23 ID_LED 24 ID_LED 25 ID_SW 26 ID_SW 27 KEY PIN 28 NC Chapter 3 Replacing Pre Installed Components 54 ...

Page 64: ...an unit needing replacing 2 Remove two screws on one side A and one screw on the other side of the fan bracket B A B 3 Open the fan bracket and move the connector of the fan in the arrow s direction 55 Chapter 3 Replacing Pre Installed Components ...

Page 65: ...4 Install a new fan into the bracket 5 Place the FAN unit into the FAN holder 6 Reinsert the fan holder into the chassis and fix it with four screws Chapter 3 Replacing Pre Installed Components 56 ...

Page 66: ...onnect all cables connected to the Fan board 2 Remove four screws to release the system fan holder And lift the system fan holder out 3 Release all system fans from the fan holder Refer to 3 7 1 57 Chapter 3 Replacing Pre Installed Components ...

Page 67: ...r to remove fourteen screws securing the M1022 Fan Board 5 Secure a new M1022 Fan Board to the fan holder and install the whole unit into the chassis following the above steps in reverse Chapter 3 Replacing Pre Installed Components 58 ...

Page 68: ...1 Connector J9 Fan Tach Header PW1 J3 Fan 3 Connector J5 Fan 5 Connector J7 Fan 7 Connector J2 Fan 2 Connector J4 Fan 4 Connector J6 Fan 6 Connector J8 Fan 8 Connector PW2 J10 Power Connector 59 Chapter 3 Replacing Pre Installed Components ...

Page 69: ...inition 1 FAN1_TACH 2 FAN6_TACH 3 FAN2_TACH 4 FAN7_TACH 5 FAN3_TACH 6 FAN8_TACH 7 FAN4_TACH 8 FAN_PWM5 9 FAN5_TACH 10 FAN_PWM4 11 GND 12 KEY PIN 13 GND 14 FAN_PWM3 15 HWM_SMBUSC_2 16 HWM_INT_1 17 HWM_SMBUSD_2 18 FAN_PWM6 J10 Power Connector 4Pin x 1 Pin 1 2 3 4 Definition 3 3V GND GND 3 3V PW1 PW2 connectors 4Pin x 1 Pin 1 2 3 4 Definition 12V GND GND 12V Chapter 3 Replacing Pre Installed Componen...

Page 70: ...ring M1223 HDD Backplane to the chassis base 3 Lift the M1223 HDD backplane kit from the chassis Remove screws securing M1223 HDD Backplane to the backplane Bracket 4 Replace a new M1223 HDD Backplane and reinstall it into the chassis following the above steps in reverse 61 Chapter 3 Replacing Pre Installed Components ...

Page 71: ...3 9 1 M1223 HDD Backplane Features Front View PW1 SAS4 SAS5 SAS6 SAS7 J19 SAS fault LED connector Chapter 3 Replacing Pre Installed Components 62 ...

Page 72: ...Rear View J6 HDD4 Connector J5 HDD2 Connector J7 HDD3 Connector J8 HDD1 Connector J18 ODD PWR connector 63 Chapter 3 Replacing Pre Installed Components ...

Page 73: ...in Definition 1 GND 5 12V 2 GND 6 12V 3 GND 7 5V 4 GND 8 3 3V J19 SAS Fault LED Connector 5Pin x 2 Signal Pin Pin Signal SAS_FAULT_L ED_N0 1 2 SAS_FAULT_L ED_N1 SAS_FAULT_L ED_N2 3 4 SAS_FAULT_L ED_N3 SAS_FAULT_L ED_N4 5 6 SAS_FAULT_L ED_N5 KEY PIN 7 8 SAS_FAULT_L ED_N7 SAS_FAULT_L ED_N6 9 10 GND Chapter 3 Replacing Pre Installed Components 64 ...

Page 74: ...low these instructions 1 Press the tab as shown in the diagram and pull out the power 2 Free the power from the power socket 3 Replace a new single power FRU NO CPSU 0240 and reinsert it into the power socket as shown 65 Chapter 3 Replacing Pre Installed Components ...

Page 75: ...ctions 1 Refer to the first two steps in 3 10 Replacing the Power Supply to free the power from the power holder 2 Remove 1 screws to free the GRD cable and disconnect 2 cables 3 Removing 2 screws securing M1025 Power Board Module to the chassis base Chapter 3 Replacing Pre Installed Components 66 ...

Page 76: ...ower Board Module 5 Replace a new Power Board Module and reinstall it into the chassis following the above steps in reverse 3 11 1 M1025 PDB Features PW1 PW3 Y AC Cable PW2 67 Chapter 3 Replacing Pre Installed Components ...

Page 77: ...3 11 2 M1025 PDB Connector Pin Definitions PW1 and PW2 PW3 Pin Signal P1 12V P2 12V P3 12V P4 GND P5 GND P6 GND SIGNAL SIGNAL P7 EARTH P8 NEUTRAL P9 LINE Chapter 3 Replacing Pre Installed Components 68 ...

Page 78: ...d are sub ject to change and therefore may not match exactly what is displayed on screen This section describes the BIOS setup program The setup program lets you modify basic configuration settings The settings are then stored in a dedicated battery backed memory called NVRAM that retains the information even when the power is turned off To start the BIOS setup utility 1 Turn on or reboot your sys...

Page 79: ...Problems If you have trouble booting your computer after making and saving the changes with the BIOS setup program you can restart the com puter by holding the power button down until the computer shuts off usually within 4 seconds resetting by pressing CTRL ALT DEL or clearing the CMOS The best advice is to only alter settings that you thoroughly under stand In particular do not change settings i...

Page 80: ...a text message will accompany it BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit System Overview AMIBIOS Version 08 00 xx OEM Version V2 xx B2x Build Date DD MM YY ID 0AAAA000 Processor Duad Core AMD Opteron Processor XXXX Speed xxxx MHz Count x System Memory Size xxxx MB System Time HH MM SS System Date MM DD YYYY Use ENTER TAB or SHIFT TAB to select a field Use or to configur...

Page 81: ...iguration Event Log Configuration Hardware Health Configuration Remote Access Configuration USB Configuration Configure CPU Select Screen Select Item Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit Feature Option Description Advanced Settings CPU Configuration Menu Item Configure CPU IDE Configuration Menu Item Configure the IDE device s Super IO Configuration Menu Item Configure...

Page 82: ...unt X Logical Count X Duad Core AMD Opteron tm Processor Revision Cache L1 Cache L2 Cache L3 Speed Current FSB Multiplier Maximum FSB Multiplier Able to change Freq uCode Patch Level GART Error Reporting Microcode Update Secure Virtual Machine Mode PowerNow ACPI SRAT Table xxxxxxxx xx xxxx xxxx xxxx xxxx xxxx xxxx Yes None required Disabled Enabled Enabled Enabled Enabled This option should remain...

Page 83: ...eporting Enabled This option should remain disabled for normal operation The driver developer may enable it for the purpose of testing Enabled Microcode Update Disabled Enable Disable Microcode Update Enabled Secure Virtual Machine Mode Disabled Processor Assisted Virtualization Disabled PowerNow Enabled Enable Disable the generation of Power State Block for use of PowerNow tm driver in a single c...

Page 84: ...ost Device While entering setup BIOS auto detects the presence of IDE devices This displays the status of auto detection of IDE devices Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description IDE Configuration Enabled Onboard IDE Controller Disabled Enable Disable onboard IDE controller Device 0 1 Disabled Serial ATA Devices Device 0 Configure ...

Page 85: ...s RAID BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit RAID Setup nVidia RAID Function Disabled SATA0 Dev 5 Func0 SATA1 Dev 5 Func0 SATA2 Dev 5 Func1 SATA3 Dev 5 Func1 Disabled Disabled Disabled Disabled While entering setup BIOS auto detects the presence of IDE devices This displays the status of auto detection of IDE devices Select Screen Select Item Change Option F1 General ...

Page 86: ...orts it and the device is not already formatted with LBA Mode disabled Disabled Disabled LBA Mode Auto Block Multi Sector Transfer Disabled Disabled The Data transfer from and to the device occurs one sector at a time Auto The Data transfer from and to the device occurs multiple sectors at a time if the device supports it Auto PIO Mode 0 4 at 1 interval Select the PIO Mode Select Auto to enhance h...

Page 87: ...disabled Disabled Disabled LBA Mode Auto Block Multi Sector Transfer Disabled Disabled The Data transfer from and to the device occurs one sector at a time Auto The Data transfer from and to the device occurs multiple sectors at a time if the device supports it Auto PIO Mode 0 4 at 1 interval Select the PIO Mode Select Auto to enhance hard disk performance by optimizing the hard disk timing DMA Mo...

Page 88: ...1 Address Watchdog Mode 3F8 IRQ4 Disabled Allows BIOS to enable or disable Floppy Controller Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description Configure Win627 Super I O Chipset 3F8 IRQ4 3E8 IRQ4 2E8 IRQ3 Disabled IrDA ASK IR Serial Port1 Address Enabled Allow BIOS to select Serial Port1 Base Addresses Disabled 2 Minutes 4 Minutes 6 Minut...

Page 89: ...ption of the selected item appears on the right side of the screen The settings are described on this page The screen is shown below BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit ACPI Settings Advanced ACPI Configuration Chipset ACPI Configuration Enable ACPI Configuration settings Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Chapter 4 BI...

Page 90: ... 0 ACPI v2 0 ACPI Version Features ACPI v1 0 Set this value to allow or prevent the system to be complaint with the ACPI 2 0 specification Enabled ACPI APIC Support Disabled This option allows you to define whether or not to enable APIC features Enabled AMI OEMB table Disabled Set this value to allow the ACPI BIOS to add a pointer to an OEMB table in the Root System Description Table RSDT table No...

Page 91: ...pset Exit Chipset ACPI Configuration MCP55 ACPI HPET Table Enabled Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description Chipset ACPI Configuration Enabled MCP55 ACPI HPET Table Disabled Enable Disable MCP55 ACPI HPET Table Chapter 4 BIOS Setup 82 ...

Page 92: ...er Down Mode Enabled Hard Disk Time Out Minute Disabled Force Throttle Disabled Manual Throttle Ratio 50 System Thermal Disabled Thermal throttle Ratio 50 Resume On PME Disabled Resume On PCIE Wake Disabled Resume On LAN MAC Disabled Resume On Ring Disabled Resume On PS 2 Keyboard Disabled Resume On RTC Alarm Disabled Select Screen Select Item Change Option Enter Go to Sub Screen F1 General Help F...

Page 93: ...ode 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Hard Disk Time Out Minute Disabled Hard Disk Time Out in specified Minutes Enabled Force Throttle Disabled Disable Enable the force to thermal throttling function 87 5 75 62 5 50 37 5 25 Manual Throttle Ratio 12 5 Select the Duty Cycle in Throttle mode Enabled System Thermal Disabled Disable Enable Thermal to generate a power management event 87 5 75 62 5 50...

Page 94: ...ear ECC memory errors etc and writes the log into NVRAM Use the up and down arrow Ç È keys to select an item Use the Plus and Minus keys to change the value of the selected option The settings are described on the following pages BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit Event Logging details View Event Log Mark All Events as Read Clear Event Log View all unread events on...

Page 95: ...ced PCI PnP Boot Security Chipset Exit Hardware Health Configuration Auto FAN Control FAN Configuration Voltage Configuration Temperature Configuration Disabled Enables Hardware Health Monitoring Device Select Screen Select Item Change Option Tab Select Field F1 General Help F10 Save and Exit ESC Exit Feature Option Description Hardware Health Configuration Enabled Auto FAN Control Disabled Enable...

Page 96: ...XXXXX RPM XXXXX RPM XXXXX RPM Select Screen Select Item Change Option Tab Select Field F1 General Help F10 Save and Exit ESC Exit BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit Voltage Configuration CPU0 VCORE CPU0 VDD CPU1 VCORE CPU1 VDD CPU2 VCORE CPU2 VDD CPU3 VCORE CPU3 VDD VLPT 1 2V 5VSB VDD5V VDD12V SB1 5V SB1 4V XXXV XXXV XXXV XXXV XXXV XXXV XXXV XXXV Select Screen Sele...

Page 97: ...ture Configuration CPU0 Temperature CPU1 Temperature CPU2 Temperature CPU3 Temperature MCP55 Temperature System Temperature XXX C XXX F XXX C XXX F XXX C XXX F XXX C XXX F XXX C XXX F XXX C XXX F Select Screen Select Item Change Option Tab Select Field F1 General Help F10 Save and Exit ESC Exit Chapter 4 BIOS Setup 88 ...

Page 98: ...ct Item Change Field F1 General Help F10 Save and Exit ESC Exit Feature Option Description Configure Remote Access type and parameters Enabled Remote Access Disabled Enables remote access to system through serial port Serial Port Number COM1 Select Serial Port for console redirection 115200 8 n 1 56700 8 n 1 38400 8 n 1 19200 8 n 1 Serial Port Mode 09600 8 n 1 Select Serial Port Settings None Hard...

Page 99: ... Enabled USB 2 0 Controller Mode HiSpeed BIOS EHCI Hand Off Enabled USB Mass Storage Device Configuration Enables support for legacy USB Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description USB Configuration Disabled Legacy USB Support Enabled Enables support for legacy USB Hi Speed USB 2 0 Controller Mode Full Speed Configure the USB 2 0 co...

Page 100: ...Disk Emulation Type CDROM If Auto USB devices less than 530MB will be emulated as Floppy and remaining as hard drive Forced FDD option can be used to force a HDD formatted drive to boot as FDD BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit USB Mass Storage Device Configuration USB Mass Storage Reset Delay Device 1 Emulation Type 20 Sec XXXX Auto Select Screen Select Item Chang...

Page 101: ...tion The settings are described on the following pages BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit Advanced PCI PnP Settings WARING Setting wrong values in below sections may cause system to malfunction Clear NVRAM Plug Play O S PCI Latency Timer Allocate IRQ to PCI VGA Palette Snooping PCI IDE BusMaster No No 64 Yes Disabled Enabled Clear NVRAM during System Boot Select Sc...

Page 102: ... higher values every PCI device can conduct transactions for a longer time and thus improve the effective PCI bandwidth Values in units of PCI clocks for PCI device latency timer register Yes Allocate IRQ to PCI VGA No Yes assigns IRQ to PCI VGA card if card requests IRQ Disabled Palette Snooping Enabled This is the default setting and should not be changed unless the VGA card manufacturer require...

Page 103: ...is screen to select options for the Boot Settings Configuration Use the up and down arrow Ç È keys to select an item Use the Plus and Minus keys to change the value of the selected option BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit Boot Settings Configuration Quick Boot Quiet Boot Add On ROM Display Mode Boot up Num Lock PS 2 Mouse Support Wait for F1 if Error Hit DEL Messa...

Page 104: ... ROM of add on cards to be displayed during quiet boot On Boot up Num Lock Off Selects Power on state for Numlock Enabled Disabled PS 2 Mouse Support Auto Selects support for PS 2 Mouse Enabled Wait for F1 If Error Disabled Waits for F1 key to be present if error occurs Enabled Hit DEL Message Display Disabled Displays Press DEL to run Setup in POST Disabled Interrupt 19 Capture Enabled Enabled al...

Page 105: ...rity 1st Boot Device 2nd Boot Device xx xxx xxxxx xxx xx xxx xxxxx xxx Specifies the boot sequence from the available devices A device enclosed in parenthesis has been disabled in the corresponding type menu Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description Boot Device Priority xx xxx xxxxx xxx 1st Boot Device 2nd Boot Device Disabled Set...

Page 106: ...ve xx xxx xxxxx xxx Specifies the boot sequence from the available devices Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description Hard Disk Drives xx xxx xxxxx xxx 1st Drive Disabled Specifies the boot sequence from the available devices 97 Chapter 4 BIOS Setup ...

Page 107: ...st Drive Disabled Specifies the boot sequence from the available devices 4 9 5 Netword Drives BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit Netword Drives 1st Drive 2nd Drive xx xxx xxxxx xxx xx xxx xxxxx xxx Specifies the boot sequence from the available devices Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description Netw...

Page 108: ...upervisor Password Change User Password Boot Sector Virus Protection Disabled Install or change the password Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description Security Settings Not Installed Supervisor Password Installed If the password has been set Installed displays If no password is set Not Installed displays Not Installed User Passwor...

Page 109: ...lect a menu by highlighting it using the Arrow Ç È keys and pressing Enter The settings are described on the following pages BIOS Setup Utility Main Advanced PCI PnP Boot Security Chipset Exit Advanced Chipset Settings WARNING Setting wrong values in below sections may cause system to malfunction Northbridge Configuration Southbridge MCP55 Configuration Hyper Transport Configuration Options for NB...

Page 110: ...CLK CAS latency Tcl RAS CAS Delay Trcd Row Precharge Time Trp Min Active RAS Tras RAS RAS Delay Trrd Row Cycle Trc XXX MHz XX X CLK X CLK X CLK X CLK XX CLK Select which node s timing parameters to display Select Screen Select Item Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit Feature Option Description NorthBridge Chipset Configuration Auto 0 850V 1 050V 1 025V 1 000V 0 975V 0...

Page 111: ...s the clock cycles the faster the DRAM performance Row Precharge Time Trp Read only This item controls the number of cycles for Row Address Strobe RAS to be allowed to precharge If insufficient time is allowed for the RAS to accumulate its chage before DRAM refresh refresh may be incomplete and DRAM may fail to retain data This item applies only when synchronous DRAM is installed in the system RAS...

Page 112: ...e Memory Clock Value MCT Timing Mode CAS Latency CL TRAS TRP TRCD TRRD TRC Bank Interleaving Enable Clock to All DIMMs MemClk Tristate C3 ATLVID CS Spuring Enable DQS Signal Training Control Memory Hole Remapping Auto 400 Auto Auto Auto Auto Auto Auto Auto Auto Disabled Disabled Disabled Enabled Enabled MEMCLK can be set by the code using AUTO or if you use LIMIT you can set one of the standard va...

Page 113: ...LK Set TRP Auto TRCD 3CLK 6CLK Set TRCD Auto TRRD 2T 5T Set TRRD Auto TRC 11T 25T Set TRC Disabled Bank Interleaving Auto Enable Bank Memory Interleaving Enabled Enable Clock to All DIMMs Disabled Enable unused clocks to DIMMs even memory slots are not populated Enabled MemClk Tristate C3 ATLVID Disabled Enable Disable MemClk Tri Stating during C3 and Alt VID Enabled CS Spuring Enable Disabled Res...

Page 114: ...t Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description ECC Configuration Enabled DRAM ECC Enable Disabled DRAM ECC allows hardware to report and correct memory errors automatically maintaining system integrity Disabled 4 Bit ECC Mode Enabled Enable 4 Bit ECC Mode Note Also known as CHIPKILL ECC Mode Disabled DRAM SCRUB REDIRECT Enabled DRAM SCRUB REDIRECT allows...

Page 115: ...orrected while idle Disabled 40ns 80ns 160ns 320ns 640ns 1 28us 2 56us 5 12us 10 2us 20 5us 41 0us 81 9us 163 8us 327 7us L2 Cache BG Scrub 655 4us Allows the L2 Data Cache RAM to be corrected while idle Disabled 40ns 80ns 160ns 320ns 640ns 1 28us 2 56us 5 12us 10 2us 20 5us 41 0us 81 9us 163 8us 327 7us L3 Cache BG Scrub 655 4us Allows the L3 Data Cache RAM to be corrected while idle Chapter 4 BI...

Page 116: ... Some OSes require valid GART for proper operation If AGP is present select appropriate option to ensure proper AGP operation Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Feature Option Description IOMMU Configuration AGP Present Disabled 32 MB 64 MB 128 MB 256 MB 512 MB IOMMU Mode 1 GB Set GART size in systems without AGP or disable altogether Some OSes requi...

Page 117: ...10 Save and Exit ESC Exit Feature Option Description SouthBridge MCP55 Chipset Configuration Disabled Up Spread CPU LDT Spread Spectrum Center Spread Disabled Up Spread Center Spread Select CPU LDT Spread Spectrum Mode Disabled PCIE Spread Spectrum Enabled Select PCIE Spread Spectrum Mode Disabled SATA Spread Spectrum Enabled Select SATA Spread Spectrum Mode PCI Express PCI Primary Graphics Adapte...

Page 118: ...CPU Frequency 1000 MHz Mcp55 SB to K8 CPU LinkWidth 16 16 MCP55 SB to K8 CPU Frequency Selection by CPU capability Select Screen Select Item Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit Feature Option Description Hyper Transport MCP55 Configuration Enabled Mcp55 SB to K8 CPU Freq Auto Disabled MCP55 SB to K8 CPU Frequency Selection by CPU capability 200 400 600 800 1000 1200 1...

Page 119: ...xit setup utility and re boot All new selections you have made are stored into CMOS System will use the new settings to boot up Discard Changes and Exit Use this option to exit setup utility and re boot All new selections you have made are not stored into CMOS System will use the old settings to boot up Discard Changes Use this option to restore all new setup values that you have made but not save...

Page 120: ...ssing down as shown in the diagram Only it is firmly seated into the socket two spring levers on each side will close and secure the card into the socket There should be key on M3295 2 that fits the key in the SO DIMM socket The card may fit in only one way 2 To remove M3295 2 simply push out the spring levers as shown and pull the card out of the socket 111 ...

Page 121: ...AS 7 connector SAS 7 Power Cables Table 2 M1025 PW1 PW2 Y AC Cable Connection Connect the PW1 PW2 Y AC cable according to the diagram on the right Please make sure you connect them in the correct way Yellow Green GND M1025 PWR2 3 Pin7 Blue Neutral M1025 PWR2 3 Pin8 Brown 90 240V M1025 PWR2 3 Pin9 Pin8 Neutral Blue Pin7 GND Yellow Green Pin9 PWR 90 264V Brown Yellow Green Blue Brown 112 ...

Page 122: ...DD Backplane to Motherboard M1223 Connect to Motherboard PW1 PW6 Table 5 M1003 Front Panel Control Board Related Cable M1003 to Motherboard M1003 J1 USB Connector Motherboard J12 Connector M1003 J2 Front Panel Connector Motherboard J3 Connector Table 6 ODD Related Cable Motherboard IDE ODD Connector ODD Backplane M1223 J18 Power Connector ODD Backplane 113 ...

Page 123: ...is the first screen you can navigate that shows you how to configure and use the components of the LSI Logic integrated raid IR software product with LSI Logic controller LSI SAS1068E To start the LSI Logic Config Utility 1 Turn on or reboot your system 2 Press Ctrl C during POST to start the LSI Logic Config Utility 3 On the Adapter list screen use the arrow keys to select an LSI Logic SAS adapte...

Page 124: ...ect Create XX such as IM IME or IS volume as shown in figure X 3 The create New Array screen illustrates a list of disks that can be added to a volume Figure X 3 5 Move the cursor to the RAID disk column to select a disk To add a disk to the volume change the NO to YES by pressing Key Key or space bar 5 1 Creating an IM RAID 1 volume When the disk is added you may 115 ...

Page 125: ...l create a global hot spare 5 3 Creating IS RAID 0 volume There are several limitations when creating an IS RAID 0 volume 5 3 1 All disks must be either SATA or SAS with SMART support Disks must have 512 byte blocks and must not have removable media 5 3 2 There must be 2 included to 8 included drives in a valid IS volume Hot spare drives are not allowed 5 3 3 After disks have been added the Array ...

Page 126: ...sing installShiled which is the most popular tool for building installers MSI format Simple self explained GUI installation Can be run in batch mode no GUI by msiexec quit Default install dir program files Mellanox Add the installed package to Add remove programs and start Program Mellanox Some important notes TN27 B498 CD driver maybe doesn t include the latest InfiniBand Driver Can visit http ww...

Page 127: ...The following diagrams may guide you how to install the InfiniBand Driver Welcome Screen License Agreement 118 ...

Page 128: ...Registration Info Install Path SDP WSD Activation 119 ...

Page 129: ...Complete Custom Components Selection Only SDP or WSD may be installed Not both Below SDK 120 ...

Page 130: ...SDP WSD Activation The installer installs 3 types of devices InfiniBand Fabric HCA IPoIB Interface 121 ...

Page 131: ...iBand Driver z Uninstall can be done from the Add Remove Program of the control panel or from the Start Programs Mellanox WinIB z After the uninstall one MUST restart the machine to complete the uninstall process 122 ...

Page 132: ...00039 4 HDD Tray Power Supply CPSU 0240 471759200001 1 1000W Power Supply FAN CFAN 0330 336252012309 8 60 60 38mm hot swappable Delta FAN Heat Sink Cooler CHSK 0310 343767400005 4 CPU COOLER PASSIVE HEATSINK SN404000 01 M1003 RS kit 541174620001 1 Front Control Board Module M4987 2U 1 RISER CARD PCI Express x8 slot and HTX slot M1223 1 HDD BP 4 hot swappable SAS support M1223 M1022 1 FAN BD 8 hot ...

Page 133: ...046G 422767400002 1 AC PWR CABLE 15A INLET L 920MM CCBL 046L 422767400007 1 PWR CABLE 2x4P 2x4P small 4P L 230MM CCBL 043B 422767400006 1 DVD ROM FLAT CABLE 40P 40P ATA66 100 L 420mm CCBL 0421 422759200011 1 DVD ROM POWER CABLE 100MM CCBL 046J 422767400005 2 FAN BD PWR Cable 2x2P BIG 4P L 320MM CCBL 0495 422767400008 1 HDD LED CABLE 2X5P K8P 2X5P K8P L 300MM CCBL 0310 332810000280 1 A C Power Cord...

Page 134: ... beyond their expectations TYAN s website www tyan com provides easy to access resources such as in depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis memory and much more With all these convenient resources just a few keystrokes away users can easily find their latest software and operating system components to keep their system...

Page 135: ...ormal customer use and does not cover damages incurred during shipping or failure due to the alteration misuse abuse or improper maintenance of products NOTE A receipt or copy of your invoice marked with the date of purchase is required before any warranty service can be rendered You may obtain service by calling the manufacturer for a Return Merchandise Authorization RMA number The RMA number sho...

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