The top plate is over 450 degrees Fahrenheit in
the EG TEMP mode. After 3 minutes in standby the
unit will switch off and can then be restarted.
E7
IGBT sensor open/short circuit - The unit may be
damaged, contact the seller for support.
E6
E5
Top plate sensor open/short circuit
E4
Under-Voltage
Over-Voltage - The unit may be damaged, contact
the seller for support.
E3
The ventilation area is blocked and heat cannot blow
out of themachine smoothly. This can cause the
internal device to overheat. Please keep a minimum
distance of 2 to 4 inches from the unit to the walls or
other barriers. To fix the error code, turn off the power,
remove plug from outlet and allow the unit to cool
fully. Allowing for plenty of ventilation space, plug unit
back into outlet and restart.
E2
The unit may be damaged, contact the seller
for support.
E1
- -
The cookware you are using doesn't have
ferromagnetic qualities but the cooktop does not
display an error code. The bottom of the pot or pan
that is being used is too small. Ferrous cookware
must be placed on the cooktop in order for the error
alert to stop and restart the heating process.
If the display shows an error code, please reference this sheet for a potential solution:
VII. Error Codes
Error Code
Cause and Potential Solution
Notes:
1) When showing error signal - -, E2 & E7, please check whether the cookware is not
suitable,or switch on the appliance again after natural cooldown period.
2) When showing E1 or E3-E6, please contact service center for checking and repairing.
