10
EN
radiant heater IRS 2010 E
Errors and faults
Warning of electrical voltage
Tasks which require the device to be opened must
only be carried out by authorised specialist
companies or by Trotec.
The device has been checked for proper functioning several
times during production. If malfunctions occur nonetheless,
check the device according to the following list.
The device does not start:
•
Check the power connection.
•
Check the power cable and mains plug for damage. If you
notice damages, do not try to take the device back into
operation.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
•
Check the on-site fusing.
•
Check whether the device is standing upright and on level
ground. The tilt protection may have been tripped owing to
the fact that the device was knocked over. Always put up
the device in an upright position on a suitable, sufficiently
dimensioned surface.
•
The overheating protection may have been tripped. Have a
specialist electrical company or Trotec check the electrics
and replace the overheating protection.
•
Wait for 10 minutes before restarting the device. If the
device is not starting, have the electrics checked by a
specialist company or by Trotec.
The device does not emit heat:
•
The heating element may be defective. If the heating
element is defective, have it replaced by a specialist
electrical company.
•
Check the mains switch (
5
). If the switch is set to the
0
position, the device is switched off. Switch the device on. If
the mains switch (
5
) is set to position
I
, check whether the
device is in standby mode.
RCD or another fuse trips:
•
Check the fuse. Switch off any other devices to reduce the
load on the line.
•
Contact a specialist electrical company.
The device slightly vibrates during switch-on and then
stops vibrating:
•
Slight vibrations during switch-on are a normal process.
No measures are required.
The device does not respond to the infrared remote control:
•
Check whether the distance between remote control and
device is too large and reduce it if necessary.
•
Make sure there are no obstacles, such as furniture or
walls, between the device and the remote control. Ensure
visual contact between device and remote control.
•
Check the charging status of the batteries and change
them if required.
•
If the batteries have just been changed, check them for
correct polarity.
The device does not run and the display shows "E1":
•
The device is overheating. Check the minimum distance
from walls or other objects according to the technical data.
Adjust the minimum distances.
•
Wait for 10 minutes before restarting the device. If the
device is not starting, have the electrics checked by a
specialist company or by Trotec.
The device does not run and the display shows "E2":
•
The tilt protection has been activated. Set the device up in
an upright position.
•
Wait for 10 minutes before restarting the device. If the
device is not starting, have the electrics checked by a
specialist company or by Trotec.
Note
Wait for at least 3 minutes after maintenance and
repair work. Only then switch the device back on.
The device still does not operate correctly after these
checks:
Please contact the customer service. If necessary, bring the
device to an authorised specialist electrical company or to
Trotec for repair.
