• Check if it charges to 100% after 3 hours of charging using a genuine cable and a charger with a rated voltage
within the required range.
• Reset by pressing the left and center buttons at the same time for 10 seconds.
• After charging to 100%, connect the device and the trimm app, set the backlight 'on', backlight brightness
'maximum', and auto pause 'off' in the device settings. If the device works without charging for more than 6 hours
after pressing the start button (
▷
), it is operating normally. There may have been a software error in the battery level
display, so please notify the customer center.
8. When backlight is not working.
• After connecting the device and the trimm app, set the backlight to 'On' in the device settings to see if the backlight
works.
9. When water penetrates the screen.
• If there is proof such as photos, we will exchange it within the warranty period. Please contact customer center.
• If there is no proof, please dry it in direct sunlight. The plastic may be damaged if dried with a fire or excessive heat.
10. When the buzzer is not working.
• After connecting the device and the trimm app, turn the notification setting off and on in the device settings to check
whether the buzzer works normally.
Function
1. When the ride was not recorded.
• Tap the start button (
▷
) on the device.
2. When a part of the riding history disappeared.
• Please contact customer center.
3. When GPS does not work.
• Please contact customer center.
Speed sensor
1. When the speed becomes 0 during riding.
• Please contact customer center.
1. When the sensor is not detected.
• Turn off the device and turn off Bluetooth on the smartphone.
• Touch the magnet to the piece (reset pin) shown in the picture below 2~3 times.
• If the LED is on and blinks, search for the sensor again in the trimm app.
Damage
1. When there are scratches on the protective film.
• The protective film is part of the packaging to protect against scratches that may occur during delivery and is not
considered as a defect.
• You can purchase special tempered glass film on our website or at some retailers.
1. When you need repairs for exterior damage.
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Summary of Contents for trimmOne
Page 1: ...User Manual...
Page 48: ...purchased 47...
