
TRUST AMI MOUSE 250S OPTICAL E-MAIL
4
4. Tab
sheet
‘button’
. See Figure 11.
•
Select a button (3, 4 or 5) and click the right arrow. A pulldown menu
as in Figure 12 will appear.
•
Select the desired function.
•
Click on: ‘Apply’.
•
The mouse has now been programmed.
6 Troubleshooting
Problem
Cause
Possible solution
The USB port doesn’t
function properly.
Check the USB port.
Also look at:
www.trust.com/customer
care/help/usb
Windows NT or 95 is used.
The mouse doesn’t work
in these operating
systems.
Windows doesn’t
detect the mouse via
the USB port.
The mouse has not been
connected properly.
Connect the mouse
properly.
Windows installed
the mouse, however,
it fails to work.
There is an IRQ conflict with
another device in your
computer.
Alter the configuration of
your system. If
necessary, consult the
Windows Help function
(device management).
The onscreen mouse
pointer hardly
responds.
The surface the mouse is
used on is too smooth.
Use the mouse on a
different surface.
Software of your previous
mouse is still active.
First, remove the
software of your former
mouse before installing
this software. Consult
the manual of your
former mouse.
Software not installed.
Install the mouse
software.
Software not installed
correctly.
Install the software
correctly
Scroll mode doesn’t
work.
Application not 100%
Windows compatible.
Use a compatible
application.
LED may be defective.
Test the LED. See
section 5.2.1.
Outlook Express not
installed.
Install Outlook Express
or set an account. See
section 5.2.1.
There is no LED
signal when new e-
mail arrives.
Outlook Express has been
installed, however, the
option ‘Enable checking mail
by Microsoft Outlook
Express’ has not been
checked.
Check this option, or set
your account. See
section 5.2.1.