Trojan X-CITE 450, Care Instructions And Assembly Manual, Page: 17 / 23

SD-800-17
11. FREQUENTLY ASKED QUESTIONS
Q1. My elliptical does not move as easily as indicated in manual
1. Ensure you have placed the stabilizer with the wheels in the front of the unit.
Q2. My consol does not work?
1. Make sure you have connected it correctly, the power source is connected and on
2. Check that you have a power supply to your home
Q3. My consol is not clear and appears faded?
1. Ensure your unit is not in direct sunlight and you have removed the plastic cover from the screen.
If display does not improve, please contact 0861 876 526
Q4. My tension control is not working?
1. Ensure the cable has been connected correctly, the power source is connected and that it is on.
Then check to see if you have power in your home.
Q5. My pedals are not fitting properly?
1. Make sure you have inserted them on the correct side of the unit. Each pedal is marked L or R.
Q6. I cannot thread the main cable through the upright bar?
1. Use the thin wire provided or a piece of string to assist you.
Q7.
My consol is showing an “EI” error
1. The palms of your hands are not correctly placed on both of the hand pulse contact pads. Try again ensuring
proper contact.
Q8. My consol is showing an “E2” error
1. You have not stopped exercising when pushing the recovery button. Stop exercising and try again.
Q9. My consol is showing an ‘E4’ error
1. Body fat reading has exceeded the pre-programmed limit ( upper limit 50%; lower limit 5%)
Please re-enter your age, weight and height on the computer and resume training.
If this does not solve the problem please contact 0861 876 526.
Q10. The consol cannot read the hand pulse signal
1. The hand pulse sensors will not operate correctly if your skin is extremely dry. Moisten your hands and try again.
2. Avoid moving your hands while exercising and hold the hand pulse sensors firmly while exercising. If you do move your
hands while exercising, give the computer a few seconds to resample and display your correct heart pulse rate
3. Clean the hand pulse sensors to ensure good contact between your body and the pulse sensor
If the error persists, please contact 0861 876 526