27
2 YEAR LIMITED WARRANTY
The Manufacturer hereby provides a warranty to the original purchaser of this product (‘the Consumer’)
that this product will be free of manufacturing defects in materials and workmanship which under normal,
personal, family or household use (commercial use expressly excluded) manifest themselves within the
2 years from the date of purchase.
EXCLUSIONS
• The warranty does not include and will not be construed to cover products damaged as a result of
disaster, misuse, commercial use, not in accordance within the written instructions included with the
product, abuse and/or any non-authorised modification of the product, incorrect installation of the
product or normal wear and tear.
• All demo models carry a 3 month warranty.
WAIVER
The warranty and the obligations of the Manufacturer provided herein are in lieu of, and the Consumer,
waives all other warranties, guarantees, conditions or liabilities, express or implied, arising by law or
otherwise, including without limitation, any obligation of the Manufacturer in respect of any injury, loss
or damage (direct, indirect or consequential) arising out of the use of, or inability to use this product and
whether or not occasioned by the Manufacturer’s negligence or any act or omission on its part.
PROOF OF PURCHASE
Any claim in terms of the warranty must be supported by a proof of purchase or a warranty number.
Warranty numbers can be issued through contacting our Trojan Call Centre on 0861 Trojan (0861 876526) or
online at www.trojanhealth.co.za. Customers residing outside South Africa can contact us on +27 10 206 4405.
If such proof is not available, then notwithstanding anything to the contrary herein, the service agent’s
prevailing charges for services/repairs including call out and/or spares will be payable by the Consumer upon
collection or delivery of the repaired product.
The Consumer does not need to return the product to the store. The Consumer should call the Trojan
Call Centre on 0861 Trojan (0861 876526). Customers residing outside South Africa can contact us on
+27 10 206 4405 and the call centre will advise of the procedure. During the warranty period the product
may only be serviced and/or repaired by the Manufacturer’s duly authorised agent(s).
/ +27 10 206 4405
