TRIRIDE s.r.l.
ManUso_TRIRIDE_eng_r06
20/07/2020
Pag. 44 di 49
USER MANUAL AND MAINTENANCE
16.3 Activation of Guarantee
If TRIRIDE S.R.L. considers that any component has been incorrectly installed, used or stored or
modifications have been made to Triride or its components which do not observe the manufacturer’s
specifications or repairs have been carried out autonomously without informing the Authorised Technical
Service or TRIRIDE S.R.L., the guarantee is void.
The guarantee does not cover costs for transport, delivery or labour necessary for support or maintenance
work, and TRIRIDE S.R.L. will invoice any relative costs if it is established that the component or components
are not faulty or, in any case, are not defective under the terms of this guarantee.
Repair or replacement of a defective part must only be carried out by TRIRIDE S.R.L. or an Authorised
Technical Service.
Regarding the spare parts installed after the start of the original warranty, TRIRIDE S.R.L. provides (grants)
additional warranty period depending on the terms of the warranty itself.
The battery is considered consumable material, and therefore a replacement unit will have a guarantee
equivalent to the remaining guarantee on the original battery until one (1) year from the date of first
receipt of Triride.
In event of faults or defects, TRIRIDE S.R.L. reserves the right to request that the Triride be sent to them
along with all components at the customer’s expense to evaluate replacement or repair.
The guarantee is not transferable. The guarantee is only valid for the original registered user that can
provide proof of purchase.
With the exception of applicable legal provisions, this limited guarantee fully governs the relationship
between the user and TRIRIDE S.R.L. regarding any responsibility that may derive from use of Triride.
The Triride guarantee period is 24 months from the date of receipt of the product. For the battery, the
guarantee period is 12 months.
Parts with natural wear are not covered by the guarantee, except in the case of excessive wear caused by
a factory defect.
If a defect is identified during the guarantee period, TRIRIDE S.R.L. may proceed with repair or replacement
of the part at its discretion.
No guarantee is provided for damage caused by negligence, careless use, interference or improper
maintenance by unauthorised personnel.
The plate with the Triride serial number must never be removed or tampered with, or the guarantee is
void.
The form can be completed online on the page www.trirideitalia.com/en/warranty
The form “Declaration of Successful Receipt of Triride” attached to this manual, must be entirely
filled out and sent to TRIRIDE S.R.L. for activation of the guarantee.