TWIN EAGLES WARRANTY
ONE-YEAR FULL WARRANTY:
Twin Eagles warrants the outdoor Teppanyaki Griddle and all of their component parts, to
be free from defects in materials and workmanship under normal residential use for a
period of one year from the original date of purchase. Twin Eagles will repair or replace,
at its option, any part, which fail or is found to be defective during the warranty period, at
no cost to the original purchaser. Warranty service must be performed by a Twin Eagles
authorized representative during normal business hours.
WARRANTY LIMITATIONS & EXCLUSIONS
This warranty shall apply only to the products purchased and located in the continental United States and Canada. The warranty
coverage begins on the original date of purchase and proof of date of purchase is required. In order to activate the warranty, we
require that you send in the attached warranty registration card. This warranty applies only to the original owner and may not be
transferred.
This warranty does not apply to damages resulting from negligence, alteration, misuse, abuse, accident, natural disaster, loss of
electrical power to the product for any reason, improper installation or improper operation, unauthorized adjustments or
calibrations, dings, dents, scratches, or damages due to harsh cleaning chemicals. This warranty does not apply to commercial
use, or to products with altered or removed serial numbers. Twin Eagles shall not be liable for incidental, consequential,
special or contingent damages resulting from its breach of this written warranty or any implied warranty.
WARRANTY SERVICE & REPLACEMENT PARTS
: Call your authorized selling dealer or call Twin Eagles directly at
800-789-2206.
Be prepared to furnish the following information: Purchaser’s name, model and serial number of the appliance,
date of purchase and the accurate description of the problem. Twin Eagles will not pay for service calls for correcting an
installation problem. Owner shall be responsible for proper installation, providing normal care and maintenance, providing
proof of purchase upon request and making the appliance accessible for service. In the event of any warranty replacement, all
removal, replacement, installation and shipping costs are the responsibility of the grill owner.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusions of or limitations on
consequential damages. This warranty gives you specific legal rights and you may have other rights, which vary from state to
state
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