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CHAPTER 1: SAFETY INSTRUCTIONS

Truefitness.com / 800.426.6570 / 636.272.7100

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GROUNDING INSTRUCTIONS:

This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for 

electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding 

conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and 

grounded in accordance with all local codes and ordinances.

DANGER:

•  Improper connection of the equipment-grounding conductor can result in a risk of electric shock.

•  Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly 

grounded. Do not modify the plug provided with the product.  If it will not fit the outlet, have a proper outlet 

installed by a qualified electrician.

•  Do not remove the motor cover or you may risk injury due to electric shock.

•  120-Volt: This model is for use on a nominal 120-V circuit and has a grounding plug that looks like the plug 

illustrated in figure A. Make sure the product is connected to an outlet having the same configuration as the 

plug. No adaptor should be used with this product.

•  230-Volt: This model is for use on a circuit having a nominal rating more than 120-V and is factory-equipped 

with a specific electric cord and has a grounding plug that looks like the plug illustrated in figure B.  Make sure 

that the product is connected to an outlet having the same configuration as the plug in Figure B.  No adapter 

should be used with this product.  If the product must be reconnected for use on a different type of electric 

circuit, the reconnection should be made by qualified service personnel.

Summary of Contents for VC900

Page 1: ... Assembly Guide Warranty Card Included VC900 PALISADE CLIMBER OWNER S MANUAL Revision 072319 Model VC900 ...

Page 2: ... com resources document library ماھ عیمج تاجتنملا ةضورعملا يھ جذومنلا دق فلتخت جتنملا يلعفلا اھمیلست تافصاوم جتنملا تازیملاو جماربلاو ةلباق رییغتلل نود راعشإ مظعمل ام لصی ىتح نآلا لیلد كلاملا ىجری ةرایز www truefitness com تادنتسملل يف تاغل ةیفاضإ ىجری ةرایز www truefitness com resources document library WICHTIG Alle hier gezeigten Produkte sind Prototypen Das tatsächliche Produkt ausgeliefert wir...

Page 3: ... alike The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of extraordinary cardio and strength equipment As a result people all over the world are benefiting from the TRUE experience Innovation across the full product line has made TRUE successful and is a trademark of the TRUE heritage TRUE s patented Heart Rate Control technology is ...

Page 4: ... Unboxing 14 Chapter 4 Assembly Instructions Assembly Steps 16 Chapter 5 Product Overview Product Overview 26 Chapter 6 Care Maintenance Care Maintenance 28 Cleaning the Equipment 28 Leveling the Equipment 29 Other Scheduled Preventive Maintenance 29 Long Term Storage 29 Chapter 7 Customer Service Contacting Service 30 Contacting Sales 30 Reporting Freight or Parts Damage 31 Chapter 8 Additional I...

Page 5: ...ock always unplug this TRUE product before cleaning or attempting any maintenance activity Do not handle the plug with wet hands WARNING To reduce the risk of burns fire electric shock or injury it is imperative to connect each product to a properly grounded 110V electrical outlet A risk of electrical shock may result from improper connection of the equipment s grounding conductor Check with a qua...

Page 6: ... for the power adapter may vary by country Position this product so the power cord plug is accessible to the user Keep the power cord away from heated surfaces Do not pull the equipment by the power cord or use the cord as a handle Do not run the power cord along the side or under the Palisade Climber If the electrical supply cord is damaged it must be replaced by the manufacturer an authorized se...

Page 7: ...ildren aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Allow on...

Page 8: ... one at a time while gripping both handrails for support Step up onto the upper rear steps one at a time while gripping both handrails for support Position both feet on the lowest step closest to the upper rear steps while gripping the contact heart rate handlebars At the conclusion of the workout after the steps have ceased all movement position both feet on the upper rear steps one at a time whi...

Page 9: ...ovided with the product If it will not fit the outlet have a proper outlet installed by a qualified electrician Do not remove the motor cover or you may risk injury due to electric shock 120 Volt This model is for use on a nominal 120 V circuit and has a grounding plug that looks like the plug illustrated in figure A Make sure the product is connected to an outlet having the same configuration as ...

Page 10: ...CHAPTER 1 SAFETY INSTRUCTIONS Truefitness com 800 426 6570 636 272 7100 10 of 38 ...

Page 11: ...that may be worn damaged or missing To replace any worn or missing decals contact TRUE FITNESS by visiting www truefitness com or contact customer service at 800 883 8783 COMPLIANCES This equipment complies with all applicable codes and regulations For a complete list of compliances please visit www truefitness com S A M P L E ...

Page 12: ...nes for Setting Up the Equipment After removing the equipment from the packaging place the equipment on a clean level surface Make sure the electrical cord easily reaches a grounded three pronged outlet Important Electrical Requirements 120V Your TRUE equipment requires a dedicated 120 volt alternating current AC 20 amp grounded outlet circuit This means nothing else can be plugged into the same c...

Page 13: ...13 of 38 PRE ASSEMBLY CHECKLIST ITEM DESCRIPTION Qty 1 Handrail 2 2 Console Mast 1 3 Console Back Cover 1 4 Cup Holder Rings 2 5 Handrail Base Covers 2 6 Cup Holder 2 7 Mast Base Cover 1 8 Inner Cover 1 9 Upper Frame 1 10 Top Shroud 1 11 Body 1 12 Handrail Brackets 2 ...

Page 14: ...opening the product box remove all smaller part boxes and plastic wrapping Remove the cardboard securing the top part of the handrails and then remove the screws identified below that are securing the handrails to the shipping palette Remove the three zip ties identified below to remove the product from the shipping palette ...

Page 15: ...on the ground If the product is near its final resting position carefully tilt the product on each side and adjust the leveling feet identified below until the product base is parellel with the ground Note Do not tilt the product base too far on either side to avoid damaging the product base plastics If the product is far from its final resting position use the identified wheels to move the produc...

Page 16: ...Step 1 Upper Frame Secure the Upper Frame to the Body using the identified hardware Note the orientation of the threaded holes on the Upper Frame as identified in the callouts shown below Item Part Number Description Quantity 1 VC90176 SHCS M8 x 20mm 4 2 VC90151 Flat Washer 4 3 VC90003 Upper Frame Weldment 1 ...

Page 17: ...m 800 426 6570 636 272 7100 17 of 38 PALISADE CLIMBER ASSEMBLY STEPS Step 2 Inner Cover Secure the Inner Cover to the Body using the identified hardware Item Part Number Description Quantity 1 VC90148 PHMS M5 x 12mm 4 2 VC90103 Inner Cover 1 ...

Page 18: ...ntified hardware Note Place the Mast Base Cover and Top Shroud on the Console Mast first as shown below before securing the Console Mast to the Upper Frame Note Do not fully tighten hardware until Step 7 Securing Hardware Item Part Number Description Quantity 1 VC90176 SHCS M8 x 20mm 4 2 VC90151 Flat Washer 4 3 VC90004 Console Mast 1 4 VC90112 Mast Base Cover 1 5 VC90090 Top Shroud 1 ...

Page 19: ...t heart rate CHR and thumbswitch TS cables between the handrails and console mast Slide the handrail base covers on to the handrails and then position the handrails as shown below Item Part Number Description Quantity 1 VC90005 Left Handrail 1 2 VC90006 Right Handrail 1 3 VC90117 Left Handrail Base Cover 1 4 VC90118 Right Handrail Base Cover 1 ...

Page 20: ... PALISADE CLIMBER ASSEMBLY STEPS Step 5 Cup Holders Assemble the cup holders to the handrails and console mast using the identified hardware Item Part Number Description Quantity 1 VC90009 Left Cupholder Bracket 1 2 VC90010 Right Cupholder Bracket 1 3 VC90167 BHCS M8 x 12mm 4 ...

Page 21: ...f 38 PALISADE CLIMBER ASSEMBLY STEPS Step 6 Handrail Brackets Align the handrails with the brackets shown below and assemble using the identified hardware Item Part Number Description Quantity 1 VC90168 HHCS M10 x 55mm 4 2 VC90019 Handrail Bracket 2 3 VC90169 Hex Nut M10 4 ...

Page 22: ... PALISADE CLIMBER ASSEMBLY STEPS Step 7 Securing Hardware Insert the cupholders into the cupholder rings Secure all hardware identified in the callouts as shown below Note Top Shroud omitted here for clarity purposes Item Part Number Description Quantity 1 VC90111 Cupholder 2 ...

Page 23: ...ive body cables using the Wiring Diagram on page 35 Secure these cables to the Upper Frame to ensure they do not hang below the Inner Cover thus preventing cable pinching Secure the Top Shroud to the Body using the identified hardware Note Inner Cover removed for clarity in images below Item Part Number Description Quantity 1 VC90090 Top Shroud 1 2 VC90179 PHMS M5 x 12mm 6 ...

Page 24: ...on the console mast assembly Partially thread the two top console mounting screws into the console Fully tighten all four console mounting screws Note Ensure all cable connections are routed inside the console mast assembly to prevent cable pinching Note Refer to the respective console manual included with your console for wiring connections Item Part Number Description Quantity 1 VC90148 CR RE TR...

Page 25: ... CLIMBER ASSEMBLY STEPS Item Part Number Description Quantity 1 VC90148 CR RE TRUSS HD SCREW 3 Step 10 Rear Console Cover Attach the rear console cover using the identified hardware Note Confirm the heart rate cables are connected to the Heart Rate Board per the wiring diagram on pg 35 ...

Page 26: ...W CHAPTER 5 PRODUCT OVERVIEW Truefitness com 800 426 6570 636 272 7100 26 of 38 Console Assembly Contact Heart Rate Pads Quick Access Keys Cupholders Handrails Steps Safety E Stop Key On Off Switch and Power Cord Leveling Feet ...

Page 27: ...fast convenient adjustments to the speed of the Palisade Climber Contact Heart Rate Pads Allows the user to check their heart rate without wearing a wireless chest strap Safety Stop E Stop Knob A safety stop knob permanently attached to the Palisade Climber Push the safety stop knob to stop the steps in motion to prevent injury in an emergency On Off Switch Allows users or faculty to turn the powe...

Page 28: ...nadvertently Turn the unit off and then unplug the power cord from its power source Make sure other users know that the Palisade Climber needs service To order parts or to contact a TRUE Authorized Service representative please visit www truefitness com CLEANING THE EQUIPMENT After Each Use Use GymWipes Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a ...

Page 29: ...itness com to contact a local TRUE authorized service technician Scheduled Preventive Maintenance Check error log in console Remove shroud covers and vacuum any debris out of the speed sensor control electronics and moving parts Move unit and vacuum underneath Check belt tension and tracking Inspect all fasteners Inspect all electrical connections Inspect all components for abnormal or premature w...

Page 30: ... contact information for the closest dealer You may also contact TRUE Fitness customer support team by calling 800 883 8783 or e mailing us at service truefitness com Monday Friday during normal business hours TRUE FITNESS SERVICE DEPARTMENT 865 HOFF ROAD ST LOUIS MO 63366 1 800 883 8783 HOURS OF OPERATION 8 30 A M 5 00 P M CST E MAIL service truefitness com CONTACTING SALES Interested in TRUE Pro...

Page 31: ... are not sure if the actual product is damaged or not You must sign the bill of lading as damaged when accepting the shipment Once you have opened the box and you have determined something is indeed damaged please gather the serial number model number description and photos of damages Please make sure the photos include the damaged product as well as the damaged box the product arrived in Contact ...

Page 32: ...onsole Insufficient power Verify output voltage from 20A outlet with a voltmeter Error code is displayed on console Contact TRUE Fitness Customer Service Pinched or loose main communication cable Heart rate is displaying erratically or not displaying Transmitter belt contacts are not making good contact with the skin Re adjust the transmitter belt so that it is in full contact with the skin Contac...

Page 33: ...4 No Speed Signal Speed Speed sensor is not providing speed data Dirty or misaligned speed sensor Contact dealer or TRUE service Low Line Voltage Check AC line voltage Fault A101 Motor Controller Fault AC MCB 2 5 VDC Ref Status Motor Control Board Power cycle Contact dealer or TRUE service Fault A102 Motor Controller Fault AC MCB 2 5 VDC RefA Status Motor Control Board Power cycle Contact dealer o...

Page 34: ... dealer or TRUE service Low Line Voltage Check AC line voltage Fault A114 Motor Over Temp AC MCB Motorcontroller Heat Sink Over Temperature Low Line Voltage Check AC line voltage Fault A115 Motor Over Temp AC MCB Motor Over Temperature Low Line Voltage Check AC line voltage Fault A120 Motor Controller Fault AC MCB Phase C Low Gate Driver Loose Cable Connection Check cable connections Drive Motor C...

Page 35: ...1 VC900WIR006 ETH 2 VC900WIR009 GND 2 GND 1 E Stop Button VC900WIR035 KEY 1 VC900WIR036 KEY 2 VC900WIR032 SEN 2 VC900WIR020 PWAC 2 VC900WIR016 NEU 1 VC900WIR015 IOLCB 1 VC900WIR039 PWAC 3 VC900WIR038 NEU 2 VC900WIR019 PWAC 1 VC900WIR011 GND 4 Console Mount Bracket Photo Electric Sensor Transmitter Photo Electric Sensor Receiver Resistor Power Inlet Filter Motor Nucleus Salutron Motor Control Board...

Page 36: ...rom or caused by improper assembly installation failure to follow instructions and warnings in owner s manual accident misuse abuse unauthorized modification or failure to provide reasonable and necessary maintenance TRUE Fitness shall not warrant the performance of the heart rate system on its products as the heart rate system performance varies based on user s physiology age method of use and ot...

Page 37: ...pplicable labor warranty period 8 This Limited Warranty which is given expressly and in lieu of all other express warranties constitutes the only warranty made by TRUE 9 ANY IMPLIED WARRANTY INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION AND REMEDY TO THE TIME PERIOD COVERED BY THE LIMITED WARRANTY SOME STATES DO NOT ALLOW...

Page 38: ..._ b Website ____ c Advertisement ____ d Referral ____ e Current Customer ____ f Other_______________ 2 Why did you purchase a TRUE product ___ a Design Appearance ___ b Dealer Suggestion ___ c Price Value ___ d Quality Construction ___ e Performance ___ f TRUE Reputation ___ g Other_________________________ 3 Please indicate your type of facility ___ a Apartment Condo ___ b Corporate Fitness Cente...

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