PROMOTION TECHNICAL REFERENCE MANUAL
Document 15774(1.0.0.0)
71
Terminal does not perform self-test
Possible Cause:
Self-test parameter disabled
Solution:
Change SELF TEST parameter to ENABLE
Cannot access parameter mode or function key programming
Possible Cause:
Menu lock-out enabled
Solution:
Remove power, simultaneously hold
CTRL
,
SHIFT
and
F5,
and reapply power
Possible Cause:
Handshaking between host and terminal
Solution:
When using handshaking, verify that the wiring between the host and terminal is
correct, that you have the HANDSHAKE parameter enabled and that the
handshake line from the host is asserted
When not using handshaking, make sure you have the HANDSHAKE parameter
disabled
Terminal losing characters
Possible Cause:
Handshaking between host and terminal
Solution:
When using handshaking, verify that the wiring between the host and terminal is
correct, that you have the HANDSHAKE parameter enabled and that the
handshake line from the host is asserted
When not using handshaking, make sure you have the HANDSHAKE parameter
disabled
Key does not repeat when pressed
Possible Cause:
Repeat parameter disabled
Solution:
Change repeat parameter to either SLOW, MEDIUM or FAST
Function keys not sending correct values
Possible Cause:
Key accidentally reprogrammed
Solution:
Reprogram function key
Possible Cause:
EEPROM corrupted by line disturbance
Solution:
Restore factory defaults and then reprogram parameters and function keys
Possible Cause:
Terminal reset to factory defaults after repair
Solution:
Reprogram function keys
