Tripp Lite USA-19HS User Manual Download Page 7

3. Open your serial device's software.  This is the software that you would normally use to communi-

cate with your serial device.  We need to tell this software to use the Keyspan COM port (from 

Step 2

).  Normally, this is found in a COM port selection screen, menu, etc.  Please see your serial 

device's manual for instructions on how to select a serial port.    Once you find this screen, pro-

ceed to the next step.

Note:

Every serial device COM port selection screen is different.  Some serial device's have COM port selec-

tions in a control panel, some have their COM port selection screens in menu's called Settings, Com-

munication, Preferences, etc, and others may not have a place to select a serial port.

4. In your serial device's COM port selection screen, select the Keyspan COM port (the one that you 

noted in Step 2). 

Note:

If your software shows a limited number of ports and your Keyspan COM port is not in that range, you 

will need to either get updated software that can see all COM ports or you will need to change the 

Keyspan COM port to one that your program can use.  

If you need to change your Keyspan COM port, see the 

Changing Your COM Port Address

 section later 

in this manual.  When you have completed that section, return to this section

5. Now that you have selected the Keyspan COM port, start using your serial device like you would 

normally.  

If your serial device is working, congratulations.  

If your serial device doesn't work, please read the 

Troubleshooting

 section in this manual for fur-

ther assistance.

The Keyspan Adapter's Status Light

The Keyspan USA-19HS comes equipped with a green status light.  This light reports the status of your 

Keyspan adapter.  It is useful in troubleshooting various issues.  

The following table shows all of the possible states of the status light and what they mean:

Color

State

Description

n/a

Off

The Keyspan adapter is not con-

nected or not receiving power 

from your computer.  

The Keyspan hardware may not 

have been installed correct.  See 

the troubleshooting section for 

details.

USA-19HS - User Manua

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Summary of Contents for USA-19HS

Page 1: ...b Diagnostics tab Help Tab TX Ack Advance Details 23 USA 19H Tx Ack Advance Overview The Problem The Work Around Notes about the Work Around What Should I Use Driver Events Data Monitor Features 25 Ov...

Page 2: ...High Speed Supports 230 Kbps twice the speed of a built in serial port Detachable Cable Use adapter with any USB cable up to 5 meters long LED Shows adapter status and data activity Plug Play Appears...

Page 3: ...s can t verify the pub lisher of this software click the Install this driver software anyway selection 2 Follow the installer s onscreen instructions to finish the software installation When the insta...

Page 4: ...link per sec to indicate that it is idle Proceed to the Making Your Keyspan Adapter Work With Your Serial Device section BUSY message If you see the BUSY status message the Keyspan adapter is working...

Page 5: ...rial Assistant 4 Open your serial device s software and tell that software to use the Keyspan COM port 5 Tell you serial device s software to communicate with the serial device ie start using the seri...

Page 6: ...MANAGER in Windows to determine the Keyspan COM port COM ports are shown in the Device Manager under the PORTS COM LPT section Write down the COM port shown in the ADAPTER STATUS tab We will need this...

Page 7: ...either get updated software that can see all COM ports or you will need to change the Keyspan COM port to one that your program can use If you need to change your Keyspan COM port see the Changing Yo...

Page 8: ...vice s software to access the Keyspan COM port This is normal state Green On Steady Light Not Blinking The Keyspan adapter is BUSY In Use The adapter is being ac cessed by some serial device s softwar...

Page 9: ...ports in the Windows registry just like the COM ports found on older computers When you first connect a Keyspan adapter the Keyspan adapter software reads the Windows registry to find an available COM...

Page 10: ...are in the Port Mapping section select or highlight the Keyspan COM port that you wish to change Port Mapping tab with Keyspan Port highlighted With your Keyspan COM port highlighted select the new CO...

Page 11: ...rt The COM port change is complete Change COM Port via the Windows Device Manager On Windows XP and Vista you can change your Keyspan adapter s COM port number via the Device Manager This requires the...

Page 12: ...t click on the Keyspan USB Se rial Port item Next select Properties Opening the Keyspan USB Serial Port Properties This will open the Properties window the Properties window 3 In the Properties window...

Page 13: ...n select any COM port you wish however you may notice that certain ports are in use This may mean that there is hardware connected to these COM ports or they have been reserved for the operating syste...

Page 14: ...following Keyspan Serial Assistant window Option 1 The Keyspan Serial Assistant will show your adapter s COM port and status ie COMxx Idle or COMxx busy The IDLE message means that your serial device...

Page 15: ...se change another USB cable and connect your Keyspan adapter to another USB port in your computer Option 2 Keyspan adapter appears in Device Manager as TUSB 3410 Boot Device This indicates that you ha...

Page 16: ...Serial Assistant IMPORTANT Make sure you complete steps 1 and 2 Uninstall will fail if you skip these steps 3 For 98 Me 2000 and XP open the Add Remove Programs control panel For Vista open the Progra...

Page 17: ...o see the COM port number ie COM1 COM2 etc and the COM Port Status IDLE or BUSY Note If you see your COM port number and its COM port Status If you do not see either of these items proceed Troubleshoo...

Page 18: ...evice needs a specific setting The default setting is Compatible Interrupt Port pull down menu If you have more than one serial port on your Keyspan adapter the Port pull down menu allows you select w...

Page 19: ...ary port settings to our adapter and you need to specify the default port settings ie baud bits per second data bits parity stop bits and flow control you set these set tings in the Device Manager rig...

Page 20: ...ow to change a COM port address read the Changing Your COM Port Address section earlier in this manual Please make sure you read the sections about changing COM ports carefully Port Mapping tab COM Po...

Page 21: ...pan adapter and connect it to a different USB port the COM port number of that Keyspan adapter will not change This is the default setting and is recommended setting if you only have one Keyspan adapt...

Page 22: ...nt For more details on how to use this feature read the Driver Events Data Monitor Features section in this manual Data from this window can be saved to text file Open Data Monitor Window button The O...

Page 23: ...y the host can supply new data before the serial port has been idle for too long At higher baud rates however this 1 millisecond delay becomes more of a problem For example at 920 Kbps 1 millisecond i...

Page 24: ...nt action too early There are many other communication protocols in which time periods are counted from the point that a message has been delivered Any time you change the timing of the I m done indic...

Page 25: ...S Clear To Send Input 9 RI RI Ring Indicator Input In order to ensure compliance with emission specifications cables should be shielded using braided shields and metal hoods with complete 100 contact...

Page 26: ...rts data rates up to 230 Kbps Package Contents USA 19HS USB to serial Adapter USB Cable A to B cable 3 foot CDROM includes software and electronic user manual Requirements an available USB port Mac OS...

Page 27: ...roof of date and place of purchase This warranty does not apply to equipment which has been damaged by accident negligence or misapplication or has been altered or modifi ed in any way EXCEPT AS PROVI...

Page 28: ...an outlet on a circuit different from that to which the receiver is connected Consult InnoSys Incorporated or an experienced radio TV technician for help Complies with 15 247 Operation is subject to t...

Page 29: ...xigences du Reglement sur le material brouilleur du Canada VCCI Japan Voluntary Control Council for Interference from Information Technology Equipment Class B ITE Translation This is a Class B product...

Page 30: ...N SPECIFICALLY DECLINES ALL WARRANTIES WHETHER IMPLIED OR EXPRESSED INCLUDING BUT NOT LIMITED TO THOSE OF MER CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE KEYSPAN has no responsibility financial...

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