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be drained. (Note: the drainage temperature may be very high, so please be careful to 
avoid scald.) 

4.

 

Non-abrasive neutral household detergent can be applied to clean the body surface, 
but make sure that the detergent containing water does not flow into the internal body.  
 

Troubleshooting 

Problem 

Likely Cause 

Actions 

 
No outflow from the faucets 

1.

 

Empty water bottle 

2.

 

The smart water seat 
has been sealed by 
cap sealing paper 

1.

 

Change a new bottle 
of water 

2.

 

Remove the sealing 
paper and plug on the 
water bottle 

 
 
Hot water is not hot enough 

1.

 

The usage of hot 
water is too high in 
short term 

2.

 

Power cable is 
unplugged 

1.

 

Wait for a while until 
the water is hot 
 

2.

 

Check whether the 
heating switch and 
power supply are on. 

 
Alkaline water not coming 
through the faucet 

1.

 

Empty water bottle 

 

2.

 

Push button not 
selected 

1.

 

Change a new bottle 
of water 

2.

 

Make sure that the 
push button for 
alkaline water is 
selected for 
dispensing. 

 
Loud noise  

 
The machine is not placed 
steady 

Make sure the unit is on a 
level floor or counter strong 
enough to support it when 
fully loaded.   

 
Fuselage electric leakage 

The ground wire didn’t 
connect to the ground 
properly. 

Use the standard triplex 
receptacle outlet with leakage 
protector, and promptly 
eliminate leakage fault. 

 
 
 
Electrical heating pipe has 
noise 

 
 
 
Scaling maybe formed after  
long term use 

Use 5% citric acid to rinse 
and clean the electrical 
heating pipe. The cleaning 
method is same as the 
machine cleaning method, 
but the cleaning solution 
should be remained and rinse 
the pipe for 30 minutes. 

Blue LED Blinks 4 times for 
every 1 second 

Water is too pure to ionize 

Need to change the input 
water type to Mineral water. 

 
Approved Safety Standards 

1)

 

IEC 60335-2-15:2002  

 

3) PICC (China) 

2)

 

SAFETY Mark (Singapore)   

4) CCC (China) 

Summary of Contents for WE-B-01

Page 1: ...ture Diagram 2 Different pH Levels Explanation 3 Water Dispensing Procedure 3 Self Cleaning 3 Benefits of Drinking Alkaline Water 4 Dispenser Cleaning Instructions 4 Troubleshooting 5 Approved Safety Standards 5 Technical Specification 6 Usage Guideline 6 Precautions 6 Maintenance 7 Online Warranty Registration 7 Terms and Conditions 7 ...

Page 2: ...ar structure with stable quality easy maintenance energy saving safe and convenient to use 6 Additional features include high effluent flow rate no leakage and longer lifespan 7 The hot pot and heat pipe of this device are manufactured by using stainless steel material to make sure it is of high product quality with high efficiency and meet the related National Hygiene Standards 8 This unit has an...

Page 3: ...r Note If hot water is always preferred for drinking have the HEATER button switch ON always to get instant hot water Once sufficient water is heated the KEEP WARM indicator will turn ON and HOT WATER indicator turns OFF B BOTTLED WATER 1 Ensure that the power cord is connected and turned ON 2 Ensure that the Alkaline Water push button is OFF 3 Push lever to dispense normal water C ALKALINE WATER ...

Page 4: ... more hydrating than conventional drinking water Effective hydration helps skin look healthier and smoother Dispenser Cleaning Instructions NOTE For your safety please confirm that the machine is disconnected with power before performing the below listed progresses 1 All the new products have been checked before delivery you can directly plug and play 2 Please use the listed commercial disinfectan...

Page 5: ...ater bottle 2 Push button not selected 1 Change a new bottle of water 2 Make sure that the push button for alkaline water is selected for dispensing Loud noise The machine is not placed steady Make sure the unit is on a level floor or counter strong enough to support it when fully loaded Fuselage electric leakage The ground wire didn t connect to the ground properly Use the standard triplex recept...

Page 6: ...se the cabinet door and turn ON the sterilization switch The disinfection indicator will light up and the sterilization starts to work At this time the cabinet door should still be closed for 1 3hrs until the sterilization is complete 5 When the water in the dispenser runs out turn OFF the heating switch and replace the empty bottle Precautions 1 This product is for indoor use DO NOT expose the di...

Page 7: ...oncerning use of the appliance by a person responsible for their safety 15 Children should be supervised to ensure that they DO NOT play with the appliance 16 The dispenser must not be immersed in water Maintenance When cleaning this dispenser turn off the power first and unplug the power cord Then use detergent wetted cloth to wipe the unit body Re wipe the body out of detergent with clean wet cl...

Page 8: ..._____________ Tritech Water Technologies Pte Ltd 2 Kaki Bukit Place Tritech Building 06 00 Singapore 416180 Tel 65 6848 2567 Fax 65 6848 2568 Email vavie tritech com sg Web www vavie com sg _________________________________________________________________________ ...

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