TROMOX MS2500DQ Owner'S Manual Download Page 3

For the safety of yourself and others, please obey the following instructions:

1. Before riding, please take your time to carefully read and fully understand all the information in this manual, not 

limited to instructions, attention points, and warning information; please thoroughly check whether all components 
are in good conditions. If you find any problem, make sure to contact Tromox distributor or authorized service shop 

right away.

2.  Don’t  attempt  to  operate  the  vehicle  until  you  have  attained  adequate  knowledge  of  the  operation  features, 

warnings and cautions.
3.Please thoroughly check the warning labels of the vehicle.

4.It is strictly prohibited to refit, disassemble or change the circuit of this motorcycle. If any repairing or replacement 
is required, please only use Tromox approved parts and accessories from our distributors or authorized service shops.
5.Please reserve this operation manual properly

.

1.Ones that are not subjected to formal training or without license are strictly forbidden to drive this motorcycle.
2.Please wear the approved helmet produced by the reliable manufacturers while riding to reduce the risk of potential 
injury. 

3.MS4000D/MS2500DQ can be used for maximum two passengers.

4.Please don’t ride this electric motorcycle when you are drunk, tired, feeling unwell or after taking any medicine that 

may affect your driving ability.
5.Loading  capacity  includes  carriage  of  passenger,  luggage  or  accessories  must  be  in  accordance  with  the  local 

corresponding laws or regulations, so as to avoid the danger initiatively.
6.In case of rainy and snowy weather or on wet and slippery roads, the braking distance would be longer, please slow 
down and don’t brake suddenly to avoid collapse. In addition, don’t ride this electric motorcycle under bad weather 
conditions such as storms and typhoons.

User Instructions

Safety Instructions

Table of Contents

User Instructions
Safety Instructions

MS4000D and MS2500DQ Technical Specifications

Instructions for Use

■  

Exploded Views of Vehicle Parts

■  

Name plate&Position of vehicle 

  Identification Number

■  

Dash Settings

■  

Left Handlebar Controls

■  

Right Governor Handlebar controls

■  

Tires

■  

Chain sprockets,Chain,and tightness degree

■  

Belt pulley, Belt, and Tightness Degree

03
04

05

06
06

09
10
11
11
11
12
13

■  

Use, Maintenance & Installation of Battery

■  

Use of Charger

■  

Anti-theft Alarm & NFC Start

■  

Remote control instructions

■  

TROMOX APP

Operational Guidance

■  

Pre-ride Inspection

■  

Vehicle operation

Maintenance
Troubleshooting
After-sales Service

■  

After-sales Service and Warranty Information

■  

Limited Warranty

Electrical Schematic Diagram

14
19
20
21
22
27
27
28
32

35

36
36
38
40

03

Summary of Contents for MS2500DQ

Page 1: ...s manual may not re ect exact appearance of actual products Speci cations subject to change without notice so as improvement of quality and performance of product Please read this manual carefully bef...

Page 2: ...oduced by our company and has no obligation to any loss caused by the use of spare parts and accessories that are not produced by our company Declaration Congratulations and thank you for purchasing T...

Page 3: ...Please don t ride this electric motorcycle when you are drunk tired feeling unwell or after taking any medicine that may affect your driving ability 5 Loading capacity includes carriage of passenger...

Page 4: ...tand the cleaning instructions 11 Items checked before riding 11 1 Check whether the headlight turn signal light tail light brake light license plate light and horn are in normal condition 11 2 Check...

Page 5: ...cker arm M N L A B C D E F G K J I H A Rear registration plate lamp E Right foot pegs I Right decorative lamp M Head lock B Rear camera F Charging interface J Motor controller N Front right shock abso...

Page 6: ...ght K VCU D Left switch H Battery cover L Rear handrail VIN on the right side of the head tube of the frame Certi cation label on the left side of head tube of the frame Motor serial number is etched...

Page 7: ...nds and release it to enter the setting page enter the menu with the up and down buttons to select the functions that need to be adjusted and press the SET button to con rm Decorative lamp Beam switch...

Page 8: ...chain at this position is 15 25mm Belt Pulley Belt and Tightness Degree 1 Belt Pulley Rear P69 S8M Front P26 S8M 2 Belt STD1344 8M 3 Tightness Degree 1 Place the belt tension meter probe close to the...

Page 9: ...ry is fully charged While charging is done disconnect from the AC power source right away 2 External charging Use the key to turn right to unlock the battery cover The keyhole is located at the bottom...

Page 10: ...he charger output plug into the battery charging port and then insert the charger AC input plug into the socket The indicator light is red during charging and will turn green after the battery is full...

Page 11: ...t available the water base extinguisher can be applied However the dry powder extinguisher is not applicable for this case If there is any question please contact our distributor or after sales servic...

Page 12: ...le button twice to nd the vehicle the vehicle will make sounds and the lights will ash which enable you to easily check the location of the vehicle 2 3 Anti theft Setting Press the lock button once an...

Page 13: ...n check the function include vehicle condition Information Message and My at the home page and exit by clicking My Setting Logout If you want to use more functions please bind the vehicle rst Click th...

Page 14: ...e message management page and view the vehicle alarm information Click to enter vehicle binding page Click to check the news and events of your interest Click here to enter Set up page change the pass...

Page 15: ...Bind vehicle Bind vehicle Shared code Unbind Unbind Vehicle Binding Unbinding app primary account app sub account 3 1 Vehicle binding and unbinding Click Bind vehicle in the vehicle list 3 Anti theft...

Page 16: ...C NFC sensing area Click here to turn on the power Vehicle operation Vehicle operation Starting methods TROMOX APP Remote control Click this button to unlock the vehicle 28 29 Operational Guidance Ope...

Page 17: ...nlock the parking status the indicator light ready on the dashboard will be on At this moment the vehicle is ready to drive Press the start button again Then the Ready indicator light is off and the v...

Page 18: ...y with strong water stream Otherwise the electrical parts may be damaged or broken down Please clean the vehicle with clear water and neutral detergent Use soft cloth to dry the vehicle after washing...

Page 19: ...nverter failure Control switch failure Flasher failure Lamp holder is burnt out dashboard failure Power inverter failure VCU communication module failure Anti theft alarm communica tion module failure...

Page 20: ...ality problem Cannot work normally due to quality problem 24 months 12 months 12 months 12 months 12 months 12 months 12 months 12 months 12 months 12 months Part Name Charger Horn Lock Dashboard Brak...

Page 21: ...formance problem 7 The unauthorized part disassembling causes part failure and accessories damage 8 Damage malfunctions or performance problems caused by aftermarket accessories installed on the vehic...

Page 22: ...www tromox com Welcome to join in Tromox family let s have fun together...

Page 23: ...Throttle ABS S D E Floatingwiring Flasher A H H H H A A A A L L L L L L L L _ _ _ _V V V V C C C C C C C C H H H H A A A A L L L L L L L L _ _ _ _G G G G N N N N D D D D H H H H A A A A L L L LL L L...

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