TRU-TURF GR11000C
Golf Greens Roller Manual
4
Warranty
Universal Conditions:
Tru-Turf Pty. Ltd. will either repair or replace any item
or part of a Tru-Turf Pty. Ltd. Golf Greens Roller that is
defective in workmanship or material for a period of
thirty six (36)
months from the date of delivery of the
new product to the original end user. These items will be
repaired or replaced free of charge and freight free.
Products Protected By This Warranty:
This Warranty relates to the following products
manufactured by Tru-Turf Pty. Ltd. :-
GR11000C; RS48-11C; RS48-11D; R52-11T, R52-11TC and
R52-ELT Golf Greens Rollers.
TR66 Triplex roll ‘n’ spike mower attachment heads and
brackets; SR72 Sports ground roller.
MT5000-1, MT5000-2 and MT5000-3 Totes are covered for
a period of twelve (12) months.
Parts Warranted By Suppliers To Tru-Turf:
Specifi c component parts supplied to Tru-Turf Pty. Ltd. are
covered by that supplier’s Warranty. These parts include
Eaton Transmission, Honda Engines and Kohler Engines.
Only Tru-Turf Pty. Ltd. manufactured parts qualify for the
the Thirty Six month warranty.
Normal Wear and Tear:
Tru-Turf Pty. Ltd. will not repair or replace parts subject to
normal maintenance routines as specifi ed in the products
Operator’s Manual nor to parts subject to wear and tear
during the correct operation of the product. These parts
include, but are not limited to, oils, fi lters, tyres, shafts,
bearings, blades, spikers, slicers, brakes, belts, hoses, spark
plugs, drive chains, sprockets, drive rollers & smoothing
rollers.
Other Items Not Covered By This Warranty:
Tru-Turf Pty. Ltd. will not repair or replace free-of-charge
any item that has been damaged by accident, lack
of reasonable care and protection or lack of suitable
storage. We will not cover parts that have been altered
or modifi ed by anyone other than Tru-Turf Pty. Ltd. nor
will we cover used parts that are installed in place of
failed parts. We will not cover parts that have not been
installed correctly by the end user or its agents nor will
we cover parts that have not been maintained as per the
Operator’s Manual. Service calls and overtime-labour
rates will not be covered. We will not cover freight costs
related to the return of the faulty product to Tru-Turf
Pty. Ltd. or its agents. Tru-Turf Pty. Ltd. will not be liable
for any consequential loss or damage or costs caused
by or incidental to the failure of any new part supplied
with the original purchase or any new part supplied as a
replacement for any failed part.
Lodging Warranty Claims:
The fi nal purchaser of the new Tru-Turf Pty. Ltd.product
must lodge a Warranty Claim with Tru-Turf Pty. Ltd. or
its agents. The original purchaser must provide written
evidence detailing the product’s delivery date to that
purchaser and the reasons why the purchaser believes
that the product or its part is defective in the categories
of faulty material or workmanship. The purchaser is to
deliver the faulty product or part to Tru-Turf Pty. Ltd.
or its agents at the purchaser’s expense. Acceptance or
rejection of the Warranty Claim is entirely at the discretion
of Tru-Turf Pty. Ltd. or their Suppliers who warrant their
own part/s.
Visit www.truturf.com. Fill out the warranty form and return
it to [email protected]
No person or organisation has the authority to modify the
terms or conditions or limitations of this Warranty without
the written consent of Tru-Turf Pty. Ltd.
