MPA1-AS
Issue1
6
TSL Returns Procedure
Please telephone +44 (0)1628 676200 (Fax: +44 (0)1682 676299) and
ask for Sales who will provide a Returns Number. This will enable us to
track the unit effectively and will provide some information prior to the unit
arriving.
For each item, this unique Returns Number must be included with the
Fault Report sent with the unit.
A contact name and telephone number are also required with the Fault
Report sent with the unit.
Fault report details required.
•
Company:
•
Name:
•
Address:
•
Contact Name:
•
Telephone No:
•
Returns Number:
•
Symptoms of the fault (to include switch setting positions, input signals
etc):
Packing
Please ensure that the unit is well packed as all mechanical damage is
chargeable. TSL recommends that you insure your equipment for transit
damage.
The original packaging, when available, should always be used when
returning equipment.
If returned equipment is received in a damaged condition, the
damage should be reported both to TSL and the carrier immediately.
Summary of Contents for MPA1-AS
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