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TRENDnet TEW-827DRU, User Manual

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TRENDnet TEW-827DRU User Manual Download Page 66

 

 

 

 

 

 

 

 

 

 

© Copyright 2017 TRENDnet. All Rights Reserved. 

 

 

 

 
TRENDnet User’s Guide

 

TEW-827DRU 

63

 

Diagnostic Tools 

Advanced > Administrator > Diagnostics 

The router also provides additional tools for network troubleshooting such as ping test, 
traceroute, nslookup, and netstat. 

 

 

 

Ping Watchdog 

Advanced > Setup > Ping Watchdog 

The ping watchdog feature allows the router automatically reboot when communication 
(ping) connectivity is lost to a specific device IP address. For example, if your router lost 
connectivity to an address located on the Internet (assuming complete connectivity had 
been dropped or lost), the router will automatically initiate a device reboot in an 
attempt to help resolve the connectivity issue and resume Internet connectivity. 

 

Enable: Enables or disables the ping watchdog feature. 

 

IP Address to Ping: The IP address or URL to check connectivity. 

 

Startup Delay: The delay time that router will wait after reboot to start the 
connectivity (ping) test to the specified IP address or URL. 

 

Ping Interval: The time interval between each connectivity (ping) test to the 
specified IP address or URL. 

 

Threshold: The number of consecutive times the connectivity (ping) test is 
allowed to fail before the router initiates an automatic reboot. 

 

 

 

Summary of Contents for TEW-827DRU

Page 1: ...TRENDnet User s Guide Cover Page...

Page 2: ...tual Push Button 22 PIN Personal Identification Number 22 Advanced wireless settings 23 Multiple SSID 23 Wireless bridging using WDS Wireless Distribution System 24 Wireless Client Bridge Mode 26 Adva...

Page 3: ...Maintenance Monitoring 58 Reset your router to factory defaults 58 Router Default Settings 58 Backup and restore your router configuration settings 59 Reboot your router 59 Upgrade your router firmwa...

Page 4: ...oduct Overview TEW 827DRU Package Contents In addition to your router and 4 detachable high gain antennas the package includes If any package contents are missing or damaged please contact the retail...

Page 5: ...ss coverage Gigabit Ports Four gigabit ports support high performance wired connections USB 3 0 Share Port Share content across the network with the USB 3 0 share port Guest Network Create an isolated...

Page 6: ...ices 3 Gigabit WAN Internet Port Yellow Connect an Ethernet cable from your router Internet port to your modem 4 WPS Button Wi Fi Protected Setup Push and hold this button for 3 seconds and release to...

Page 7: ...s on Blinking Blue Data Transmit Receive Off 2 4GHz 5GHz radio is off 5 USB LED Solid Blue USB device is connected Blinking Blue Data Transmit Receive Off No USB device connected Application Diagram T...

Page 8: ...tions How to set up a home network 1 For a network that includes Internet access you ll need Computers devices with an Ethernet port also called network port or wireless networking capabilities A mode...

Page 9: ...nal DNS Servers Address 1 Static IP _____ _____ _____ _____ DNS Servers Address 2 Static IP _____ _____ _____ _____ Optional Reconnect Mode Always On Demand Manual Optional MTU _______ Default 1500 ch...

Page 10: ...off your modem 4 Disconnect the Network cable from your computer to your modem Note If your modem includes a battery backup remove the battery backup as well 5 Connect your modem to the router Intern...

Page 11: ...your Internet connection type and click Next Note Dynamic IP DHCP is typical for most Internet services You can verify your settings with your Internet Service Provider 4 Confirm your settings This w...

Page 12: ...onnect them to one of the available LAN ports labeled 1 2 3 4 on your router Note If you encounter issues connecting to your network there may be a problem with your computer or device network setting...

Page 13: ...p 192 168 10 1 Your router will prompt you for a user name and password 2 For added security the router is preconfigured with a unique password You can find the Password on a sticker on the side of th...

Page 14: ...on both 2 4GHz and 5GHz bands Wireless Security The wireless security section will display the current security settings configured for your wireless networks It is strongly recommended to enable secu...

Page 15: ...mit the capability of your 802 11n supported wireless devices from obtaining higher performance and data rates Connecting at 802 11a or 802 11n will limit the capability of your 802 11ac supported wir...

Page 16: ...ases when connecting an 802 11ac n wireless client Guest Network Basic Guest Network 2 4GHz or 5GHz Creating an isolated and separate wireless guest network 2 4GHz or 5GHz allows wireless clients to c...

Page 17: ...ted your guest network s complete access to your private LAN primary wireless network and Internet Wireless Client Isolation When this option is checked wireless client devices connected to your guest...

Page 18: ...lick on Parental Control 3 Check Enable to enable the access rule 4 Enter a Computer Name Note If the network device is connected to your router you can also click the drop down list to choose one of...

Page 19: ...ess on Tuesdays and Wednesdays from 5AM to 6AM click on those corresponding boxes When finished setting the time slots allowed click OK 9 Click Save to add the rule to the table Note In the Parental C...

Page 20: ...lick Define and a table will appear to define the time slots when the specified URL website should be blocked Note Before defining a schedule please ensure your Time settings are configured correctly...

Page 21: ...ng provides the router with the ability to detect wireless devices using either WPA or WPA2 encryption Your wireless network will automatically change the encryption setting based on the first wireles...

Page 22: ...mmit your changes to the router by clicking on Apply Discard Changes in the left hand menu and click Apply Reboot Security Mode Choose WEP OPEN WEP SHARED or WEP AUTO Note It is recommended to use Ope...

Page 23: ...ill not change rotation of the key is part of the WPA protocol and designed to increase security Selecting WPA WPA2 WPA2 Enterprise Mixed WPA2 Personal recommended The following section outlines optio...

Page 24: ...can easily connect your wireless devices to your network Push Button Configuration PBC method o RECOMMENDED Hardware Push Button method with an external button located physically on your router and o...

Page 25: ...or your router to finsh the WPS process Note You should a message on your WPS client device indicating WPS was successful PIN Personal Identification Number Advanced Wireless 2 4GHz or 5GHz WPS If you...

Page 26: ...lt your router functions in Access Point mode to allow wireless client devices to connect and access your network resources and access the Internet using a single SSID The diagram below shows your rou...

Page 27: ...routers and access points configured in WDS mode to bridge groups of network devices together wirelessly Simultaneously the router will also function in access point mode allowing wireless client dev...

Page 28: ...WDS 3 Click the WDS drop down menu and select Enable Note Please note to use the Local AP MAC address listed here to enter into the other WDS capable router s WDS configuration not the MAC listed in...

Page 29: ...witch ports 1 4 After selecting and applying this mode click on Wireless Wireless Network and click Site Survey to scan for the wireless network to connect and enter the wireless security key if requi...

Page 30: ...es a WiFi password key enter the key under Wireless Security Note You can choose to enable MU MIMO if the router AP you are connecting to supports this feature 7 To save changes to this section click...

Page 31: ...on Default Value 2347 range 1 2347 TX Power This setting allows you to adjust the wireless transmit power to a lower setting In busy wireless environments lowering the transmit power may improve bette...

Page 32: ...Copyright 2017 TRENDnet All Rights Reserved TRENDnet User s Guide TEW 827DRU 29...

Page 33: ...formance so if your wireless signal is weak place the router in several locations and test the signal strength to determine the ideal position 2 Building materials can have a large impact on your wire...

Page 34: ...ement page using the User Name admin and the new password instead of the predefined default password If you reset the device to defaults you will need to access the router management page use the pred...

Page 35: ...ng tables Easier configuration of addressing Note In order to use IPv6 Internet connection settings it is required that your ISP provide you with the IPv6 service Please contact your ISP for availabil...

Page 36: ...MAC address 4 To save changes to this section click Save when finished Commit your changes to the router by clicking on Apply Discard Changes in the left hand menu and click Apply Reboot Change your...

Page 37: ...HCP server DHCP Start IP Changes the starting address for the DHCP server range e g 192 168 10 20 DHCP End IP Changes the ending address for the DHCP server range e g 192 168 10 30 Note The Start IP a...

Page 38: ...fields IP Address Enter the IP address to assign to the reservation e g 192 168 10 101 Note You can click the Computer Name drop down list to select from an available computer in the DHCP server list...

Page 39: ...able Application Layer Gateways ALG Advanced Firewall ALG You may want to configure your router to allow computers the use of specific high layer applications or service sessions to pass through Appli...

Page 40: ...given Dynamic DNS service thereby providing the Dynamic DNS service with the ability to provide a virtual fixed IP address for your network This means that even though your ISP is always changing you...

Page 41: ...saving is activated You can choose one of the following options to set the device time and date Automatically synchronize with Internet Time Server Check the Enable NTP Server option to set your rout...

Page 42: ...agement page see Access your router management page on page 10 2 Click on Advanced and click on Setup then click on Schedule 3 Review the Schedule settings To save changes to this section click Add wh...

Page 43: ...function allows you to define a schedule when the access control filter should be turned on T To define a new schedule click New Schedule and refer to page 39 Create Schedules After you have created...

Page 44: ...e g 192 168 10 20 192 168 10 20 or 192 168 10 20 192 168 10 30 Note The filter will not be applied to IP addresses outside of the range specified Note In the Block Rule List you can edit a rule by cli...

Page 45: ...ing on Apply Discard Changes in the left hand menu and click Apply Reboot Virtual Server Advanced Firewall Virtual Server Virtual Server also called port forwarding allows you to define specific ports...

Page 46: ...ttings and see page 39 Create Schedules to create a schedule Note In the Virtual Server List you can edit a rule by clicking under the Edit column next to the rule you would like to edit You can also...

Page 47: ...icking on Apply Discard Changes in the left hand menu and click Apply Reboot 4 Review the application rule settings Click Add to save settings Check the option to the left most of the entry to enable...

Page 48: ...name for the gaming rule IP Address Enter the IP address of the device to forward the ports e g 192 168 10 101 TCP Ports to Open Enter the TCP port you would like to set UDP Ports to Open Enter the U...

Page 49: ...her routers Generally different networks can be determined by the IP addressing assigned to those networks Generally speaking and for the case of an example your network may have 192 168 10 x IP addre...

Page 50: ...other network If you have other routing devices that support dynamic routing protocol you can enable these routing protocols on your router to learn and automatically generate the routes needed betwee...

Page 51: ...with the iTunes application installed will be able to discover and browse the media found on the USB storage over the network DLNA Server Advanced USB File Sharing Server 1 Log into your router manag...

Page 52: ...sword are set to your predefined user name and password setting to access the router management page User Name Enter the user name to be used to access your files Password Enter the password for the u...

Page 53: ...an be access anonymously Access From Internet Selecting Enable will allow access to the USB storage using FTP over the Internet WAN and local LAN networks Selecting Disable will disable FTP access ove...

Page 54: ...tion port and enable disable encryption After you have completed your configuration changes click Apply Commit your changes to the router by clicking on Apply Discard Changes in the left hand menu and...

Page 55: ...systems such as Windows XP and later 32 bit 64 bit and Linux One major benefit to using the SSL protocol for VPN is that most networks allow the SSL protocol to passthrough which eliminates the requi...

Page 56: ...client computer Please note that these files will need to be installed on the VPN client computer later on in order to establish VPN connectivity Default Filename client ovpn Note Please do not change...

Page 57: ...d TRENDnet User s Guide TEW 827DRU 54 4 If prompted to run the file click Run 5 At the installation window click Next 6 At the license agreement window review the license agreement and click I Agree 7...

Page 58: ...TEW 827DRU 55 8 At the install location window click Install 9 At the prompt to install the TAP Windows adapter click Install 10 At the installation completion window click Next 11 Make sure to unche...

Page 59: ...pn downloaded from the router to the following path without any sub folders C Program Files OpenVPN config 13 Double click on the OpenVPN GUI shortcut on your desktop to start the OpenVPN Client softw...

Page 60: ...connection to your router 16 If the VPN connection is successful you will receive the notification below in the bottom right corner You will be able to access resources securely from your router LAN...

Page 61: ...encountering difficulties with accessing your router management page OR Router Management Page 1 Log into your router management page see Access your router management page on page 10 2 Click on Advan...

Page 62: ...page on page 10 2 Click on Advanced and click on Administrator then click on Settings Management 3 Next to Import Settings section and Settings File Location click Browse 4 A separate file navigation...

Page 63: ...of this page If there is a newer version available also review the release notes to check if there were any new features you may want or if any problems were fixed that you may have been experiencing...

Page 64: ...connected to a power source or ensure that the battery is fully charged Disable sleep mode on your computer as this may interrupt the firmware upgrade process Do not upgrade the firmware using a wire...

Page 65: ...k 3 Next to WAN Ping Click the WAN Ping Respond drop down list and Enable to allow your router to respond to ping requests from the Internet You can also choose Disable to block WAN ping requests from...

Page 66: ...on the Internet assuming complete connectivity had been dropped or lost the router will automatically initiate a device reboot in an attempt to help resolve the connectivity issue and resume Internet...

Page 67: ...feature will be activated Commit your changes to the router by clicking on Apply Discard Changes in the left hand menu and click Apply Reboot Wireless Client List Advanced Administrator Client Status...

Page 68: ...et Configuration Connected Type Displays the current WAN connection type applied WAN IP Address The current IP address assigned to your router WAN port or interface configuration WAN MAC Address Displ...

Page 69: ...e Displays the current 2 4GHz wireless network name and security mode of multiple SSID2 assigned to your router Guest Network Security Mode Displays the current 2 4GHz wireless network name and securi...

Page 70: ...Log Your router log can be used to obtain activity information on the functionality of your router or for troubleshooting purposes 1 Log into your router management page see Access your router manage...

Page 71: ...up o LAN Settings IP Address Setting DHCP Server Setting DHCP Reservation o WAN Settings o Routing o IPv6 Settings o Schedule o Upload Firmware o Management Administrator Password Dynamic DNS Remote M...

Page 72: ...r dyn com no ip com and easydns com Samba FTP server support Explicit Beamforming Access Control Wireless encryption up to WEP WPA WPA2 PSK WPA WPA2 RADIUS Firewall NAT SPI Virtual Server Special Appl...

Page 73: ...al 800 Mbps 802 11ac 55 dBm typical 1733 Mbps Wireless Channels 2 4 GHz FCC 1 11 ETSI 1 13 5 GHz FCC 36 40 44 48 149 153 157 161 165 ETSI 36 40 44 48 52 56 60 64 100 104 108 112 116 132 136 140 Power...

Page 74: ...automatically and click OK Note If you are experiencing difficulties please contact your computer or operating system manufacturer for assistance Q I am not sure what type of Internet Account Type I h...

Page 75: ...ote If you are experiencing difficulties please contact your computer or operating system manufacturer for assistance How to configure your network settings to obtain an IP address automatically or us...

Page 76: ...etwork settings can be used as general guidelines however it is strongly recommended that you consult your computer or operating system manufacturer directly for assistance on the proper procedure for...

Page 77: ...subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operat...

Page 78: ...CE 2011 65 EU 2012 19 EU et Italiano Italian Con la presente TRENDnet dichiara che questo TEW 827DRU conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2...

Page 79: ...h TRENDnet vakuuttaa t ten ett TEW 827DRU tyyppinen laite on direktiivin 2014 35 EY 2014 30 EY 2014 53 EU 2013 35 EU 2009 125 EY 2011 65 EU ja 2012 19 EU oleellisten vaatimusten ja sit koskevien direk...

Page 80: ...etteur radio IC 6337A TEW827DRUV2 a t approuv par Industrie Canada pour fonctionner avec les types d antenne num r s ci dessous et ayant un gain admissible maximal Les types d antenne non inclus dans...

Page 81: ...ace the defective product or there is no comparable model available we will refund the depreciated value of the product If a product does not operate as warranted during the applicable warranty period...

Page 82: ...E NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF...

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