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20
troybilt.com
Troubleshooting
Problem
Cause
Correction
Engine is running, but no AC
output is available.
1. One of the circuit breakers is open.
2. Fault in generator.
3. Poor connection or defective cord set.
4. Connected device is bad.
1. Reset circuit breaker.
2. Contact authorized service facility.
3. Check and repair.
4. Connect another device that is in good
condition.
Engine runs good at no-load but
“bogs down” when loads are
connected.
1. Short circuit in a connected load.
2. Engine speed is too slow.
3. Generator is overloaded.
4. Shorted generator circuit.
1. Disconnect shorted electrical load.
2. Contact authorized service facility.
3. See
Don’t Overload Generator
in
Operation
section.
4. Contact authorized service facility.
Engine will not start; or starts
and runs rough.
1. Rocker switch set to “
Off
”.
2. Fuel Valve is in “
Off
” position.
3. Dirty air cleaner.
4. Out of fuel.
5. Stale fuel.
6. Spark plug wire not connected to spark
plug.
7. Bad spark plug.
8. Water in fuel.
9. Flooded.
10. Excessively rich fuel mixture.
11. Intake valve stuck open or closed.
12. Engine has lost compression.
1. Set switch to “
On
”.
2. Turn fuel valve to “
Open
” position.
3. Clean or replace air cleaner.
4. Fill fuel tank.
5. Drain fuel tank and carburetor; fill with
fresh fuel.
6. Connect wire to spark plug.
7. Replace spark plug.
8. Drain gas tank and carburetor; fill with
fresh fuel.
9. Wait 5 minutes and re-crank engine.
10. Contact authorized service facility.
11. Contact authorized service facility.
12. Contact authorized service facility.
Engine shuts down when
running.
Out of fuel.
Fill fuel tank.
Engine lacks power.
1. Load is too high.
2. Dirty air filter.
1. See
Don’t Overload Generator
in
Operation
section.
2. Replace air filter.
Engine “hunts” or falters.
Carburetor is running too rich or too lean.
Contact authorized service facility.