6.1 - Problem Solving
If you are having problems with your
Keyspan USB to Serial Adapter in Mac OS X
, please
read the following instructions to assist you in troubleshooting your Keyspan adapter.
Hardware Troubleshooting
Step 1
-
Use the Keyspan Serial Assistant
Launch the
Keyspan Serial Assistant
application. When you open the
Keyspan Serial Assis-
tant
application, you should see your Keyspan adapter in the list of available adapters.
Software/Serial Device Troubleshooting
Step 2
-
Have You Installed the Correct Driver
Check to make certain that your serial device is compatible with
Mac OS X
.
If your device
is not
compatible with Mac OS X, please read the
'Classic' Mac OS Serial Ports
& Serial Devices
section in this manual for more information, and then install the appropriate driver.
Step 3
-
Check the Physical Connections
Make certain that your serial device is powered on and is properly connected to the Keyspan Se-
rial Adapter.
Page 13
