TSC MX241P Series Page 16 User Manual Download

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LCD/LED Icon Indication:

Main Page Icon

Icon

Indication

Wi-Fi device is ready (option).

Ethernet is connected.

Bluetooth device is ready (option).

Remaining amount of ribbon(m).

Security lock.

TPH cleaning.

Enter the menu.

Calibrate the media sensor.

Enter the

“Favorites” option.

Enter cursor (be marked in green) located option.

Feed button (advance one label).

Summary of Contents for MX241P Series

Page 1: ...MX241P Series Industrial Barcode Printers Users Manual Series Lists MX241P MX341P MX641P Thermal Transfer Direct Thermal...

Page 2: ...rom the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to chan...

Page 3: ...terior View 7 2 2 3 Rear View 8 2 3 Operator Control 9 2 3 1 LED Indication and Keypads 9 2 3 2 Touch Screen Manipulation 12 3 Setup 13 3 1 Setting up the printer 13 3 2 Loading the Ribbon 14 3 3 Load...

Page 4: ...TSC Console 32 5 2 Setup Ethernet Interface 34 5 3 Set WiFi and Add to TSC Console Interface 36 5 4 Initialize the Printer WiFi Setting 39 5 5 TPH Care 40 5 6 Printer Function 41 5 7 Setting Post Pri...

Page 5: ...4 6 5 3 Wi Fi 55 6 5 4 Bluetooth 56 6 5 5 GPIO 57 6 6 Advanced 62 6 7 File Manager 64 6 8 Diagnostic 65 6 9 Favorites 66 7 TroubleShooting 67 8 Maintenance 70 9 Angency Complicance and Approvals 72 10...

Page 6: ...rs higher 300 dpi resolution at speeds up to 14 inches per second and the MX641 features 600 dpi high resolution which makes it ideal for printing very small 2D barcodes graphics fine print and other...

Page 7: ...Die cast print mechanism with large clear media view window Physical dimension 300 mm W x 393 mm H x 510 mm D 11 81 W x 15 47 H x 20 08 D Weight 18 kg 39 68 lbs Label roll capacity 203 2 mm 8 O D Ribb...

Page 8: ...op black mark sensor switchable and position adjustable Ribbon end sensor transmissive Head open sensor Ribbon end sensor Ribbon encode sensor Media capacity sensor Real time clock Standard Internal f...

Page 9: ...g Storage 40 60 C 40 140 F 10 90 non condensing Safety regulation BIS CB CCC CE Class B EAC FCC Class B KC TUV UL cUL C Tick Class B Energy Star Environmental concern Comply with RoHS WEEE Accessories...

Page 10: ...pon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton 1 Printer unit 1 Qu...

Page 11: ...6 1 LED indicators 2 LCD display 3 Front panel buttons 4 USB host x 2 5 Media view window 6 Paper exit chute 7 Media cover 2 2 Printer Overview 2 2 1 Front View 2 4 1 5 6 3 7...

Page 12: ...justment knob 5 Lable guide bar release lever 6 Ribbon supply spindle 7 Media capacity sensor 8 Label supply spindle 9 Rear label guide 10 External label entrance chute 11 Print head pressure adjustme...

Page 13: ...switch 4 Slot in Wi Fi module Option 5 RS 232C interface 6 Ethernet interface 7 USB interface 8 Micro SD card socket 9 GPIO interface Option 10 Centronics interface Option Note The interface picture h...

Page 14: ...9 2 3 Operator Control Touch screen LED indicator Printer status Printer model Icons Firmware version Time Date Ethernet Wi Fi IP Keys...

Page 15: ...Pause Comfirm Cancel Navigational keys Select Navigate LED Status Indication POWER Off Printer power off On Printer power on ON LINE On Printer is ready Blinking Printer is paused Printer is downloadi...

Page 16: ...s ready option Ethernet is connected Bluetooth device is ready option Remaining amount of ribbon m Security lock TPH cleaning Enter the menu Calibrate the media sensor Enter the Favorites option Enter...

Page 17: ...12 2 3 2 Touch Screen Manipulation Tap an item to open use it Be selected Green Return Enter Scroll down Scroll up Return Set...

Page 18: ...the printer on flat surface 2 Make sure the printer is power off 3 Connect the printer to the computer with the provided USB cable 4 Plug in the power cord Note Please switch OFF the printer before pl...

Page 19: ...the Ribbon 1 Open the media cover 2 Install ribbon on the ribbon supply spindle and paper core on the ribbon rewind spindle 3 Release the lever 4 Thread ribbon below the ribbon guide bar through ribb...

Page 20: ...bbon rewind spindle counterclockwise until the ribbon is smooth properly stretched and wrinkle free 6 Close the print head mechanism and the lever Ribbon Loading Path Ink coated outside wound Ink coat...

Page 21: ...oading the Media 1 Open the meida cover 2 Install the media and use label guard to make it fixed For 1 2 5 width media please install label roll guard on the supply spindle to fix media Loading path f...

Page 22: ...label guide bar release lever for loading media 4 Thread the leading edge of the label forward through the media guide bar pass media sensor and place the leading edge onto the platen roller 5 Adjust...

Page 23: ...a sensor position adjustment knob make sure the gap or black mark sensor is at the location where media gap black mark will pass through for sensing 8 Close print head release lever and label guide ba...

Page 24: ...edia 1 Open the media cover 2 Insert the fanfold media through the rear external label entrance chute 3 Refer 3 3 to load the media Note Please calibrate the gap black mark sensor when changing media...

Page 25: ...n Peel off Mode Option 1 Open the meida cover 2 Open print head release lever and label guide bar release lever then pull approximately 650mm of label through the front of the printer 3 Remove several...

Page 26: ...dle then open the peel off roller release lever 5 Feed the leading edge of liner through the peel off sensor and peel off roller 6 Wrap the liner onto the paper core and wind the spindle until the lin...

Page 27: ...22 7 Press the middle of the peel off roller to close the peel off roller release lever 8 Close print head release lever and label guide bar release lever 9 Press the FEED button to test...

Page 28: ...2 Install the paper core on the rewind spindle 3 Open print head release lever and label guide bar release lever to pull approximately 650mm of label through the front of the printer 4 Feed the leadi...

Page 29: ...paper core until it s stretched properly 6 Adjust the supply holder guide to fit the supply width Turn the screw to fix the supply holder guide 7 Wrap the liner onto the paper core and wind the spindl...

Page 30: ...inbound of the printer mechanism different media width requires the different pressure Users can try which level can meet their expectation Pressure level 5 4 3 2 1 5 is the highest If the label width...

Page 31: ...Due to ribbon is aligned to the inbound of the printer mechanism different ribbon or media widths require different ribbon tension to print correctly Therefore it may require to adjust the ribbon ten...

Page 32: ...Wrinkles Ribbon wrinkle is related to the media width thickness print head pressure balance ribbon film characteristics print darkness setting etc In case the ribbon wrinkle happens please follow the...

Page 33: ...ase the right side s pressure per level to check whether wrinkles is gone adjustment knob Step 2 If right side pressure knob has been turned to level 1 but the wrinkle still exists increase the left s...

Page 34: ...ecrease the left side s pressure per level to check whether wrinkles is gone adjustment knob Step 2 If right side pressure knob has been turned to level 1 but the wrinkle still exists increase the lef...

Page 35: ...justment For 4 width ribbon If the ribbon width is 4 adjust both ribbon tension adjustment knobs to the 1 on ribbon supply rewind spindles Factory default ribbon tension is 1 Ribbon Supply Spindle Ten...

Page 36: ...he 2 on ribbon supply rewind spindles For 2 width ribbon If the ribbon width is 2 adjust both ribbon tension adjustment knobs to the 3 on ribbon supply rewind spindles Ribbon Supply Spindle Tension 2...

Page 37: ...phics deploy fonts graphics label templates or upgrade the firmware to the group of printers and send additional commands to printers at the same time Printer firmware version before A2 12 will only u...

Page 38: ...3 Select the current interface of the printer 4 The printer will be added to TSC Console s interface 5 Select the printer and set the settings For more information please refer to TSC Console User Man...

Page 39: ...34 5 2 Setup Ethernet Interface Use USB or COM to establish the interface on TSC Console Double click to enter the Printer Configuration Page Click Ethernet tab Check the IP Address...

Page 40: ...Add Printer on the top left of the window Choose Network Key in the IP Address Click Discover to establish the Ehternet interface The notification will pop up Click OK to close the window The Etherner...

Page 41: ...to TSC Console Interface Use USB or COM Port to set up the interface refer to chp 5 1 Double click to enter the printer configuration page Click Get to receive printer s information Click Wi Fi to the...

Page 42: ...ort field For WPA Enterprise I Fill in the SSID II Select the Encryption option to WPA2 Enterprise III Select DHCP to ON For OFF option please fill in the IP Address Subnet Mask and Gateway IV Select...

Page 43: ...n within about 5 15 seconds after printer turn on If not please refer to steps below to initialize the printer Wi Fi module settings then to setup it again Remove the cable between the computer and th...

Page 44: ...nitialize the Printer WiFi Setting 1 Return to the main page of TSC Console 2 Click Functions to expand the page 3 Click Wi Fi Default to initialize the printer Wi Fi module setting to factory default...

Page 45: ...result is zero 0 that means the print head is good 3 Bad dots are presented as a spike in the profile The arrow in below iprofile indicates the presence of potentially damaged dots and printer will st...

Page 46: ...on PC Factory Default Initialize the printer to default settings Reset Printer Reboot printer Print Test Page Print test page according to the specified label size and sensor type Configuration Page P...

Page 47: ...finishing the calibration Follow below procedure to set the post action for the printing Refer Chp 5 1 to Connect the printer with TSC Console Double click the printer The Printer Configuration Page...

Page 48: ...6 1 Enter the Menu By touch display Tap the Menu icon on LCD main page to enter the menu By Keys Use navigational keys to select the Menu icon be marked in green and press the left soft key button me...

Page 49: ...wing sections for more details Setting To set up the printer settings for TSPL ZPL2 File Manager To check and manage printer s memory storage Advanced To set LCD initialization cutter type etc Sensor...

Page 50: ...45 6 3 Setting Tap the Command Set on LCD to switch between TSPL and ZPL2 Command Set can also be activated by Navigational Keys...

Page 51: ...printer settings for TSPL Setting TSPL Speed Slew Speed BackFeed Speed Density Direction Print mode None Batch Mode Peeler Mode Cutter Mode Cutter Batch Rewinder Mode Applicator Offset Shift X Shift Y...

Page 52: ...ear Off Mode Batch Mode Once finishing the printing process label will be fed to the tear plate location Peeler Mode Enable the label peel off mode Cutter Mode Enable the label cutter mode Cutter Batc...

Page 53: ...Tear Off Peeler Off Cutter Rewind Applicator Print Width List Fonts List Images List Formats List Setup Control Prefix Format Prefix Delimiter Char Media Power Up Feed Calibration Length No Motion Hea...

Page 54: ...e location Peeler Off Enable the label peel off mode Cutter Enable the label cutter mode Rewind Enable the label rewind mode Applicator The printer prints a label when it receives a signal from the ap...

Page 55: ...calibration Length Printer determine length and feed label No Motion Printer will not move media No Motion Label Top Adjust print position vertically on the label Value range 120 to 120 dots 0 Left Po...

Page 56: ...ze to complete the calibration setting N A Threshold Detect Set sensor sensitivity in fixed or auto Auto Maximum Length Set the maximum length for label calibration 254 mm BMark Transmitter This optio...

Page 57: ...52 6 5 Interface Interface can set the printer interface settings Menu Interface Serial Ethernet Wi Fi Bluetooth...

Page 58: ...Rate Set the RS 232 baud rate 9600 Parity Set the RS 232 parity None Data Bits Set the RS 232 Data Bits 8 Stop Bit s Set RS 232 Stop Bits 1 Menu Interface Serial Baud Rate 1200 bps 2400 bps 4800 bps 9...

Page 59: ...reset the Ethernet module Item Description Default Status Check the Ethernet IP address and MAC setting status N A Config DHCP On or OFF the DHCP Dynamic Host Configuration Protocol network protocol S...

Page 60: ...setting status etc N A Config DHCP ON OFF the DHCP Dynamic Host Configuration Protocol networkprotocol Static IP Set the printer s IP address subnet mask and gateway DHCP SSID Set Wi Fi SSID N A Secu...

Page 61: ...nter Bluetooth settings Item Description Default Status Check the Bluetooth status N A Local Name Set the local name for Bluetooth RF BHS Ping Code Set the local ping code for Bluetooth 0000 Menu Inte...

Page 62: ...ion is used to set the print engine GPIO settings Applicator interface with DB15F connector 5V I O Menu Interface GPIO Applicator Port Start Print SIG Error On Pause Ribbon Low Mode Ribbon Low Output...

Page 63: ...T END Selections Description Off The applicator port is off Mode 1 Label format sent Label format processed Waiting for start print signal Label prints Ready for next label Data ready Pin 14 GPO_6 Not...

Page 64: ...Ready for next label Data ready Pin 14 GPO_6 Not ready Ready Print start Pin 3 GPI_1 Do not start Start Print End Pin 11 GPO_3 Do not end End Mode 3 Label format sent Label format processed Waiting fo...

Page 65: ...11 GPO_3 Do not end End Mode 4 Label format sent Label format processed Waiting for start print signal Lab el prints Ready for next label Data ready Pin 14 GPO_6 Not ready Ready Print start Pin 3 GPI...

Page 66: ...printer is paused the error signal GPO_2 is LOW Enable Ribbon Low Mode When this option is enabled and the printer is Low Ribbon GPO_1 the printer will generate a warning Enable Ribbon Low Output When...

Page 67: ...N A Display Brightness Set the brightness for display Range 0 100 50 Touchscreen Calibration Calibrate the touchscreen for best result N A Menu Advanced Language Printer Information Initialization Di...

Page 68: ...d status and to set the settings for print head care Warning Enable disable the print head clean warning If enable this feature once print head has been reached the setting mileage then the warning ic...

Page 69: ...ile Manager File Manager is used to check the printer available memory show the files list delete the files or run the files that saved in the printer DRAM Flash Card memory Menu File Manager DRAM FLA...

Page 70: ...mp mode all characters will be printed in 2 columns The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users...

Page 71: ...Arrange the commonly used setting options by Favorites Add items Touch and hold the item window of Join Favorites will pop up tap Yes to add the item to Favorites Delete items Touch and hold the item...

Page 72: ...there is a command PRINT at the end of the file and there must have CRLF at the end of each command line No print on the label Label or ribbon is loaded not correctly Use wrong type paper or ribbon F...

Page 73: ...t pattern if there is dot missing in the pattern Change proper ribbon or proper label media Adjust the printhead pressure adjustment knob The release lever does not latch the printhead properly Missin...

Page 74: ...label is incorrect Media sensor sensitivity is not set properly Label size is incorrect The parameter Shift Y in the LCD menu is incorrect The vertical offset setting in the driver is incorrect Calib...

Page 75: ...ctrostatic damage Do not wear rings or other metallic objects while cleaning any interior area of the printer Use only the cleaning agents recommended in this document Use of other agents may damage t...

Page 76: ...rinter II Rotate the platen roller and wipe it thoroughly with the lint free 99 Isopropyl Alcohol Clean the platen roller when changing a new label roll Peel Bar Use the lint free cloth with 99 Isopro...

Page 77: ...NZS CISPR 32 Class B UL 60950 1 2nd Edition CSA C22 2 No 60950 1 07 2nd Edition UL 62368 1 2nd Edition 2014 12 01 Audio video Information and Communication Technology Equipment Part 1 Safety Requireme...

Page 78: ...4 TP TC 020 IS 13252 Part 1 IEC 60950 1 Note There may have certification differences in the series models please refer to product label for accuracy Important safety instructions 1 Read all of these...

Page 79: ...Moving parts Keep finger or body away from moving parts CAUTION For equipment with RTC CR2032 battery or rechargeable battery pack Risk of explosion if battery is replaced by an incorrect type Dispose...

Page 80: ...802 11g 802 11n HT20 802 11n HT40 5GHz 802 11a The frequency mode and the maximum transmitted power in EU are listed below 2400 MHz 2483 5 MHz 19 88 dBm EIRP 5150 MHz 5250 MHz 17 51 dBm EIRP 5150 535...

Page 81: ...ass B digital apparatus complies with Canadian ICES 003 and RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any inte...

Page 82: ...ure la limite d exposition aux fr quences radio de l Industry Canada IC Utilisez l appareil sans fil de fa on minimiser les contacts humains lors du fonctionnement normal Ce p riph rique a t valu et d...

Page 83: ...78 10 Revise History Date Content Editor...

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