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6.0 TROUBLESHOOTING
Other than faulty cables or attempting to use the product over too great a distance,
there are seldom problems with the 1T-EDID-11 EDID/CEC Selector product.
If there is no image present at the remote location, connect the display device directly to
the source to make certain that the problem is not in the display. If an image is present
under those circumstances, make certain the unit is receiving power. Next make certain
your cables are defect free and securely attached to the cable at each end. After trying
the above suggestions should the problem still persist, contact your dealer for additional
suggestions before contacting TV One. Should the dealer’s technical personnel be
unable to assist you, contact TV One via our support website:
http://tvone.crmdesk.com.
Create a technical support request on the site and our
support team will respond within a short period of time.
7.0 LIMITED WARRANTY
TV One warrants the original purchaser that the equipment it manufactures or sells will
be free from defects in materials and workmanship for a fixed term from the date of
purchase. The warranty term for specific product lines is defined below.
1. TV One branded products based on TV One’s CORIO technology are warranted for
a period of five years from the date of purchase. This includes products with the
model number prefix of C2, 1T-C2, CX, A2 or S2.
2. TV One-task branded products, other than those based on TV One’s CORIO
technology mentioned above, are warranted for a period of three years from the date
of purchase. This includes products with the model number prefix of 1T, with the
exception of 1T-C2.
3. LCD Monitors are warranted for a period of three years from the date of purchase,
with the exception of the LCD panels integrated into the monitors that are supplied
by third parties. LCD panels are limited to the term and conditions of the warranty
offered by the respective LCD panel manufacturer. Such specific LCD panel
warranties are available upon request to TV One.
Should a product, in TV One’s opinion, prove defective within this warranty period, TV
One, at its option, will repair or replace this product without charge. Any defective parts
replaced become the property of TV One. This warranty does not apply to those
products which have been damaged due to accident, unauthorized alterations, improper
repair, modifications, inadequate maintenance and care, or use in any manner for which
the product was not originally intended.
If repairs are necessary under this warranty policy, the original purchaser must obtain a
Return Authorization Number from TV One and return the product to a location
Summary of Contents for 1T-EDID-11
Page 1: ...Instruction Manual 1T EDID 11 EDID CEC Selector...
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