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Storing your bike
It is recommended to store your bike in a
tempered dry place, preferably indoor or
inside a locked shed.
Make sure the chain has been lubricated
before storing your bike for a prolonged
period.
Check that there is enough air pressure in
the tires from time to time, so they don’t
get damaged.
If you plan to leave your bike outside, we
recommend that you lock it and cover it
with a tarp to protect from water but
allow circulation of air.
Warranty terms and limitations
By the present, Trivel gives notice to the
original owner of a Trivel bike of the
provisions of the limited warranty that Trivel
offers the owner following the purchase of
the equipment from an authorized Trivel
retailer.
Warranty against hidden defects
Trivel warrants to the owner that its
equipment, when new, is exempt from
hidden defects. Should the owner discover
what he believes is a hidden defect, he must
notify Trivel in writing within three (3) days
from the moment when he or she first
becomes aware of said defect in order to
give Trivel the opportunity to correct said
defect if possible, at the sole discretion of
Trivel and provided Trivel can establish said
hidden defect is present before the
expiration of the warranty.
Warranty against apparent anomaly
The owner must verify the apparent
condition, the quantity and the contents of
the equipment following the purchase and,
on the same day, must immediately proceed
with a complete inspection of it with the
help from the owner’s manual. If there is
damage, if a part is missing or is damaged, if
the equipment is broken, or if there are
other problems of the same kind (hereafter
known as: ‘Apparent anomaly’), the owner
must contact the retailer immediately and
notify Trivel within three (3) days from the
date of purchase from the retailer by
registered letter, a receipt for which must be
kept for reference. Should the owner not
advise of the Apparent anomaly within the
prescribed time period, Trivel shall not be
responsible for any prejudice suffered by the
owner due to the Apparent anomaly and the
equipment shall be deemed free of any
Apparent anomaly when purchased and the
owner deemed satisfied with the purchase.
Frame
Trivel warrants to the owner that the bike
frame when new, is free from defects in
materials and workmanship. This warranty
shall expire thirty-six (36) months following
the purchase date of the equipment from
the retailer. The frame excludes the paint
and finish, the front fork, the wheels, the
tires, the drive train, the brakes, the saddle