28
TurboLock TL - 200
Problem
Possible Cause
Solution(s)
Why does the lock
jam? / The door doesn’t
close.
The latch size is wrong.
Disassemble the lock and check the latch assembly. If
retrofitting, check the latch length and adjust as needed.
If installed on a new door, adjust the latch and/or, drill
into the door to fit the latch as needed.
The strike plate and latch aren’t
correctly aligned.
Open the door and check the alignment of both the latch
and the strike plate. Adjust as needed.
The lock doesn’t work.
The lock isn’t receiving power.
Ensure the batteries are properly installed. Remove and
reinstall if needed.
The batteries are entirely dead and/
or were not replaced in a timely
manner.
Replace the batteries.
Use the micro USB port to power the lock so that the
door opens. Replace the batteries.
I entered the password
wrong (at least 3x).
If a password has been entered
wrong 3x in a row, regardless of
the entry method, the lock will go
into a 15-minute period of inactivity
where it cannot be used. This is a
security feature designed to prevent
unwanted parties from using the lock.
Wait 15 min. and try again.
Why is the lock beeping
multiple times?
Summary of Contents for tl-200
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