E_ HD(i)_Guide (E-HD(i)-GD-1113-EN)
19
8
Limited one-year warranty
TUNDRA INTERNATIONAL INC.
warrants its products against defects in material or workmanship for a
period of one (1) year from the date of first consumer purchase. This warranty applies to the original purchaser
(end-user) of the product only. This limited warranty is voided if the unit is abused, modified, installed
improperly, if the housing has been removed, if the serial number is missing, or if the original identification
markings have been defaced, altered, or removed or if there is a lack of maintenance. Tundra International Inc. is
not liable for any incidental, consequential or other damages arising from the use, misuse, or operation of this
product; including, without limitation, damages resulting from loss of use, cost of removal, installation, or
troubleshooting of the customer's electrical systems.
A.
The end customer must certify that he has read and understood the related
Troubleshooting Guide*
and, to his knowledge, the origin of the problem is not the vehicle or the installation.
FOR TECHNICAL SUPPORT, CONTACT US AT 450-649-2470 or 1-877-964-2582
B.
The product should have never been abused or modified.
C.
The product should have never been exposed to liquids, heavy dust or corrosive material.
STEPS:
1.
The merchant and/or the end customer MUST fill a
Warranty Form
*
2.
The merchant and/or the end customer MUST
contact us
to get an RMA number.
3.
A proof of purchase MUST BE INCLUDED with ALL returned products.
4.
The returned product MUST BE PROPERLY PACKAGED to prevent shipping related damages.
Shipping related damages are not covered by the warranty.
5.
All defective products MUST be sent with all shipping charges PREPAID.
6.
Returned products will be evaluated by our technical department where a decision will be made as to
whether the product is covered by the warranty will be repaired, replaced or credited.
* THE “TROUBLESHOOTING GUIDES” AND “WARRANTY FORMS”
ARE AVAILABLE IN THE DOWNLOAD SECTION OF OUR WEBSITE
ALL DEFECTIVE PRODUCTS COVERED BY THE WARRANTY
WILL BE RETURNED FREE OF CHARGE.
