7
Troubleshooting
PROBLEM
PROSSIBLE CAUSES
SOLUTION
Motor and light do
not operate
Power plug is not inserted completely
Check the plug and insert
properly
The light bulbs are blown
Change the bulbs
The wire and /or cable is disconnected
Contact us for product servicing
The light’s transformer is damaged
Contact us for product servicing
Motor cannot
operate but the
lights are working
The impeller is stopped
Contact us for product servicing
The capacitor is disconnected and/or
damaged
Contact us for product servicing
The motor is damaged
Contact us for product servicing
The range hood
vibrates or shakes
while in operation
The range hood is not installed levelly
or the wall which it is installed upon is
not solid
Install the range hood to a solid
and steady wall
The motor is not properly installed
Fasten the motor tightly to the
body
The damaged impeller is affecting the
levelness of the range hood
Contact us for product servicing
Only one or two
buttons can
function while
others are not
working
The control panel is not functioning
properly
Contact us for product servicing
Connection with the control board is
loosen
Reconnect loosen wires to the
control board
Weak/Low
Suction Power
The range hood is installed too high
from the cooking hob
Lower the installation of the
range hood
There are blockages in the exhaust
duct.
Remove the dirt/blockage inside
duct
Air convection is too strong around the
appliance
Do not open too many windows
during cooking to improve the
quality of the suction power
Oil Leakage
The range hood is not installed levelly
Install the range hood levelly
