8
Warranty Claims
All claims for labor or parts must be made directly through Turbo Air. If unit was manufactured more than one year,
proof of purchase must be faxed in or sent with claim. All claims should include: model number of the unit, the serial
number of the cabinet, and all pertinent information supporting the existence of the alleged defect.
If compressor is replaced under warranty, Turbo Air will either request the compressor or compressor tag be returned.
Compressor or tag must be returned with all information related to the unit. Any action or breach of these warranty
provisions must be commenced within one year after said cause of action has occurred.
One Year Parts & Labor Warranty
Turbo Air warrants to the original purchaser of every new Turbo Air refrigerated unit, the cabinet and all parts thereof,
to be free from defects in material or workmanship, under normal and proper use and maintenance service as
specified by Turbo Air and upon proper installation and start-up in accordance with the instruction packet supplied
with each Turbo Air unit. Turbo Airʼs obligation under this warranty is limited to a period of one (1) year from the date
of original installation or 15 months after shipment date from Turbo Air, whichever occurs first.
Any parts, covered under this warranty, that are determined by Turbo Air to have been defective within one (1) year
of original installation or fifteen (15) months after shipment date from manufacturer, whichever occurs first, is limited to
the repair or replacement, including labor charges, of defective parts or assemblies. The labor warranty shall include
standard straight time labor charges only and reasonable travel time, as determined by Turbo Air.
Additional Four Year Compressor Warranty
In addition to the one (1) year warranty stated above, Turbo Air warrants its hermetically sealed compressor to be free
from defects in both material and workmanship under normal and proper use and maintenance service for a period of
four (4) additional years from the date of original installation, but not to exceed five (5) years and three (3) months
after shipment from the manufacturer.
Compressor determined by Turbo Air to have been defective within this extended period will, at Turbo Airʼs option, be
either repaired or replaced with a compressor or compressor parts of similar design and capacity.
The four (4) year extended compressor warranty applies only to hermetically sealed parts of the compressor and
does not apply to any other parts or components, including, but not limited to, cabinet, paint finish, temperature
control, refrigerant, metering device, driers, motor starting equipment, fan assembly or and other electrical
component, etcetera.
404A / 134A Compressor Warranty
The four-year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1.
This system contains R404A or R134A refrigerant and polyolester lubricant. The polyol ester lubricant has
rapid moisture absorbing qualities.
2.
Drier replacement is very important and must be changed when a system is opened for servicing. A 620
copper drier or better is highly recommended.
3.
Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower
must be obtained.
4.
When compressor is grounded, suction filter drier and 620 drier or better must be replaced.
5.
Compressor must be obtained through Turbo Air Inc., unless otherwise specified in writing, through Turbo
Airʼs warranty department.
Warranty
