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Technical Specifications
If you notice any problems not listed in this short guide, stop using
your chair immediately. Turn off all power and cut the electricity.
Contact truMedic® for more information on repair and maintenance
at
888-264-1766
or
Technical Specifications
Name
MC-3500 Massage Chair
Model
MC-3500
Input Voltage
110-120V~ 60Hz
220-240V~ 50/60Hz
Safety Design
Class I
Power
200W
Warranty Information
Warranty Information
TWO (2) YEAR LIMITED WARRANTY
truMedic® warrants this truMedic® Massage Chair against defects in materials and/or
workmanship under normal use for a period of TWO (2) YEAR from the date of purchase
by the original purchaser (“Warranty Period”). Normal use is defined as use by an end-user
in a residential location. If a defect arises and a valid claim is received within the Warranty
Period, at its option, truMedic® will either 1) repair the defect at no charge, using new or
refurbished replacement parts, or 2) replace the truMedic® Massage Chair with a new or
refurbished truMedic® Massage Chair OR 3) provide a credit in the amount of the purchase
price of the original product. A replacement product or part, including a user-installable
part installed in accordance with instructions provided by truMedic®, will be covered for
the remaining warranty period of the original product. When a product or part is exchanged,
any replacement item becomes your property and the replaced item becomes truMedic®
property. When a credit is given, the original product must be returned to truMedic® and
becomes truMedic® property.
Obtaining Service: To obtain warranty service, call the truMedic® Warranty Service at 888-
264-1766 or contact the company via email at [email protected]. Please be prepared
to describe the truMedic® Massage Chair model that needs service and the nature of the
problem. Proof of purchase is required. All repairs and replacements must be authorized in
advance. Service options, parts availability and response times will vary.
Limits and Exclusions: Coverage under this Warranty is limited to the United States of
America, excluding the U.S. Territories of Guam, Puerto Rico, and the U.S. Virgin Islands and
including Canada. This Warranty applies only to products manufactured by truMedic® that
can be identified by the “truMedic®” trademark, trade name, or logo affixed to them or their
packaging. The Warranty does not apply to any non-truMedic® products. truMedic®, in so
far as permitted by law, provides these products “as is.” This warranty does not apply to: a)
damage caused by failure to follow instructions relating to product’s use or the installation
of components; b) damage caused by accident, abuse, misuse, fire, floods, earthquake or
other external causes; c) damage caused by service performed by anyone who is not a
representative of truMedic®; d) accessories used in conjunction with a covered product;
e) a product or part that has been modified to alter functionality or capability; f) items
intended to be periodically replaced by the purchaser during the normal life of the product
including, without limitation, batteries or light bulbs; g) any product sold “as is” including,
without limitation, floor demonstration models and refurbished items; or h) a product that is
used commercially or for a commercial purpose.
TRUMEDIC® SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, TRUMEDIC®
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF TRUMEDIC® CANNOT
LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT
PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THIS EXPRESS WARRANTY. Some states disallow the exclusion or limitation
of incidental or consequential damages or how long an implied warranty lasts, so the above
exclusions or limitations may not apply to you. This warranty gives you specific legal rights
and you may also have other rights, which vary from state to state.
