2. The coffee is spill out from
the gap of the filter holder
The coffee powder hasn’t be added
and the handle could
not be switched to the right place.
Please contact the authorized service center.
Cause analysis
Solution
There are sundries inside the seal ring.
Clean the sundries inside the seal ring.
The coffee powder is too fine.
Please replace it with the coffee powder which is relevantly
coarse.
Cold coffee
The indicator light is not on
Operation when the indicator light is on
Coffee machine is not preheated
Please preheat the coffee machine
Coffee cup is not preheated
Please preheat the coffee cup
The pump is too noisy
Without water in water tank
Please pour water into water tank
Mount the water tank in wrong way
Please mount water tank in right way
Light coffee
Coffee powder is not pressed flat enough
Please press coffee powder to flat again
Not enough coffee powder
Please add coffee powder
Coffee powder is too coarse
Please use dedicated Espresso coffee powder
Coffee color is too dark
Coffee powder is pressed too tight
Please press the coffee power with strength of 3.3 pounds
(about 1.5kg)
Too much coffee powder
Please reduce coffee powder
The filter is clogged
Please clean the filter
Coffee powder is too fine
Please use right coffee powder
Water outlet is clogged
Please clean the water outlet
The handle can’t rotate to the
locking position
Too much coffee powder
Please reduce coffee powder
Can’t Rotate in place even without coffee powder
Please contact the authorized service center
Make coffee
normally,but can’t
make milk froth
Steam outlet is clogged
Please clean the steam outlet by using clip
Please add appropriate vinegar into water tank
Water tank is not in place
Please put water tank in place
