Model: 01-1202-0000
Multi-Head Towbar
11/2006
−
Rev. 17
- 5 -
7.0 GUARANTEES
Tronair products are warranted to be free of manufacturing or material defects for a period of one year after
shipment to the original customer. This is solely limited to the repair or replacement of defective
components. This warranty does not cover the following items:
a) Parts required for normal maintenance
b) Parts covered by a component manufacturers warranty
c) Replacement parts have a 90-day warranty from date of shipment
If you have a problem that may require service, contact Tronair immediately. Do not attempt to repair or
disassemble a product without first contacting Tronair, any action may affect warranty coverage. When you
contact Tronair be prepared to provide the following information:
a) Product Model Number
b) Product Serial Number
c) Description of the problem
If warranty coverage is approved, either replacement parts will be sent or the product will have to be
returned to Tronair for repairs. If the product is to be returned, a Return Material Authorization (RMA)
number will be issued for reference purposes on any shipping documents. Failure to obtain a RMA in
advance of returning an item will result in a service fee. A decision on the extent of warranty coverage on
returned products is reserved pending inspection at Tronair. Any shipments to Tronair must be shipped
freight prepaid. Freight costs on shipments to customers will be paid by Tronair on any warranty claims only.
Any unauthorized modification of the Tronair products or use of the Tronair products in violation of cautions
and warnings in any manual (including updates) or safety bulletins published or delivered by Tronair will
immediately void any warranty, express or implied.
The obligations of Tronair expressly stated herein are in lieu of all other warranties or conditions expressed
or implied. Without limitation, to the fullest extent allowable by law, this exclusion of all other warranties and
conditions extends to implied warranties and conditions of satisfactory quality, merchantable quality, and
fitness for a particular purpose, and those arising by statute or otherwise in law, or from a course of dealing
or usage of trade.
