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Problem #6: The cradle light does not come on when the charger is plugged in.
Faulty charger. First, be sure the unit is properly installed. Contact us at
[email protected] or 1-800-808-8423 (VICE) to order a replacement.
No AC current or contact is interrupted. Check all the connections. Wipe
connections for collar and cradle with a dry, clean cloth. Be sure battery pack is
securely attached and that the collar is securely snapped into the cradle with the
charging contacts of the collar and the cradle touching each other.
Problem #7: A multi-horse (red or blue) collar has stopped working.
The additional collar has lost its set. Repeat the steps to set a collar to operate
from your transmitter. Page 11.