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Appendix
Troubleshooting
23
The following conditions in the table below do not always indicate a problem. Please perform the checks
described below before calling for service. If the problem cannot be corrected by the use of this manual,
remove the mains plug from the power socket and contact the
Helpline on 01443 Option 5 to
obtain service or advice (Normal operator charges apply).
Alternatively you can email us at:
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to
provide proof of purchase to your point of sale. Please keep your purchase invoice or receipt in a safe
place.
WARNING
Under no circumstances should you try and repair this product yourself. This will invalidate the
guarantee. Do not open the unit as there is risk of electric shock.
No power
The receiver cannot
be operated
Remote control unit does
not operate
Picture format incorrect
Power is suddenly
turned off
No picture
No sound
Freezing / Blocking
•
Check if you pressed on the remote control unit
•
Is the AC power adapter disconnected?
•
Check if you pressed on the receiver
•
Turn off receiver at AC adaptor, leave for two minutes and switch back on
•
Are batteries inserted with polarity (+, -) aligned?
•
Are batteries worn out? (Replace with new batteries.)
•
Are you using it under strong or fluorescent lighting?
•
Is a fluorescent light illuminating the remote control sensor?
•
Refer to page 17.
•
Is auto standby activated? (Page 21)
•
Are connections to external equipment correct? (Pages 13 to 15)
•
Is the input signal type selected correctly after connection? (Page 17)
•
Is the correct output source selected? (Page 10)
•
Is the antenna connected properly? (Page 9)
•
Is the volume too low?
•
Check if you pressed mute on the remote control unit.
•
Check SCART lead is inserted correctly if used.
•
Check Freeview reception information as shown on the cover of this
manual.
•
Refer to page 22 to perform the First Time Installation.
Problem
Possible Solution
Summary of Contents for Zapper T2-HD115
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