9
12. Troubleshooting
Problem
Inspection Procedure
Possible Solution
1.1) Check if the two ends of the
power cable are safely connected to
the power unit and the socket.
1.1) Confirm if the wall socket has
power supply.
1.2) Check if the power switch on
the side of the power unit is
switched to “ON”.
1.2) If not, switch to “ON”.
1.Power unit
does not
operate.
1.3) Check if the fuse has burnt out
or not properly installed.
1.3) Turn off the power and check
the fuse.
2.1) Check if air comes out of the
power unit and if the connector is
properly connected.
2.1) If the unit operates normally
but no air comes out, it is possible
that the power unit has something
wrong inside and needs repair.
2.2) Check if the CPR lid falls off.
2.2) Repair or replacement is
needed if the lid is damaged.
2.3) Check if the mattress
connector is bent or falls off.
2.3) Repair or replacement is
needed if the connector is
deformed and cannot be restored
or the material is not in its normal
state.
2.4) Check if the air hose is
damaged.
2.4) Repair or replacement is
needed if the air hose is
damaged.
2.Power unit is
working, but
mattress is not
inflating.
2.5) Check if the air cotton filter is
heavily soiled and the air is blocked.
2.5) Replace the filter if it is
heavily soiled.
3.1) Check weight setting.
3.1) Increase weight setting.
3.2) Check if air leaks from the
mattress.
3.2) Replace the air cells if
damaged.
3.Bottom in
contact with
the overlay
3.3) Check if the air cotton filter is
heavily soiled and the air is blocked.
3.3) Replace the filter if it is
heavily soiled.
4.Others
Problems other than the above.
Contact the local distributor for
handling.
