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SIM card Error 1. Reinstall the SIM card in the phone. Ensure the metal contacts are
clean - wipe gently with a clean cloth before inserting into the phone.
2. The SIM card may not be correctly installed.
3. If the SIM card is damaged contact your service provider.
Some features
do not
operate or
cannot be set
1. This could be due to an operation error on the phone. Switch the
mobile phone off and restart after 30 seconds.
2. The network provider may not support the feature you are trying to
use and this may prevent its use.
Cannot
receive
incoming calls
1. Ensure your mobile phone is switched on and connected to a network.
2. Ensure your SIM card is correctly installed.
3. Call restrictions may be prohibiting incoming phone calls, so these
settings must be checked.
4. Poor areas of network coverage can prevent incoming calls so check
the network status of your phone.
Phone not
charging
1. Bad connections can hinder the phone charging; ensure all contacts
are correctly connected.
2. Check to see whether the phone battery charging slot or the charger
itself is damaged. If so, discontinue use. Replace battery or charger.
3. The phone cannot be charged in temperatures below 10˚C or above
55˚C.
Does not dial
numbers
1. Confirm that once the number is entered using the keypad that the
green call button is pressed to dial the phone number.
2. Check the phone number entered is correct.
3. Check reception coverage status of your mobile phone.
4. Ensure the call restriction settings are correct in order for you to dial
outgoing calls.
For help with any of these functions please visit
www.ttfone.com/TT950
