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Keyspan Serial Assistant
Besides the required drivers, the Keyspan USB Serial Adapter software installer installs an application
called Keyspan Serial Assistant. This application is used to:
- Determine the status of the adapter software and hardware
- Assist in problem solving
Launching the Keyspan Serial Assistant
Open Keyspan Serial Assistant utility (START menu > (All) Programs > Keyspan > Keyspan Serial Assis-
tant). You will be presented with a window that looks like the following:
Keyspan Serial Assistant window
If your Keyspan hardware and software are installed correctly, you will see your adapter in the
'Adapter Status' tab box. You should also see the COM port number (ie COM1, COM2, etc.) and the
COM Port Status (IDLE or BUSY).
Note:
If you see your COM port number and its COM port Status. If you do not see either of these items,
proceed Troubleshooting section in this manual.
Explanation of Assistant Features
The following is a description of all the relevant text boxes and menus found in the Keyspan Serial
Assistant. You can also obtain this information by turning on the '
Enable Tool Tips
' check box in the
Assistant's
Help
tab.
Adapter Status tab
The Adapter Status tab in the Keyspan Serial Assistant displays the status of your Keyspan adapter.
Specifically, it shows the COM port number (ie COM1, COM2, etc.) and the COM Port Status.(IDLE or
BUSY). If you have several Keyspan adapters of the same type, they will all show up in this tab.
Adapter Status tab
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