8
Exclusions:
Parts and Occurrences That Are Not Covered by the Warranty
This Warranty does not cover any of the following: (A) Products' glass panels, cabinetry, trim, or any other
appearance items (except) where they are defective at the time of original sale and the Product is delivered
for repair within the first thirty (30) days thereafter; (B) batteries, or failure of or damage to the Product
caused by batteries; (C) failures arising from catastrophe (including lightening strike), misuse, neglect, or
failure to properly connect and operate the Product in accordance with its manufacturer's instructions or
otherwise then as designed and intended; (D) failures arising from improper installations of the Product,
or incompatibility of components in the system of which the Product is a part, or otherwise arising from
other components and not from defects in the Product's workmanship or materials; (E) failures of any
kind in Products (I) which have been purchased from other than an Authorized Tributaries Dealer, or (II)
which evidence any tampering, alteration, or attempted servicing by anyone other than Tributaries or an
Authorized Tributaries Service Facility, or (III) for which a claim has not been filed with Tributaries within
the three (3) year Warranty term and within thirty (30) days following the occurrence giving rise to the
claim; or (F) loss of or damage to recorded information, programming, or data of any kind, and Tributaries
shall have no liability or obligation of any kind with respect to any of the foregoing types of failures.
What the Owner Must Do to Obtain Service Under This Warranty
To obtain service under this warranty, the owner must, within thirty (30) days following the occurrence
giving rise to the claim and within the three (3) year term of this warranty, telephone Tributaries at the
number shown below, obtain a claim form and return authorization number, and then, at the owner’s
expense (1) arrange for any necessary de-installation of the Product, and (II) deliver or ship the Product,
properly packaged in its original container (or, if unavailable then in a replacement container which
Tributaries will furnish to the owner at a nominal cost), with the RMA number on the shipping container,
prepaid, and insured, to Tributaries at the address below, or to an Authorized Tributaries Service Facility
if so directed by Tributaries. In addition, the owner must fully complete the claim form and must provide
evidence that the Product is at the time of delivery within the scope of this Warranty, by either having
completed and submitted to Tributaries on a timely basis the Warranty Registration Card, if one is included
with the Product, or by including the original or a legible copy of the dated sales receipt with the Product
when submitted for repair.
What the Owner Must Pay For
As noted above, the owner must arrange and pay any expense for removing the Product from their
installation and delivering or shipping them to Tributaries or the Authorized Tributaries Service Facility.
Upon return of the Product to the owner following repair or replacement, it shall be the owner’s
responsibility to arrange and pay for any reinstallation and reprogramming which may be required. Any
Product found to be outside the scope of this Warranty due to an applicable exclusion shall be returned to
the owner at the owner's expense
How to Learn Where the Nearest Authorized Tributaries Service Facility is, or Obtain Answers to Other
Questions Concerning This Warranty
In order to learn the name and address of the nearest Authorized Tributaries Service Facility, obtain
instructions for shipment of a covered Product to Tributaries, or obtain the answers to any other questions
you may have concerning this Warranty, you may telephone Tributaries between the hours of 9:00a.m.
and 5:00p.m. Eastern Time, Monday through Friday, at 1.888.554.2514, or write to Service Department,
Tributaries, 6448 Pinecastle Blvd; Suite 101, Orlando, FL 32809, (Fax 1.800.553.1366).
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
Copyright ©2011 Gordon J. Gow Technologies Inc. All rights reserved.
TRIBUTARIES®, is a registered trademarks of Gordon J. Gow Technologies Inc. All other trademarks are the
property of their respective owners.
As we continually strive to improve our products, TRIBUTARIES® reserves the right to change product
specifications without notice. The technical and other information contained herein is not intended to set
forth all technical and other specifications of TRIBUTARIES® products.
Additional information can be obtained on-line at www.tributariescable.com.
Gordon J. Gow Technologies Inc.
Orlando, FL 32809
THREE YEAR LIMITED WARRANTY
ENGLISH
