CHARGING
1. Can I charge the headset while I use it? Can I use a USB Wall Adapter instead of the console to
charge the headset?
We recommend charging the headset between uses for the best experience.
While we recommend using the console to charge the headset for convenience, you certainly
can use a USB Wall Adapter to charge the headset.
HEADSET FEATURES
1. Does this headset offer independent game and chat volume controls?
Yes.
The upper volume dial will control the game audio volume. The lower volume dial will
control the chat audio volume.
2. I can hear my own voice (or other background noises) when I speak. Is that normal?
It's possible you are referring to the
Mic Monitor
feature, which allows you to hear your own
voice through the headset when you speak into the mic, to help you avoid inadvertently yelling
at other people/players.
If the headset's Mic Monitor control is turned up too high it may play back noises from the room
you're in. This can result in you hearing echoes, hiss and/or static in your headset while you're
using it.
3. How do I adjust the Mic Monitor feature?
1.
If you have not yet done so, download the
Turtle Beach Audio Hub
.
2.
With the Audio Hub running, connect the headset and transmitter to a free USB port on the
computer via the headset's included USB-C Charge Cable.
o
Please note that
the headset MUST be powered on
and
the headset and transmitter
MUST be paired
for the Turtle Beach Audio Hub to recognize both headset and
transmitter.
3.
On the home page of the Audio Hub, you will see a slider labeled "
Mic Monitor Level
". Change
the setting on that slider to adjust the volume of the Mic Monitor feature.
4. My headset’s lower dial is for Mic Monitoring, but why is it not lowering my outbound microphone
volume level?
The Microphone Monitoring feature allows you to hear your own voice in the headset when you
speak, to help you avoid inadvertently shouting at other people/players. The headset itself is
not
equipped with any sort of volume control for the outbound volume level of its microphone -
- therefore, the Mic Monitor volume control will adjust
only
how loud you hear your own voice
through the headset when you speak into the mic,
not
how loud other people will hear your
voice when you speak.
