TRONE Neodoro NETBCERN-12.WH Page 25 Instruction Manual Download

Page: 25 / 32

TROUBLESHOOTING GUIDE

Toilet

Fault

Failure Analysis

Solutions

Unclean flush

when the water

pressure is low

Angle valve filter

blocked

Clean the filter according to

the manual

Too low water

pressure

Measure if the water

volume is 10L per 30s or

not (buy a booster pump)

Bended water inlet

pipe

Ensure that the water

supply line is not kinked

Normal water

pressure but flush

is unclean and has

no siphon

Outlet has air

leakage

Consult a professional

repair man

S-pipe is blocked

Use a toilet dredge

Normal water

pressure but flush

is not working

Check if the angle

valve is closed or not

Open the angle valve

Flush valve failure

Consult a professional

repair man

Dryer/Fan/Seat Temperature

Fault

Failure Analysis

Solutions

Drying with

cold air

Check the fan

temperature setting if it’s

off or low

Adjust the fan temperature

according to the manual

Seat is not

warm enough

Check the seat

temperature setting if it’s

off or low

Adjust the seat

temperature according to

the manual

Summary of Contents for Neodoro NETBCERN-12.WH

Page 1: ...Neodoro Instruction Manual ...

Page 2: ... 8 6 Stop 15 8 7 Rear Wash 15 8 8 Adjustable Water Pressure 15 8 9 Adjustable Spray Wand Position 15 8 10 Adjustable Water Temperature 16 8 11 Front Wash 16 8 12 Drying 16 8 13 Adjustable Drying Temperature 16 8 14 Strong and Soft Massage 17 8 15 Cool and Warm Massage 17 8 16 Children Wash 17 8 17 Power Save Eco Mode 18 9 Getting to know your bowl 9 18 Night Light 18 9 19 Automatic Flush 18 9 20 A...

Page 3: ...ervision and instructions on the safe use and the hazards involved when using this product It is unwise to allow children to play with this electronic bidet supervised or not It is not recommended that children who are unsupervised be allowed to clean and perform maintenance for this product SIGNS AND MEANINGS Improper operations due to ignorance of the instructions may result in death or injury I...

Page 4: ...Never attempt to disassemble repair or alter the product yourself Or it may cause fire electric shock heat or short circuit Please do not install the toilet in the car ship or any other moving objects Or it may cause fire electric shock short circuit or fault Or the ceramic seat and the main part will be damaged due to fall Do not use if it is broken Under the following condition please turn off t...

Page 5: ...may cause fire electric shock heat and short circuit because of moisture condensation Please do not damage the power cable or plug Do not strike yank twist bend excessively or alter the electrical cords Also do not place anything heavy on bind or pinch the cords Or it may cause fire electric shock heat and short circuit if it s broken Please do not use a loose or faulty electrical outlet Or it may...

Page 6: ... alcohol too tired and with somnolence This is an electrical product please do not install it in a place where it will get wet easily or in areas with high humidity If installed in the bath ram please install a ventilator to maintain the bathroom ventilation Or it may cause fire or electric shock The product must be connected to the cold water supply Or it may cause body burn or machine fault Plea...

Page 7: ...ck the cleaning nozzle Unplug the electrical cord and clean off the dust with a dry cotton cloth Use the new hose parts that come with the product The old ones should not be reused Keep the product away from the heater Close the water supply valve before taking out the junction block If you need to be away for a long time be sure to unplug the bidet turn off the water and drain the remaining water...

Page 8: ...LINE DRAWINGS Remote Control Electronic Bidet ...

Page 9: ... the stop button in idle mode The deodorizer will stop automatically after a user leaves the seat for around 60 seconds Pre Rinse The Pre Rinse starts anytime the seat sensor has been activated A quick jet of water covers the bowl to help waste slide down Automatic Flush The toilet will flush automatically when being changed from washing to drying or when someone leaves the seat sensor if no washi...

Page 10: ...r pressure adjustment spray wand position adjustment and the temperature adjustments have four gear positions Close Low Mid and High When you successfully change from one level to the other the light indicator changes position and you hear one beep If you hear two beeps you have reached the maximum or minimum level ...

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Page 15: ...od This can cause the gears to break Opening and Closing the seat There is one method to open and close the seat This method by hand Method 1 Using your hand you can open or close the seat o Note Do not interrupt the lid opening or closing with your hand if is moving via another method This can cause the gears to break Adjustable Seat Temperature Press the Seat Temperature button and use the Adjus...

Page 16: ... the Rear Wash button again to stop the oscillating function Press the Stop button to stop Rear Wash o Note It will stop cleaning and start the drying function automatically after continuous cleaning for about 90 seconds Adjustable Water Pressure When you are washing use the Adjustment buttons to increase or decrease the water pressure There are four levels of adjustment which can be seen on the l...

Page 17: ...ng function automatically after continuous cleaning for about 90 seconds Drying When the user is seated press the Dry button to start the drying function Press the Stop button to stop drying o Note The dryer will automatically turn on after a user has finished washing This feature can be activated and deactivated o Note The dryer will stop automatically after continuous drying for about 5 minutes ...

Page 18: ...ol Warm Massage The water temperature will begin continuously switching between low and high temperature o Note Cool Warm massage can be used in rear wash and front wash Pressing and holding will not switch between the two different types of washing o Note Pressing stop will end the wash To end the temperature adjustment but continue washing you need to press and hold the Rear and Wash button Chil...

Page 19: ... off you will hear a long beep o Note When automatic flush is off the toilet will not flush when you a leave the seat after sitting down b leave the seat after standing as detected by the sensor Adjusting the Flush Time Rotate the side knob downwards for Front Wash for approximately 8 seconds When you have successfully entered this mode you will hear a double beep and the green light on the knob b...

Page 20: ...g time adjustment o Note Waiting too long without any buttons pressed in any of these adjustments will cause the toilet to exit this mode PAIRING THE REMOTE 1 Unplug the other smart bidet toilets nearby tripping the GFCI on the plug will also work 2 While the remote is on standby mode press and hold the Weak and Back buttons at the same time for 3 seconds or more until the light indicators on the ...

Page 21: ... WIFI and device adding operation ...

Page 22: ......

Page 23: ... Rear wash front wash automatic wash and drying operation App operation ...

Page 24: ...o be out of sync or the application is offline At this time try to restart the APP to repair 3 When trying to connect to the network you must enter the correct wireless username and password otherwise it will cause network failure 4 Networking parameter are automatically memorized and there is no need to repeat the configuration when the machine is tuned on next time The device received operations...

Page 25: ...has no siphon Outlet has air leakage Consult a professional repair man S pipe is blocked Use a toilet dredge Normal water pressure but flush is not working Check if the angle valve is closed or not Open the angle valve Flush valve failure Consult a professional repair man Dryer Fan Seat Temperature Fault Failure Analysis Solutions Drying with cold air Check the fan temperature setting if it s off ...

Page 26: ...s on Check whether the leakage protection button in the plug is on or off by checking the light of the leakage protection plug Pull out the plug and connect it later Press the reset switch of the leakage protection plug If it s still not working pull out the plug and ask a professional repair man for help Remote Fault Failure Analysis Solutions Remote not working Low battery Replace the old batter...

Page 27: ... that the inlet pipe Cleaning strength is not enough Check if the water pressure is set to low Increase the water pressure using the remote Check if inlet filter is blocked or not Clean the inlet filter Water temperature is not warm enough Check if the water temperature is set to low or not Adjust the water temperature according to the instructions given in this manual Spray wand is always drippin...

Page 28: ...ly before doing any maintenance work DO NOT rinse this product with water during maintenance Toilet Bowl Cleaning Please ensure that the electrical plug is taken out Please use soft damp cloth to wipe the toilet shelf and seat The dirt should be easily removed If it s not you may use neutral detergent ...

Page 29: ...ock is installed on the water supply angle valve It cannot be pressed between the wall and the toilet not any other foreign object and must be away from any corrosive substances The junction block should be installed away from heat sources such as heaters high temperature lights etc It should be installed indoors and should not be exposed to sunny or cold weather Please replace the junction block ...

Page 30: ... mesh every 1 2 months Replacing the Battery Loosen the screws that secure the battery cover remove the old battery and give it to a professional recycling agency Replace the new battery and lock the fixing screw as shown in the picture Refer to the battery installation picture to install the battery properly o Note Keep the battery out of reach of children Please confirm the positive and negative...

Page 31: ...3 gpm 0 5 0 9L min Seat Temperature Adjustment Total 4 gears Normal around 104 F Water Temperature Adjustment Total 4 gears Normal around 104 F Wind Temperature Adjustment Total 4 gears Normal around 104 to 149 F Cleaning Time Normal cleaning is about 90 seconds SPA cleaning is about 5 mins Nozzle Position Adjustment 4 gears Heating Mode Frequency Conversion Heat Safety Device Leakage Protection S...

Page 32: ...support troneplumbing com www troneplumbing com ...

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