© Trivinci Systems, LLC
TRU4orce System User Guide v1.2, January 2013
Page 40 of 42
Trouble-shooting
PC Requirements and Compatibility
What PC do I need to run TRU4orce Analyzer?
TRU4orce Analyzer video data analysis application will run well on most late-model PCs or laptops. Our
recommended PC specifications: Intel Dual Core 1.8GHz processor, 2GB RAM, 250GB hard drive, SD card reader.
Minimum specification: Celeron 1.6 GHz, 512Mram, with a 75Gig HD. PC may slow down when opening large
outings and when comparing two outings side by side.
What is the maximum SD card I can use?
We’ve used 32GB cards but the system has no limitation on storage media.
Is TRU4orce Analyzer compatible with Windows 7?
Yes.
Can I use TRU4orce Analyzer on a Macintosh?
Yes, Analyzer will work on a Macintosh using either an emulator or on partitioned hard disk. We have had success
running TRU4orce Analyzer on Macs using a virtualization solution, like Parallels or VMware Fusion. Either of these
tools will allow you to run Windows "in a window" on your Mac. From there, you can install any normal Windows
applications, including our software. If you do install VMware or Parallels, be sure to enable 'Hardware Accelerated
3D Graphics' in the settings for the virtual machine you create. TRU4orce Analyzer also runs perfectly well under a
partitioned hard drive on your Macintosh (e.g., Bootcamp).
Opening and Scanning Outings
Why can’t I see my outings in TRU4orce Analyzer?
If you can’t see your outings in Analyzer…
Ensure TRU4orce Analyzer is open before you attach an SD card stick with TRU4orce sessions. When Analyzer
notes a new media device, the program will check for and repair any damaged files.
If TRU4orce sessions are on an SD card, try running Windows CHKDSK on the attached media. If SD card was
removed from TRU4orce while system was writing to the card, the ends of the video and data files may need
to be repaired; CHKDSK will perform this repair.
Open session folders and remove any .tmp file extension from any files.
General Questions
Why is Configure TRU4orce menu partially displayed off-screen?
The window size can be adjusted by changing the DPI settings on your PC. In Windows 7, right click the desktop,
click personalize from the drop down menu, then click on Display, then select the standard {100%} default DPI, and
then click apply; changing DPI may require a computer restart for changes to take effect. After you restart your PC,
open Analyzer and confirm that you are able to view the windows in their entirety.
In Windows XP, right-click on the desktop and select Properties. In the pop-up window, select the Settings tab,
click Advanced button, select 96 in the DPI pull-down menu, then click OK; a restart may be required. After you
restart your PC, open Analyzer and confirm that you are able to view the windows in their entirety.
Does zero-ing the accel in TRU4orce Analyzer apply to one outing or to all?
When you zero the accelerometer in an outing, this offset will be applied to all outings so there is no need to re-
zero each time you load an outing.
