Rugged Notebook User Guide
56
R8300 User Guide
Troubleshooting
Keyboard and Mouse Troubleshooting
Something unexpected happens when I press a
key
You may have pressed a key combination that performs a
Windows function. Make sure you are pressing the correct
keys for the application you are running.
Incorrect characters appear on the screen when I
press certain keys
You may be in Num Lock mode. Press the
NumLk
key to
toggle Num Lock mode off.
NumLk
is on the top row of
buttons on your keyboard next to the
F12
key.
I have difficulty double-clicking the mouse fast
enough
For Windows 7:
1. Select
Start, Control Panel, Hardware and Sound
.
2. Under
Devices and Printers
, select
Mouse
. This will bring
you to the
Mouse Properties
window.
3. On the
Buttons
tab, use the
Devices
drop-down menu to
select your mouse. Then you can set double-click speed.
PC Cards
I can’t remove the PC card
Press the ejector button located inside the PC card door
on the side of the device. The button will pop out. Press
the ejector button again to eject the PC card. Slide the card
out.
If the ejector button malfunctions when you press it,
release the button and then press it again.
Read Error
If a memory card that is not properly formatted is installed in
the PC Card slot, it will cause this error.
The device locks up when I remove the PC card
Before you remove the card, select the PC card icon (
or
) on the taskbar (in the tray area near the clock in the lower
right corner) and choose “
Stop [card name] card.
”
Miscellaneous Troubleshooting
The device shuts off unexpectedly
The device has entered suspend mode. Press any key to
resume from the standby state. Press the
POWER
button
to resume from the hibernate state.
The battery capacity may be low. Connect external power
to charge the battery, or replace the battery with a fully
charged one.
The speaker volume is too high or too low
Refer to the
audio section
for instructions on adjusting
volume.
The device won’t turn on
Make sure a fully charged battery is properly installed.
Connect external power to charge the battery if it is not
charged.
If you are using the AC adapter check the electrical outlet
you are using to make sure it is working properly.
If the device does not turn on, reset the device by holding
down the
POWER
button for at least ten seconds, release
it, then press the
POWER
button again.
The device won’t turn off
For Windows 7:
1.
Select
Start
and click on the arrow next to the
Shut down
menu. Then select
Restart
to reboot the device.
2.
If that does not work, press
Ctrl + Alt + Del
and then select
Start Task Manager
.
3.
If any programs are open, use your arrow keys to highlight
each one and select
End Task
. Repeat this until all programs
are closed.
4.
If that still does not work, press and hold the
POWER
button
for approximately ten seconds and then release it.
The device enters suspend mode too quickly
For Windows 7:
Select
Start, Control Panel, System and Security
. Under
Power Options
, select
Change when the computer sleeps
.
Modify the
Put the computer to sleep
option.
