Tuft & Needle Adjustable Frame, Owner'S Manual, Page: 4 / 56

4
100-Night Trial &
10-Year Limited Warranty
Thank you for purchasing a new Tuft &
Needle adjustable bed frame (hereinafter
the “bed frame” or “Product”). We hold
ourselves to high standards and are confident
that you’ll be pleased with your purchase.
However, if you are dissatisfied or if you
discover a defect in your bed frame, simply
review our 100-Night Trial Policy and 10-Year
Limited Warranty and, if you believe that
you are entitled to take advantage of their
terms, please contact us at support@tn.com. All products are carefully inspected prior
to shipment. Please carefully inspect your
bed frame at the time of delivery. PLEASE
NOTE: If your bed frame or any of its
component arrive damaged, please notify
us within three (3) days of receipt of your
delivery; we will arrange for a replacement
or return/refund as necessary, and you will
not be responsible for any return fees or
shipping charges. Please reach out to us by
email at support@tn.com or by phone at 877-842-2586 to report items that are
damaged upon delivery. We reserve the right
to request images of the damage. All claims
for damage ascertainable under initial
inspection must be made within three (3)
days after you receive delivery of the bed
frame; thereafter any physical damage to
the bed frame [parts as addressed above]
that you do not report within three (3) days
of delivery will invalidate the remainder of
your 100-night trial.
Please carefully read all of the product information, assembly instructions,
and safety information in this document, and keep it for future use.