Issue 1 – January 2020
Page 19
SECTION 5
– WARRANTY & FAULT FINDING
5.1 POWRTOUCH FREEDOM GUARANTEE
This limited warranty pertains solely t
o the “POWRTOUCH” (the “Product”) manufactured by
Truma and sold through its affiliates and dealers in North America.
Truma warrants subject to the below stated conditions that the Product will be free from
defects in material and workmanship, and will perform in accordance with the technical speci-
fications set forth in the description of the Product for a period of twelve (12) months for newly
manufactured parts from the original date of purchase. The original purchaser is advised to
register the Product within two (2) months of purchase with
www.truma.net
in order to receive
an extended warranty of an additional twelve (12) months. This limited warranty shall only
apply if the Product was properly installed according to the installation instructions provided
and in compliance with applicable codes.
During the warranty period, Truma will repair or replace, at its own discretion and costs, the
defective Product or parts or components of such Product reported to Truma and which Truma
determines was defective due to a warranty defect. Costs of diagnosis for a warranty defect
are borne by Truma. Other costs of diagnosis are not included in this warranty. At the
discretion of Truma, the replacement of the Product or parts or components thereof
(i)
may be newly manufactured,
(ii)
may be assembled from new or serviceable used parts that are equivalent to new parts
in performance, or
(iii)
may have been previously installed.
The customer shall not attempt to repair the Product or resolve the problem without the
prior consent of Truma. Any attempt by the customer to repair the Product or resolve
the problem without the prior consent of Truma will void this warranty.
This limited warranty does not cover any defects attributable in whole or in part to
(i)
non-Truma products and services and / or alterations of out-of-specification supplies,
(ii)
accidents, misuse, negligence or failure of the customer to follow instructions for the
proper use, care and cleaning of the Product,
(iii)
external factors (e.g., fire, flood, severe weather),
(iv)
failure of proper transport packaging, or
(v)
failure by the purchaser to comply with Truma
’s installation and user manual regarding
the Product.
All warranty claims must be reported to Truma
’s authorized warranty service center in the
United States: Truma Corp Service Center,
2800 Harman Dr., Elkhart, IN 46514, toll free:
(855) 558-7862, fax. (574) 538-2426,
[email protected], www.truma.net
The purchaser shall provide the following information regarding the potential warranty claim
(i)
serial number of the defective device,
(ii)
proof of purchase,
(iii)
purchaser’s contact information.
EXCEPT AS EXPRESSLY STATED AND SET FORTH HEREIN, THERE ARE NO
WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, CONCERNING THE
PRODUCT AND NO SUCH WARRANTIES OR REPRESENTATIONS SHALL BE IMPLIED
UNDER ANY APPLICABLE LAW, IN EQUITY OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, A WARRANTY OF MERCHANTABILITY, A WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, OR ANY OTHER WARRANTY WHICH MAY BE IMPLIED UN-
DER COMMON LAW OR UNDER THE UNIFORM COMMERCIAL CODE OF ANY STATE
OR OTHER JURISDICTION OF THE UNITED STATES OF AMERICA.
Unless further limited herein, the entire liability of Truma
and the customer’s exclusive remedy
for damages from any cause related to or arising out of a warranty defect, regardless of the
Summary of Contents for Powrtouch Freedom RV
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