Calibration
36
Returning for Service
Visit our website at
and complete the on-line “Return Merchandise Authorization”
form or call TSI at 1-800-680-1220 (USA) or (651) 490-2860, or 001 651 490 2860 (International) for
specific return instructions.
Customer Service will need the following information:
The instrument model number
The instrument serial number
A purchase order number (unless under warranty)
A billing address
A shipping address
Use the original packing material to return the instrument to TSI. If you no longer have the original
packing material, seal off any ports to prevent debris from entering the instrument and ensure that the
display and the connectors on the instrument front and back panels are protected. This instrument is
very fragile and must be packed in a manner appropriate for a precision instrument.
Calibration
The QUESTemp
o
34/36 heat stress monitor and TSI field calibrator devices should be examined
regularly by the factory. An annual calibration is recommended. (See Service Information above.)